Call Center - IT Help Desk Jobs in Atlanta, GA

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IT Helpdesk Analyst

Federal Soft Systems Inc.

•

Conyers, Georgia, USA

Contract

IT Helpdesk AnalystBilingual - Spanish/English20-23 W2 GA DDS Help Desk Analyst 1 (762935)2206 East View Parkway Conyers, GA 30013 This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, s
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Posted 3 days ago

IT/Helpdesk Specialist

SimVentions, Inc

•

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 22 days ago | Updated 10 hours ago

Help Desk Analyst (MUST be Bilingual, Spanish/English)

Uniqsoft

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: Help Desk Analyst 1 Location: East View Parkway Conyers, GA 30013 (Hybrid) Position type: Long term Contract Rate: DOE Job ID: 762935 Client: DDS - IT Interview type: Either Web Cam or In Person Note:- LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertis
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Posted 5 days ago | Updated 3 days ago

Help Desk Analyst III

Robert Half

•

Atlanta, Georgia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT specialist with expertise across Level 1 to Level 3 support. The role requires hands-on experience with technical tools, device management, and troubleshooting processes to ensure seamless operations. Responsibilities: Provide comprehensive IT support across Level 1 to Level 3, addressing technical issues efficiently. Manage service desk tasks,
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Posted 9 days ago | Updated 6 hours ago

IT Operations Director

INSPYR Solutions

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Atlanta, Georgia, USA

Full-time

Title: Director of IT Operations Location: Atlanta, GA 30319 - Onsite 4 days/week Duration: Direct Hire Compensation: $140-$165K Work Requirements: , Holders or Authorized to Work in the U.S. Skillset / Experience: The Director of IT Operations is a leadership role responsible for overseeing and managing the IT operations, strategy, and team within the IT department. The Director will play a critical part in ensuring the alignment of technology with the company's business objectives, managi
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Posted 22 days ago | Updated 4 hours ago

Manager 2, HelpDesk Manager/Desktop Support

Intuit

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Atlanta, Georgia, USA

Full-time

Come join Intuit's IT Workforce Care Technology Team as a TecIntuit Regional Onsite Care Manager. Our Team provides Intuit's workers across multiple global locations with daily services and support associated with keeping everyone in the company productive and secure each day. The solutions we deploy and support include personal productivity technology (laptops, mobile devices), printers, video conferencing, IT infrastructure, security, access, collaboration tools and software. We operate at sc
Posted 39 days ago | Updated 9 hours ago

Help Desk System Analyst

3i People, Inc.

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Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c
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Posted 4 days ago

IT Associate

Kforce Technology Staffing

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Alpharetta, Georgia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Hybrid IT Associate to join their team in Alpharetta, GA. Responsibilities: User Support & Troubleshooting: * Serve as the first point of contact for helpdesk inquiries, managing tickets in Zendesk or similar platforms * Troubleshoot hardware/software issues, escalating to IT Lead or senior team members when necessary * Provide training and guidance to end users on application usage and best practices Account & Access Management: * Assist
Posted 1 day ago | Updated 3 hours ago

Advisory Consultant - ServiceNow Cyber Risk

Deloitte

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Atlanta, Georgia, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines
Posted 23 days ago | Updated 9 hours ago

Service Desk Technician / Marietta, GA / Hybrid

Motion Recruitment Partners, LLC

•

Marietta, Georgia, USA

Full-time

A growing managed service provider in the Atlanta area is looking for their next team member in the IT department! They are hiring for a Service Desk Technician to work for them in their new Marietta office 3-4 days per week. This is a full-time position, joining a very senior team to help with level 1-2 tickets. You will be helping to balance the workload on their team by creating and managing users, providing software and hardware support, and using O365 and Azure. They also have seen an uptic
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Posted 60+ days ago | Updated 5 hours ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 46 days ago | Updated 9 days ago

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

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Atlanta, Georgia, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech
Posted 60+ days ago | Updated 9 hours ago

IT Security Administrator

RADGOV INC

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Remote

Contract

Location: remote, EST working hours We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill s
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Posted 3 days ago

Help Desk Support/Network Administrator

GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi
Posted 1 day ago | Updated 6 hours ago

Help Desk Support

IntellectFaces, Inc.

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Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
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Posted 1 day ago

Helpdesk Tech I

Scientific Games

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Alpharetta, Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe
Posted 60+ days ago | Updated 9 hours ago

Network Engineer

SAIC

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Remote

Full-time

Job ID: 2503354 Location: REMOTE WORK, CA, US Date Posted: 2025-05-01 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our team in San Diego, CA to support our Tactical Networks InService Engineering Agent (TACNET ISEA) team. Th
Posted 29 days ago | Updated 7 hours ago

Infrastructure Senior Tech Analyst - AVP (Hybrid)

Citi

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Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s
Posted 6 days ago | Updated 10 hours ago

Desktop Administrator I, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib
Posted 38 days ago | Updated 6 hours ago

Desktop Administrator I, IT Infrastructure

tax.com

•

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib
Posted 38 days ago | Updated 6 hours ago