Call Center - IT Help Desk Jobs in Boston, MA

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IT Help desk Analyst- Marlborough, MA-Onsite role

Javen Technologies, Inc

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Marlborough, Massachusetts, USA

Contract

Greetings from Javen Technologies Inc., Direct client requirement Job Title: IT Help Desk Analyst Location: Marlborough, MA-Onsite role Duration: 6+ Months Primary Duties and Responsibilities: Provide technical support for hardware, software, and networking issues on laptops and mobile devices for local and remote employees.Assist in IT asset life cycle refresh, including imaging, configuring, and migrating to new systems for new hires and existing employees.Support hardware/software installatio
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Posted 1 day ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 22 days ago | Updated 2 hours ago

Service Desk Technician

Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi
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Posted 18 days ago | Updated 1 day ago

Help Desk Manager

Beacon Hill

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Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t
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Posted 19 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

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Chelsea, Massachusetts, USA

Contract

Description We are looking for a motivated and customer-focused Help Desk Analyst I to join our team in Chelsea, Massachusetts. This is a long-term contract position offering an excellent opportunity to grow your skills in IT support and telephony. You will play a key role in assisting with help desk operations, telephony systems, and IT asset management, all while gaining hands-on experience in a collaborative and supportive environment. Responsibilities: Provide first-level technical support
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Posted 9 days ago | Updated 10 hours ago

IT Support Specialist

Middlesex School

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Concord, Massachusetts, USA

Full-time

This role encompasses diverse responsibilities, primarily delivering comprehensive support for various audio-visual technologies utilized in classrooms and major event spaces. Additionally, the IT Support Specialist manages daily school events' technical logistics, maintains the school's phone system, supports all multi-function printers/copiers, and addresses general helpdesk tickets. This position offers an exciting opportunity for individuals to demonstrate their strong interpersonal and tec
Posted 11 days ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 53 days ago | Updated 1 day ago

Fidelity Digital Asset Management Support Analyst

Fidelity Investments

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Boston, Massachusetts, USA

Full-time

Job Description: The Role As a Support Analyst within the Enterprise Infrastructure & Operations group, you will be responsible for providing first line technical support to internal customers within Fidelity's Digital Asset Management group. The Asset Management Helpdesk Team provides dedicated level 1 application support to FDAM Portfolio Managers, Research Analysts, Traders and other Investment Management professionals. Our team works with both investment & technology professionals to supp
Posted 38 days ago | Updated 17 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 1 day ago

Senior Systems Engineer

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

An established IT Consulting Firm & Managed Services Provider (MSP) based in Massachusetts is seeking a Mid-Level Systems Engineer for a full-time, direct hire opportunity. This hybrid role will require onsite presence 3 days per week in Jamaica Plain, MA, 1 day per week in Tewksbury, MA, and offers 1 remote day. The salary range is $80,000-$100,000 base, depending on experience. This is a fantastic opportunity for a well-rounded IT professional looking to level up in a fast-paced, client-facin
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Posted 1 day ago | Updated 10 hours ago

Helpdesk Engineer

TEKsystems c/o Allegis Group

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Andover, Massachusetts, USA

Full-time

Job Posting: Helpdesk Engineer Are you passionate about providing exceptional IT support and solving complex technical challenges? Join our dynamic team as a Helpdesk Engineer! This is a fantastic opportunity to work on a 3-year project based in Andover, MA. Key Responsibilities Handle end-user support for both Mac and Windows environments through calls, emails, and walk-ups.Provide software break/fix support and hardware support, including new image builds.Act as the incident manager and update
Posted 1 day ago | Updated 10 hours ago

Advisory Consultant - ServiceNow Cyber Risk

Deloitte

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Boston, Massachusetts, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines
Posted 23 days ago | Updated 1 hour ago

Help Desk Support Specialist-Tier 1

LinTech Global Inc.

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Boston, Massachusetts, USA

Full-time

Help Desk Support Specialist-Tier 1 LOCATION : Boston, Massachusetts LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requires physical presence in the downtown Boston office Monday through Friday. RESPONSIBILITIES: Responsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued c
Posted 23 days ago | Updated 10 hours ago

Senior Business Analyst

Judge Group, Inc.

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Quincy, Massachusetts, USA

Full-time

Location: Quincy, MA Salary: $60.00 USD Hourly - $64.00 USD Hourly Description: POSITION OVERVIEW: Senior Business Analyst: The Sr. Business Analyst's primary role is to support MFP and work on AWS migration in conjunction with the Shared Applications Architect and Release Management teams. He/she is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and assessing technological solutions to support business needs. Lead business and
Posted 1 day ago | Updated 10 hours ago

Senior Azure Cloud Computing Engineer

SAIC

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Massachusetts, USA

Full-time

Job ID: 2503616 Location: HANSCOM AFB, MA, US Date Posted: 2025-03-27 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: Yes Description SAIC is seeking a Senior Azure Cloud Engineer to join the Cloud One Operations and Sustainment Team supporting Impact Level 2/4/5/6 environments. The selected
Posted 43 days ago | Updated 11 hours ago

Oracle Cloud ERP Technical / Functional Lead - Supply Chain

UniFirst

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Wilmington, Massachusetts, USA

Full-time

Job Summary: Overall responsibility for global business process design for supply chain planning and supply chain execution business process requirements, including build, test implementation, documentation, monitor, and audit deployed Supply Chain Planning / Supply Chain Execution solutions. Supply Chain Planning solutions include demand management, sales and operations planning, supply planning, replenishment planning, backlog management, production scheduling business solutions that leverage
Posted 5 days ago | Updated 17 hours ago

Kronos WFM Application support engineer

Global Channel Management, Inc.

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Framingham, Massachusetts, USA

Full-time

Kronos WFM Application support engineer needs senior 10+ years' experience Kronos WFM Application support engineer requires: 3+ years IT experience implementing different Kronos WFM products (REQUIRED) 3+ years experience implementing Oracle Exadata Cloud Service / at Customer (REQUIRED) 2+ years experience using enterprise software development; Experience with Java (REQUIRED) 3+ of experience on Jboss/Oracle Weblogic server (REQUIRED) Should have high level understanding on Client platform foo
Posted 42 days ago | Updated 2 days ago

Oracle Cloud ERP Technical / Functional Lead - Finance & HR Systems

UniFirst

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Wilmington, Massachusetts, USA

Full-time

Overall responsibility of global business process for Oracle Fusion ERP solutions covering Finance - General Ledger (GL), and HCM Core business process requirements, including build, test implementation, documentation, monitor, and audit. Finance solutions include General Ledger, Sub Ledger Accounting, Organization Structure, Chart of Accounts (CAO), Period End Close, business solutions that leverage Oracle's Cloud Fusion functionality. HCM solutions include leveraging the Core functionality dep
Posted 9 days ago | Updated 17 hours ago

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

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Boston, Massachusetts, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech
Posted 60+ days ago | Updated 1 hour ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 46 days ago | Updated 9 days ago