Help Desk Support Jobs in Boston, MA

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Help Desk / Desktop Support Technician

New Millennium Consulting

•

Boston, Massachusetts, USA

Contract, Third Party

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the
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Posted 50 days ago | Updated 18 days ago

Helpdesk Support

Millennium Global Technologies

•

Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May
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Posted 7 days ago | Updated 7 days ago

Help Desk Analyst/Service Desk Analyst/Senior Support Analyst - REMOTE

SecureKloud Technologies Inc.

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Remote

Contract

Job title: Help Desk/Desktop Support Job Location: REMOTE Long term contract Job Responsibilities Under general supervision, a Senior Technical Support Specialist provides first-tier support to end users with hardware, custom and third-party software applications, networks, telephony systems, AS/400, and application security issues. Documents initial analysis and data gathering of issues. Documents resolution to reported problems. Acts as first point of contact for end users at Help Desk and es
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Posted 22 hours ago | Updated 21 hours ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated moments ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 5 hours ago

Jr to mid level Help Desk Support - 100% remote but live in the local area

Calance

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Remote or Malvern, Pennsylvania, USA

Contract

Tech Support Analyst We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application su
Posted 60+ days ago | Updated 7 hours ago

eLicensing Customer Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 14 days ago | Updated moments ago

Desktop Support

TEKsystems c/o Allegis Group

•

Quincy, Massachusetts, USA

Full-time

Description: End-User Support Technicians needed for short-term project to assist with setting up desktop PCs and handle any on-prem troubleshooting issues. Opportunity to works hands on and build your IT skills. Responsibilities: Troubleshooting and providing technical support for a diverse range of products, including: Windows Operating Systems, Citrix Software, Microsoft 365 products, Dell, HP, and Lenovo hardware, Global Protect VPN Service Experienced in Image builds for Lenovo, HP, and Del
Posted 1 day ago | Updated 7 hours ago

Help Desk Technician

Infinity Technologies

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Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of
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Posted 2 days ago

Business Process Specialist

BAMM

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Remote

Full-time

About The Role:As an Operations Specialist Strategic Initiatives, you will play a crucial role in the Services Operations team, focusing on converting our strategy into action with impact to our clients and employees. Your responsibilities include management of documentation, requirements, and schedules for strategic initiatives, including the development of internal project plans and real-time tracking systems. With exceptional organizational and communication skills, you will effectively coord
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Posted 7 days ago | Updated 7 days ago

PC Technician

Robert Half

•

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up
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Posted 25 days ago | Updated 7 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 33 days ago | Updated 1 day ago

IT Coordinator

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h
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Posted 20 days ago | Updated 7 hours ago

Help Desk Analyst

Robert Half

•

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for
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Posted 12 days ago | Updated 7 hours ago

Help Desk Analyst

Robert Half

•

Cambridge, Massachusetts, USA

Full-time

Description Our non-profit client is seeking a Mac Specialist to join their team for a contract to permanent opportunity. The position is a hybrid position located in Cambridge, Massachusetts. As Mac Specialist, you will be tasked with monitoring the ticketing system, providing basic support for equipment and services, managing office support tasks and assisting with inventory tracking. Responsibilities: Monitor and manage the ticketing system, assigning tickets as required Provide basic support
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Posted 19 hours ago | Updated 7 hours ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us
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Posted 11 days ago | Updated 1 day ago

System Administrator, Senior

Moffatt & Nichol

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Remote

Full-time

Moffatt & Nichol is seeking a Senior System Administrator to assist with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to M&N employees in all geographical locations. The Senior System Administrator assists with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to Moffatt & Nichol employees in all geographical locations. Computer-related issues may inclu
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Posted 12 days ago

IAM Service Delivery Manager

Kforce Technology Staffing

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Remote or Spring, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a IAM Service Delivery Manager in Spring, TX. Summary: The Service Manager role assures the smooth delivery of the IAM solutions. This role is responsible for assuring that tickets are addressed in a timely manner and that incoming requests are appropriate routed to the technical support team and SMEs. This role also tracks the normal operational details of the service, such as maintenance and support renewals, RFC creation, and metrics repo
Posted 21 hours ago | Updated 2 hours ago