Call center Jobs

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Call Center Specialist

Prutech Solutions

Brooklyn, New York, USA

Contract

Position : Complaint Center Associate Location : 9 Metrotech Center Brooklyn, NY Duration : 18+ Months Call center experience Multi-tasking skills Ability to work in high paced environment and work independently Adapts well with a small work group Customer service skills a must Service Now knowledge Quick learner would be ideal!! Microsoft knowledge Typing skills a MUST Tech Saavy Ability to work a weekend day (Sat) (8-4) or flex schedule (11-7 or 12-8 shift). This will happen once they are tr

Ambulatory Call Center Director

University Health

San Antonio, Texas, USA

Full-time

POSITION SUMMARY/RESPONSIBILITIES Provides leadership and direct operational oversight of the resource center. The director is responsible for the strategic and daily operations of the department. Responsibilities include supervision and training of resource center staff, creating and maintaining quality assurance programs to ensure the effectiveness of operations, statistical reporting, and strategic and budget planning for each operational component of the resource center. Communicates key

Call Center Agent (Remote)

LanceSoft Inc.

Phoenix, Arizona, USA

Contract

Position Description: Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. Must have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm, Monday thro

Senior Systems Administrator / VoIP & Call Center Technologies / Texas based

Motion Recruitment Partners, LLC

Dallas, Texas, USA

Full-time

Our client, which is a growing waste management company, is looking for a CXone Administrator. This is a company that is going through tremendous growth due to their use of IT functions to help with more convenient waste management/disposal. Right now, they are in the beginning process of converting their call center systems over to CXone. Ideally, they are looking for someone who can be their subject matter expert when it comes to their CXone platforms, as they will be using all their functions

Full Stack Developer-Call Center

Kanshe Infotech

US

Contract, Third Party

Job Title: Full Stack Developer with Call Center Location: US Remote Experience: 10+ The ideal candidate will have expertise in both front-end and back-end technologies and will be responsible for designing, developing, and maintaining scalable applications. The candidate will work on a range of projects involving technologies such as React, Typescript, AWS, and Lambda, while ensuring robust security and seamless integration with identity management and content management systems. Skills: Reac

Need Call Center Analyst // Brooklyn, NY // 24+ months contract

Prutech Solutions

New York, New York, USA

Contract

Hi,Hope you are doing well, Role: Complaint Center Associate roleLocation: 9MT, Brooklyn, NY Duration: 48+ months contract Ability to work a weekend day (Sat) or flex schedule hrs till (11-7 or 12-8 shift) Required experience: Call center experience Multi-tasking skills Ability to work in high paced environment. Customer service skills a must Service Now knowledge Nice to have Quick learner Microsoft knowledge Typing skills Tech Savvy

Call Center Technician

Judge Group, Inc.

Haslet, Texas, USA

Contract

Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth TX! Opportunity: The Call Center Technician will be responsible for handling inbound calls, documenting issues, creating service tickets, and providing basic troubleshooting for corporate and store locations. Calls will involve a variety of support needs, including alarm testing, fuel operations

Sr. IT Project Manager - Call Center Systems Implementation

R4 Resources

Remote

Contract

Looking for a high-energy & detail-oriented Senior IT Project Manager to lead the discovery, selection and implementation of a new technology platform in a national call center operation. This is a high-impact, cross-functional role responsible for partnering with a 3rd party vender and coordinating across multiple lines of business to consolidate and streamline problem resolution workflows into the call center environment. The successful candidate needs exceptional organization, communication

Sr. Business Process Analyst (NOT BUSINESS ANALYST)and with experience in Microsoft Dynamics CRM (D365)

Epic Systems, Inc,

King of Prussia, Pennsylvania, USA

Contract, Third Party

We are seeking to hire a Business Process Analyst (NOT BUSINESS ANALYST)for a hybrid role in King of Prussia, PA. Job Title: Business Process Analyst (NOT BUSINESS ANALYST) Working Location: King of Prussia, PA 19406 Working Model: Hybrid Description: This position requires 10+ years experience. Job Duties include: Business Process Analyst: Defining/redefining Business processes related to customer-impacting/customer journey/call center-related customer journeys in Microsoft Dynamics CRM (D365)

Business Process Management (100% Remote)

Javen Technologies, Inc

Remote

Contract

Duties: We are searching for a dynamic professional with expertise in Process Management with hands-on experience with complex programs in the customer support field.Looking for individuals with strong change management experience, strong business acumen, with experience in the customer service/support field (especially around process management), and the ability to work well within a team.Work with the Sr Manager of Support Processes to help identify opportunity areas where process management a

Transportation Technician 3 (TMC Tech III)

Indus River Technologies Inc.

Knoxville, Tennessee, USA

Contract

Job Title: Transportation Technician 3 (TMC Tech ) Location: 7238 Region Lane, Knoxville, Tennessee 37914 (Onsite) Transportation Technician 3 also called TMC Tech - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways and to ensure the safe and efficient movement of traffic. They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportat

Transportation Technician

Prospect Infosystem Inc

Knoxville, Tennessee, USA

Full-time, Part-time, Third Party, Contract

Job Title: Transportation Technician 3 Location: Knoxville TN Duration: Long Term Rate: $23/hr. on 1099 Transportation Technician 3 (TMC Tech ) Transportation Technician 3 also called TMC Tech - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways and to ensure the safe and efficient movement of traffic. They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by

VoiDat Comm. Eng

Digitek Software, Inc.

Washington, District of Columbia, USA

Third Party, Contract

One of our clients is looking for the position of VoiDat Comm. Eng based on following skills: **Hybrid role: only submit candidates local to the DMV** As part of the OCFO technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading OCFO telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices. Duties and Responsi

Service Desk Support - $34 CTC - HYBRID (CURRENT WI RESIDENTS)

Chandra Technologies, Inc.

Madison, Wisconsin, USA

Contract

Job Description: CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and

Customer Service Representative

MOJA

Harrisburg, Pennsylvania, USA

Full-time

This role is responsible for making outbound calls to customers to collect behind payments on Medical Bills. These customers have an outstanding bill, and they are responsible to make the collection. This job does not require any experience but does require the right personality to be able to handle the calls and tough conversations. There is a commission once you hit a certain amount of collections. The starting rate is $17/hour and will be a flat rate if you work 8-5. If you decide to work

Avaya Developer

Thunderhawk Technology Partners

Las Vegas, Nevada, USA

Contract

Avaya Developer Location: Las Vegas 100% ONSITE Duration: 6 months Experience Requested: 6-8 years Title name: Avaya Developer Description: Should have good communication along with requirement analysis skills. Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. Excellent customer service skills including reporting, organization, written and oral communication and task p

Local Only - Transfer Agent / Customer Service Rep

Prodware Solutions

Hartford, Connecticut, USA

Contract

Job title: Transfer Agent / Customer Service RepDuration: 6 - 12 MonthsLocation: Indianapolis, IN Description:High Call volume environment Below is the job description and insights about the interview:Scope of work for CSR banking / Transfer Agency includes but is not limited to:Handling of incoming phone calls from advisors, shareholders, and third parties relating to the below inquiries for their mutual fund accounts. Servicing the call requires proper authentication of the caller to ensure w

Provider Contracting Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Provider Contracting Representative. This is a 02+ months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-80158 Pay Range: $21 - $21.59/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Candidates MUST be av

Service Desk Analyst

Siri Infosolutions Inc

New York, New York, USA

Contract

Provide support for issues related to password resets, MS Office, Windows, Epic EMR, VMWare VDI, Cisco AnyConnect VPN, Printers, PC's, laptops, Medication Carts, and Wireless PC carts. Manage level 1 & 1 Incident/service requests from report to resolution. Receive, prioritize, document and actively resolve end user help requests Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA) Track open tickets (via ServiceNow) and monitor ticket progress per SLA

Customer Service Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 03+months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-80303 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Working Hours: 8 AM - 6 PM PSTTra