Call Center - IT Help Desk Jobs in Philadephia, PA

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IT/Helpdesk Specialist

SimVentions, Inc

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

Help Desk Manager

Robert Half

Philadelphia, Pennsylvania, USA

Full-time

Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an opportunity for you to manage and mentor a team of help desk technicians, ensuring effective support and incident resolution. This role is 5 days a week onsite Responsibilities: Oversee the management and mentoring of a team of help desk technicians (2-3 people), enhancing their ability to provide efficient support. Act as the primary contac

IT Infrastructure Manager // Camden, NJ

Motion Recruitment Partners, LLC

Camden, New Jersey, USA

Full-time

Job Description A real estate company in Camden, NJ is seeking an experienced IT Infrastructure Manager to oversee and manage their technology infrastructure operations across the corporate and district offices. This strategic leadership role will involve managing all aspects of IT infrastructure for over 600 properties, ensuring optimal network performance, cloud services, security, and technical support. You will lead a team of 6 helpdesk managers and collaborate closely with network engineers

Service Desk Coordinator / onsite

Motion Recruitment Partners, LLC

King of Prussia, Pennsylvania, USA

Full-time

Are you looking to join a MSP in the King of Prussia area as a Service Desk Coordinator? The position is full-time and offering a dynamic work environment where you'll be helping to oversee critical service desk operations for an innovative and tech-driven company. The ideal candidate will bring a passion for customer service and a strong ability to manage a team to deliver exceptional support using the latest technology. This role will consist of ticket management including documentation, tic

Desktop Support Technician

Leidos

Philadelphia, Pennsylvania, USA

Full-time

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under

Help Desk Analyst On site 5 days a week

Liberty Personnel, Inc

Haverford, Pennsylvania, USA

Full-time

Help Desk Analyst ( Contract role) Join a forward-thinking company that values innovation and professional growth. We offer a dynamic work environment that combines the benefits of remote flexibility with on-site collaboration. By joining our team, you'll gain access to diverse projects, a supportive network, and opportunities to enhance your technical expertise. **Key Responsibilities:** - **Incident Handling:** Provide end-user support via phone, email, or face-to-face interaction, prioritizin

Lead Desktop Support Technician

Apex Systems

Philadelphia, Pennsylvania, USA

Full-time

Job#: 2069571 Job Description: Apex Systems is hiring for a Lead Desktop Support Technician, this is a on-site opportunity, located in Philadelphia, PA. Job Summary: The Lead Desktop Technician is responsible for providing advanced technical assistance, mentoring onsite support teams, and ensuring the efficient resolution of complex IT issues. This role involves firsthand troubleshooting, documentation of technical processes, training IT staff, and overseeing the successful completion of high-l

Advisory Consultant - ServiceNow Cyber Risk

Deloitte

Philadelphia, Pennsylvania, USA

Full-time

Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting busines

Advisory Senior Consultant - ServiceNow Cyber Strategy

Deloitte

Philadelphia, Pennsylvania, USA

Full-time

ServiceNow Senior Consultant Are you passionate about leveraging cutting-edge technology to drive innovation and enhance security? At Deloitte & Touche LLP, we offer a dynamic environment where you can grow professionally while taking on new responsibilities. As a leader in providing comprehensive ServiceNow risk and security services, we integrate traditional security measures with advanced automation to meet the evolving needs of businesses. Join us to help bridge the gap between securing tech

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

IT Security Administrator

RADGOV INC

Remote

Contract

Location: remote, EST working hours We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill s

Help Desk Support/Network Administrator

GovCIO

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi

Help Desk Support

IntellectFaces, Inc.

Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc

Network Engineer

SAIC

Remote

Full-time

Job ID: 2503354 Location: REMOTE WORK, CA, US Date Posted: 2025-05-01 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our team in San Diego, CA to support our Tactical Networks InService Engineering Agent (TACNET ISEA) team. Th

Network (IP) Integration Engineer

Comcast Corp

Downingtown, Pennsylvania, USA

Full-time

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can prou

Assistant Director of IT

ASM Global

Philadelphia, Pennsylvania, USA

Full-time

ESSENTIAL DUTIES AND RESPONSIBILITIES Assist the Director of IT with planning and executing the IT department's mission to support the buildings business needs.Assist the Director of IT in managing the IT staff to help them maintain and support the venues technology infrastructure and its user's needs.Assist the Director of IT in preparation of the annual operating and capital budgets.Implements, configures, tests, and maintains the integrity of LAN/WAN hardware, software, and services.Implement

Infrastructure Senior Tech Analyst - AVP (Hybrid)

Citi

Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s

Desktop Administrator I, IT Infrastructure

tax.com

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib

Desktop Administrator I, IT Infrastructure

tax.com

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib

Desktop Administrator I, IT Infrastructure

tax.com

Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib