Remote Role Experience: o 5+ years of experience in process modeling and business process management o Preferred experience in ITSM Transformation projects o Proven track record documenting and designing IT processes in environments with limited formal process documentation o Experience with ITSM frameworks (e.g. ITIL 4) and tools like ServiceNow, BMC, Remedy, etc. Technical Skills: o Proficiency in process modeling tools (Signavio, Visio, ARIS, etc.) and notation standards (e.g. BPMN) o Strong
Position ServiceNow Presales Solution Architect REMOTE IN USA Technology/Tool Sets: ITSM Platform (ServiceNow, Remedy, etc.), ServiceNow ITOM, Software Asset Management, Enterprise Service management (HRSD, CSM, Industry solutions etc.) Skill Profile: Strong client facing skillsStrong communication skills and experienced in communication at executive levelStrong Process Analysis / Requirement gathering skillsFluent EnglishExperience in architecting and Solution consultingExperience in ServiceNow
