Job DescriptionBe an integral part of a product team within the Chief Data and Analytics Office, where we constantly push the envelope to enhance, build, and deliver top-notch technology products. Our team is responsible for developing enterprise-scale, cutting-edge platforms for Data Analytics and AI/ML Operations, utilized firm-wide and by our clients for Artificial Intelligence/Machine Learning development and Data Management.
As a User Interface & Experience Product Manager within the Chief Data and Analytics Office, you will be a driving force in developing enterprise-scale platforms for Data Analytics and AI/ML Operations. Your primary objective is to ensure that user experience and user interface are cohesive, meet the highest standards, and consistently address user needs and pain points. You will lead strategic initiatives, collaborate with cross-functional teams, and act as the voice of the customer to deliver intuitive, impactful products
Key Responsibilities - Champion User Experience & Interface: Ensure all products deliver a seamless, intuitive, and accessible user experience, with interfaces that meet contemporary design standards and address user pain points.
- Product Strategy & Vision: Develop and communicate a clear product strategy and vision in partnership with other PMs that delivers measurable value to users and aligns with business objectives.
- End-to-End Product Management: Lead the full product lifecycle, including discovery, ideation, requirements definition, development, launch, and ongoing improvement.
- User-Centric Research & Feedback: Conduct market research and user discovery to uncover needs, pain points, and opportunities; integrate findings into product roadmaps and requirements.
- Cross-Functional Collaboration: Partner closely with design, technology, other PMs and business teams to guide solutions, validate concepts, and ensure alignment with user needs.
- Strengthen UX Alignment and Demand Capture: Collaborate across horizontal initiatives to systematically capture, prioritize, and sequence UX demands from all external Fusion stakeholders, ensuring alignment with design strategy and that the most impactful problems are addressed at the appropriate depth.
- Product Roadmap & Backlog: Own and maintain a comprehensive UX/UI product roadmap and backlog, collaborating with specialist teams and their developers to ensure alignment across feature development, infrastructure needs, and strategic priorities-driving a unified, holistic platform vision.
- Requirements Documentation: Document and maintain clear, actionable product requirements for design, technical, and marketing teams.
- Success Metrics: Define, track, and continually evaluate key success metrics (e.g., user satisfaction, adoption, reliability, cost, risk posture) to drive product improvement.
- Adoption & Advocacy: Oversee product adoption efforts, ensuring products are embraced across AI/ML development and Data Management teams.
- Solve Broad Problems: Tackle complex issues that span multiple product areas, such as integrating user experience standards across platforms, harmonizing workflows, and resolving cross-team dependencies to deliver cohesive solutions.
Required Qualifications, Capabilities, and Skills - 6+ years of experience in product management, product design, or user experience, ideally within financial services or technology - other experience areas will be considered and also encouraged.
- Bachelor's degree in Business Administration, Design, Human-Computer Interaction, Communication, or related field.
- Proven experience building design-led, highly respected customer websites or web applications.
- Advanced knowledge of product development lifecycle, design thinking, and data analytics.
- Strong relationship-building and interpersonal skills, with the ability to influence and interact with senior business and technology executives.
- Familiarity with technical concepts, web technologies, and a passion for design excellence.
- Excellent presentation, writing, and verbal communication skills.
- Demonstrated ability to lead strategic product initiatives and facilitate cross-functional collaboration.
This role is ideal for a strategic, user-focused product leader who thrives on delivering exceptional experiences and interfaces that drive business value and user satisfaction.About UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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