Job DescriptionWe are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
NOTE: This role is 5 days onsite at our banking client's office locations in Troy, AL Must have a valid Driver's License and their own transportation. About the team:FIS Managed IT group provides support and implementation solutions to customers throughout the U.S. Our engineers work to provide support, design solutions, hardware systems, and provide top-tier customer service. This specific role will focus on our banking client in the Troy, Alabama Region.
What you will be doingIn this role you will be responsible for providing desktop, system and network administration and support to our Managed Services clients. This includes but is not limited to providing remote desktop and network support, providing on-site desktop and network support, performing on-site moves, adds, changes, performing desktop and network administration and monitoring (proactive), and assisting in on-site project implementation.
- Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products. Controls user access and passwords.
- Proposes and implements system enhancements that will improve reliability and performance of system.
- Monitors usage and performance. Troubleshoots server, software and hardware issues.
- Researches, evaluates and recommends software and hardware products.
- Supports Web access and electronic messaging services and maintains a secure systems environment.
- Ability to lift and move around hardware and equipment.
What you bring:- Strong knowledge of implementing and utilizing remote network management and monitoring tools.
- Experience configuring, implementing, and supporting network operating systems: Active Directory, M365, Windows Servers OS, Windows desktop operating systems, Outlook/Exchange, anti-virus, back-ups and other various desktop applications
- Experience supporting both hardware and software applications in Windows
- Experience with storage management, TCP/IP, network monitoring and tools.
- Ability to travel and maintain a flexible work schedule
- Ability to lift and move around hardware and other equipment. (Printers, Fax machine, Copiers, etc.)
- Must have their own transportation.
Added Bonus if you have: - Server administration skills
- Experience supporting Virtual Desktop Environment.
- Experience with VMWare.
- Basic knowledge of supporting Azure environment.
- Support experience with FIS banking Applications.
What we offer youA career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
NOTE: This role is 5 days onsite at our banking client's office locations in Troy, AL Must have a valid Driver's License and their own transportation. Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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