West Virginia
•
Today
Introduction We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical issues. This role is critical in ensuring smooth day-to-day operations by resolving basic IT problems, escalating complex issues, and maintaining high levels of customer satisfaction. Your role and responsibilities Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.Provide
Full-time