Help Desk Jobs in Pennsylvania

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Help Desk Analyst II

Robert Half

Meadville, Pennsylvania, USA

Contract

Description We are inviting applications for the role of Help Desk Analyst II at our manufacturing facility located in Meadville, Pennsylvania, United States. This role involves providing comprehensive end-user support in a Microsoft environment, including support through Microsoft Teams, SharePoint sites management, office printers maintenance, and more. This is a short term contract employment opportunity. Responsibilities: Provide end-user support in a Microsoft environment including Teams a

Help Desk Analyst I

Robert Half

Reading, Pennsylvania, USA

Contract

Description We are offering an opportunity for an IT Fulfillment Agent to operate remotely, preferably local to Wyomissing, with the possibility of occasional on-site training. As part of our team, you will primarily work out of a queue in ServiceNow, handling tasks such as account creations, granting access, and ordering hardware. This position offers an entry point into our IT organization, with the potential for progression into areas such as service desk, telecom, or networking. Responsibil

It Help Desk

TEKsystems c/o Allegis Group

Fort Loudon, Pennsylvania, USA

Full-time

Description: Provide full onsite/desk side and remote support to end users for all their IT issues, services and change requests for the users in the region. Additionally, he/she will also support remote users in other locations. Collaborate with the Regional End User Support Manager and the Regional IT Manager in the management of the IT platform to keep the information systems in optimal operating condition. Ensure that all incidents and service requests coming into the Service Desk are handle

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int

Help Desk Support

Randstad Digital

Pennsylvania, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, provides entry level production and non-production support of applications a

Help Desk Analyst

Robert Half

Washington, Pennsylvania, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Washington, Pennsylvania. The role includes providing IT support and assistance for various systems including IBM as400, phone systems, PCs, laptops, and networks. The position will be on-site and will also involve collaborating with field offices. Responsibilities: Provide backup support for the current employee maintaining the IBM as400 system Aid in additional IT support tasks such as running rep

Helpdesk/Technical Support

CGT Staffing

State College, Pennsylvania, USA

Contract

Respond to requests for assistance regarding the operation of campus computers designated for student use. Identify, troubleshoot, and resolve operational issues such as hardware failure, peripheral equipment failure, unresponsive computers, error messages, network disconnection, etc. Use standard diagnostic procedures to identify specific component failures. Set up or replace hardware such as hard drives, monitors, keyboards, physical connections, etc. for new or existing computers. Contact ve

Help Desk Analyst

StarsHR Inc

Harrisburg, Pennsylvania, USA

Contract

Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 Experienc

HYBRID Help Desk Technical Support Specialist

Yoh - A Day & Zimmerman Company

Reading, Pennsylvania, USA

Full-time

Hybrid Help Desk Technical Support Specialist needed to staff our client in Reading, PA location for a7-to-12-month contract that has a chance of going permanent. This is for a business who offers comprehensive pest management solutions. Position is for Reading, PA hybrid role. Reporting address: 1125 Berkshire Blvd, Suite 150, Wyomissing PA, 19610 Shifts: Hybrid 1 position 3 days onsite 2 days remote Shift: Days 7 am to 4 pm or 11 am to 8 pm What You Need to Bring to the Table: Customer Serv

IT Help Desk

V Group Inc

Harrisburg, Pennsylvania, USA

Contract

End Client: State of Pennsylvania Job Title: IT Help Desk Start Date: ASAP Location: 1101 South Front St., Harrisburg, PA 17104 (Onsite) Position Type: Contract (03+ Months) Interview Type: In Person/Web Cam Ceipal ID: SPA_HD126_IK Requirement Id - PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (729126) No. of Hours: 40 hrs/week Department: PennDOT (Pennsylvania Department of Transportation) Short Description: This is a Tier 1 position requiring working on phones all day. This position is 100% on th

Helpdesk Technician

APN Software Services, Inc

Murrysville, Pennsylvania, USA

Full-time

Title: Product Support Representative Software Support Services Location: Murrysville, PA Duration: 6 months contract to start Description: Details: Rotating schedule, 8am-8pm to be discussed during interview process Client-facing role, drug screen required Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process Position contains ~50% technical experience and 50% customer service exp, please en

NOC Technician / Support Technician / Help Desk

DVI Technologies, Inc.

Pittsburgh, Pennsylvania, USA

Contract

Role :NOC Technician / Support Technician / Help Desk Location : Pittsburgh , PA DQE Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to DQE call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the DQE call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent infor

Service Desk Analyst

Phoenix Technology Partners, LLC

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Helpdesk / Desktop Support

Motion Recruitment Partners, LLC

Hatboro, Pennsylvania, USA

Full-time

We have an excellent career opportunity for a Helpdesk Support Specialist. In this position you will provide critical software and hardware support services to company employees and contractors to ensure maximum uptime and access to applications and client data. Support will be performed in-person, remotely and via phone. This person will manage their work in a ticketing system to track issues and see that issues are resolved within defined SLA's. Role and Responsibilities Respond to incoming ph

Helpdesk Support Specialist

Mitchell Martin, Inc.

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for

Help Desk Analyst in Harrisburg PA

Siri Infosolutions Inc

Oil City, Pennsylvania, USA

Third Party, Contract

Job Title: Helpdesk Analyst, Location: Harrisburg, PA (Onsite) Duration: Long Term Job Description This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and ad

Jr to mid level Help Desk Support - 100% remote but live in the local area

Calance

Remote or Malvern, Pennsylvania, USA

Contract

Tech Support Analyst We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application su

Desktop Support Specialist II

Motion Recruitment Partners, LLC

Exton, Pennsylvania, USA

Full-time

A Biotech company is looking to bring on a Desktop Support Specialist II. This role will have you supporting end users, assisting on projects and large installations. This role is onsite 5 days a week in Exton PA. In this role you will need experience with overall desktop support of software and hardware, have experience working within a Windows and AWS environment. Having server migration experience is a very big plus in this role, and prior experience managing a helpdesk and manning the phones

Service Desk Analyst

TEKsystems c/o Allegis Group

Philadelphia, Pennsylvania, USA

Full-time

Description: This Healthcare company has recently merged with a few companies. This has caused there to be an influx of calls for the current Service Desk Analysts . An additional spot has been approved to help handle the call volume. What our team will be handling: - Level 1 service desk calls (password resets, light troubleshooting with Win 10 and Office 365) - Setting up mobile phones, dual factor authentication - Assisting with logging into EPIC and MyChart - Will be using ServiceNow to t