RESPONSIBILITIES:
Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Tunkhannock, PA.
Overview:
As an Onsite Print Administrator, you will be responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. You will engage in addressing customer issues and inquiries to ensure utmost customer satisfaction. In this role, you will conduct routine installations and configurations and execute scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.
Duties:
* Manage consumable inventory
* Replace toner/consumables/paper
* Ensure adequate consumables are available at customer sites
* Clear paper jams
* Assist end user with device functionality
* Coordinated with Company with SW branded support
* Report customer dissatisfaction to CSM/SDM
* Assist with the collection of usage pages per devices as needed
* Swap out devices with spares as needed
* Perform initial trouble shooting
* Track usage/activities at Customer sites
REQUIREMENTS:
* High School diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence
* Typically has 2-5 years of related work experience, preferably in maintenance, quality, or a related field
Knowledge & Skills:
* Amazon Web Services
* Auditing
* Business Process
* Business Requirements
* Change Management
* Computer Science
* Data Analysis
* Information Systems
* Information Technology Infrastructure Library
* IT Service Management
* Linux
* Microsoft Azure
* Project Management
* SAP Applications
* Technical Support
Cross-Org Skills:
* Effective Communication
* Results Orientation
* Learning Agility
* Digital Fluency
* Customer Centricity
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITTVT2158826
- Posted 13 days ago
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