Help Desk Jobs in New York

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Help Desk Analyst

Everest Consultants, Inc

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New York, New York, USA

Full-time, Contract

Job: Help Desk Analyst Job Type: Contract, Onsite Duration: 6 months Location: New York, Pay Rate - $30 - $35/hr on W-2 (No 1099 or C2C) Job Summary: The Help Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries. Runs diagnostic programs, isolates problem, and determines and implements solution. Job Duties: Provide technical assistance and support for incoming queries and issues related to compute
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Posted 1 day ago | Updated moments ago

Help Desk Analyst

Delphi-US

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New York, New York, USA

Contract

Job Title: IT Service Desk Analyst (Contract) - Job#5037 Location: On-site New York, NY Job Description: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Job Duties: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; respond to queries either in-person
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Posted 1 day ago

Senior Help Desk/Onsite Support Analyst

Genesis10

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New York, New York, USA

Full-time

Genesis10 is currently seeking a Senior Help Desk/Onsite Support Analyst with our financial services client in their New York, NY location. This is a 12-month + contract with a possible extension . This position is 5 days a week onsite. Summary: Seeking a Senior Help Desk/Onsite Support Analyst. Responsibilities: Provides support to all IT-related activities and initiatives, including guidance, assistance, coordination and follow-up on IT problems and ensures resolution. Provides guidance, a
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Posted 4 days ago | Updated 2 hours ago

Helpdesk Associate

NTT DATA Americas, Inc

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New York, New York, USA

Contract

Company Overview: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an onsite Helpdesk in New York, NY, USA. It is a Temporary Employment opportunity anticipated to run through at least 10/16/25, however, we always attempt to extend or convert to regular employment based on business conditions and performance. We
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Posted 9 days ago | Updated moments ago

Helpdesk Specialist (Level I & II)

Ameri100

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New York, New York, USA

Contract

Kindly review the below job description. If you are available, kindly send your resume to Position: Help Desk Specialist (Level 1 & Level 2) Location: New York, NY Hybrid 3 days/week onsite Duration: 6 Months Work Schedule: Candidate must be willing to work during weekdays & weekends Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagno
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Posted 22 days ago | Updated 21 days ago

Contract Help Desk Support in NYC

NuWare Tech Corp

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New York, New York, USA

Contract, Third Party

The person will be joining a team of 7. IT is a client facing role so going to be desk side helping all levels of staff communicating will be very important.They run Microsoft stack/slack/mobile devices/ zoom and knowing service now is definitely a plus. Plus each group Fixed income/ Equites etc run different apps so they will learn on the go as well. The role is 5 days a week in NYC There will be 850 -1000 end users the team supports. Responsibilities Consistently mindful of security, proces
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Posted 42 days ago | Updated 8 days ago

NYC Must have drivers license / Help Desk IT Support Specialist

Motion Recruitment Partners, LLC

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New York, New York, USA

Full-time

A non-profit organization in Manhattan is looking for an Operations Field Analyst who can travel to different locations in the city to help with a variety of technical issues. The organization is wonderful! They help a population of over 37,000 vulnerable people in NYC, including people with disabilities, people living in poverty, and people facing homelessness. The organization provides case-work support to help people get on their feet, anti-eviction assistance, and a slew of life services for
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Posted 50 days ago | Updated 11 hours ago

Long Island Garden City Only / Help Desk Support

Motion Recruitment Partners, LLC

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New York, New York, USA

Full-time

A life insurance company that's been going since 1972 is looking for a Help Desk Support Specialist to join their team! You'd be supporting a team of about 150 people, and would be working on a hybrid schedule, 2-3 days a week in either their Garden City or Lake Success offices. This person will be supporting assistance requests, diagnosing and resolving hardware/software issues, and staying updated on system information and changes. Thanks so much for applying! This is not an entry level role b
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Posted 56 days ago | Updated 11 hours ago

IT Helpdesk Support

Kforce Technology Staffing

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New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in NYC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * The IT Helpdesk Support will respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic pro
Posted 60+ days ago | Updated 1 hour ago

Office of the MTA Inspector General Desktop & Help Desk Technician

Metropolitan Transportation Authority

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New York, New York, USA

Full-time

Description Metropolitan Transportation Authority Office of the Inspector General Job Title: Desktop & Help Desk Technician Salary Range: $65,750 - $82,188 Open & Closing Dates: Open Until Filled Agency: Office of the Metropolitan Transportation Authority Inspector General Location: New York City, New York Hours: 37.5 per week; Full-Time - 8:30 a.m. to 5:00 p.m. (7.5 hours/day) Office of the Metropolitan Transportation Authority Inspector General: The Office of the Metropolitan Transportatio
Posted 41 days ago | Updated 11 hours ago

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

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Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro
Posted 51 days ago | Updated 2 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 60+ days ago | Updated 6 days ago

L3 Helpdesk / System Admin

Winston Staffing Service

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New York, New York, USA

Full-time

Fulle Time Employee Role Salary + Benefits and Discretionary Bonus Asset Management firm in Midtown NY The primary responsibilities of the IT Support Analyst are to ensure proper computer operation so that end users can accomplish business tasks. Responsibilities include: Provide systems and network supportAssist with the setup and configuration of new hardware and software for employeesRespond to Tier 2 help desk ticketsEscalate support issues to appropriate levels for resolution assistance i
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Posted 28 days ago | Updated 28 days ago

L1/L2 Helpdesk technical support

Altech Star Inc.

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Jersey City, New Jersey, USA

Contract

Preferred Qualifications: This will be a 100% phone based support role. 1 2 years of support experience. Demonstrable customer service experience. Experience working within a L1/L2 Help Desk or Call Center. Any experience working within the Financial Industry is a plus. Team player with a willingness to learn new technologies. Strong communication skills, both oral and written.
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Posted 35 days ago | Updated 30 days ago

Help Desk

Apexon

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Remote

Full-time

Help Desk- Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. **MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign incid
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Posted 3 hours ago

Help Desk Analyst

Jackson Lewis LLP

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White Plains, New York, USA

Full-time

Focused on labor and employment law since 1958, Jackson Lewis P.C. s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged, stable and diverse, and share our clients' goals to emphasize inclusivity and respect for the contribution of every employee. The Firm is ranked
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Posted 20 days ago

Helpdesk Technician - Strong MAC Experience

eSOZO LLC

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Morristown, New Jersey, USA

Full-time

Job Summary: This role is to work on site 3 days a week with one of our clients, and other days either remotely or on other client locations. In addition, you will work in tandem with other eSOZO Technicians for completion of tickets and projects. This will include working directly with client staff and IT Directors. Installs and removes software from computer systems and networks, diagnoses and repairs technical issues, and plans, designs, implements and manages user networks. Is able to troub
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Posted 23 days ago

Helpdesk Manager

Data Processing Resources

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Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu
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Posted 60+ days ago | Updated 9 days ago

Helpdesk Support

Millennium Global Technologies

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Remote

Contract

Position Helpdesk Support Location Remote Duration 6 months Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May
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Posted 7 days ago | Updated 7 days ago

Help Desk Technician

Infinity Technologies

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Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of
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Posted 2 days ago