•Remote or Holland, Ohio, USA
Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for maintaining and troubleshooting VoIP systems, providing technical support for our national voice services platform, and handling various customer service responsibilities. This role is fully remote. Responsibilities: Serve as an escalation point for field agents with VoIP related dispatche