Call center jobs

Call center Manager with Min 20yrs exp (Webcam Interview) (HYBRID_Only Local to DMV Area)

Washington, District of Columbia

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Today

We are looking for a Support Transition Manager (Min 15+ Yrs. Exp) HYBRID (Webcam Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 9-21Months+ Work Address: Washington, DC 20001 (ONSITE) Immediate interviews (Webcam Interview) Please Note this position is HYBRID(4days/Wk) The Support Transition Manager works with the PCOE Manager to coordinate the shift from on-premises procurement modules to ERP cloud, oversee daily operations, monitor staff performance,

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Full-time, Contract, Third Party

$DOE

Senior Collection Representative - Call Center

Brooklyn, New York

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8d ago

Senior Collection Representative - Call Center Location: 29 Gallatin Pl, Brooklyn, NY 11201 Contract Duration: 5+ Years Mon-Fri: 8 AM to 5 PM The Senior Representative assists the supervisor in managing the functions of the Collection Unit and is responsible for all representative functions. Responsibilities:Collection calls with diligent follow-up skillsNotifying customers of delinquent status and utilize established solutions to obtain payments.Follow established standard operating procedur

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Contract

$27 - $29

Client Success Manager (Call Center Software exp required)

Denver, Colorado

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Yesterday

Position: Client Success Manager (Call Center Software AI products like Observe, Cresta, Google CCaas /Cable Industry) Location: Denver, CO- (every month 1 week travel, remaining 3 weeks from Denver) Duration: Long Term About R Systems: R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and eng

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Contract

Depends on Experience

Call Center Quality Assurance Manager

Alaska

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Today

JOB TITLE: Call Center Quality Assurance Manager, JOB LOCATION: Pacific Time Zone - REMOTE will work Alaska Standard Time WAGE RANGE*: $90,000 to 128,000 annually JOB NUMBER: 33596 JOB DESCRIPTION: As a Call Center Quality Assurance Manager, you will be part of an innovative product company with a mission to serve the healthcare needs of our communities. This role provides leadership and direction for quality assurance activities, including auditing, reporting, and continuous improvement in

Full-time

USD 90,000.00 - 128,000.00 per year

Payment Support Representative Call Center

Brooklyn, New York

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9d ago

Role: Payment Support Representative Call Center Location: Working Hours: Monday to Friday ( 8 AM to 5 PM ) Job Summary: Performs administrative and office support work within the Payment Processing Unit. The Payment Representative handles all payments received by mail and walk-in payment. Responsibilities:Perform daily support functions such as handling cash, entering payments, researching payment claims, drafting and/or finalizing correspondence, and staff support.Provide quality service and s

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Contract

$23 - $24

Call Center Operation Analyst

Hybrid in Raritan, New Jersey

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8d ago

Overall Responsibilities: Contact Center Technology and Process Improvement Design and drive implementation of contact center operations technology and process changes/enhancements o Translate business improvement requirements into operational process changes and SOPs for vendors and/or technical requirements for software development o Manage compliance review and approval process in Workfront and iMR for documentation, process, and technology changes o Work closely with vendors and internal t

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Contract

Depends on Experience

Call Center Consultant or Contact Center Program Manager

Remote

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10d ago

10 years call center operations experience is requiredRelevant experience in the healthcare industry is strongly preferred.Experience in the pharmaceutical industry is preferred.Strong project management, analytical and interpersonal skills are requiredAbility to partner effectively with internal and external stakeholders at various levels to oversee and manage multiple projects is requiredUnderstanding of general system integrations and technologies is required.Experience managing projects/ven

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Contract

Depends on Experience

Customer Service Representative

Remote

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8d ago

Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required Skills: Excellent communication and organizational skills, attention to detail, and strong follow-up skills Strong problem-solving skills

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Contract

Up to $17

OCP - Support Transition Manager

Hybrid in Washington, District of Columbia

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11d ago

The Support Transition Manager (STM)will be responsible for working with the Procurement Center of Excellence (PCOE) Manager to coordinate the transition of support from on-premises procurement modules to ERP cloud modules; monitor staff performance; provide oversight for daily work operations and related tasks; and resolve operational issues. As directed by the PCOE Manager and the PASS Modernization PMO, the Support Transition Manager shall coordinate with call center resources and employees t

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Full-time

50 - 60

Fraud Specialist

Hybrid in Overland Park, Kansas

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5d ago

Job Title: Fraud Specialist Location: Overland Park, KS Duration: Long Term This role will be hybrid, 3 days office/2 days remote after training is complete. At least 1 year relevant experience required. Conduct in depth analysis and/or investigations to identify and manage fraudulent activities. This includes customer authentication, fraud investigations and/or compliance with fraud policies in all business channels. Analyze relevant data to confirm or clear fraud, validate customer ID authen

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Contract

Depends on Experience

HR Shared Services Advisor

Pensacola, Florida

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5d ago

Title: HR Shared Services Advisor Location: Pensacola, FL, Winchester, VA, Vienna, VA (HYBRID) Duration: Initial 6 month contract with possible extensions Work Requirements: , Holders or Authorized to Work in the U.S. HR Shared Services Advisor A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries. Identify, research and resolve issues/discrepancies, and review and process HR personnel transactions.

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Contract

Depends on Experience

ONE CALL SPECIALIST

Remote

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4d ago

Responsible for screening One Call Center Locate Ticket requests in order to analyze the location of the digsite using a software application in relation to the company's underground fiber optics network. Accountable forthe protection of company fiber and prevention of costly restoration due to a fiber cut or damage by ensuringthat the dig site is clear. Working environment operates 24x7 year-round and all specialists are expected tocover the various shifts, holidays or work overtime whenever ne

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Contract

$20 - $25

Tax Collector 2

Phoenix, Arizona

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4d ago

Position Summary: The Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income, Corporate Income, Withholding, and Transaction Privilege Tax (TPT). This role will contact and collect tax liabilities and delinquencies via phone calls and field visits to residences, places of employment, and/or business locations, and will educate taxpayers while promoting voluntary taxpayer

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Contract

Up to $20

Inquiry Representative

Brooklyn, New York

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5d ago

Role: Inquiry Representative Location: 29 Gallatin Pl, Brooklyn, NY 11201 Duration: Long-term Contract Description: The Inquiry Representative performs administrative and office support work within the Inquiry Unit. Responsibilities:The Inquiry Representative handles all Customer Service received by telephone, mail, and walk-ins.Perform daily support functions such as customer service, phone calls, data entry, and staff support.Send correspondence to the respondents regarding general informat

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Contract

$23 - $24

Microsoft Dynamics CRM (Power Platform) Administrator with customer care experience

Remote

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Yesterday

Microsoft Dynamic CRM Administrator with PowerPoint Platform (Finance, HR, Call Center/Customer Care & IVR setup) Location: Remote Duration: Long Term We are seeking a Microsoft Dynamics CRM Administrator with strong customer care and call center experience to support and manage a Dynamics CRM (Power Platform) environment. The role will primarily focus on customer service operations, with additional support for Finance and HR functions. Responsibilities include administering Dynamics CRM, managi

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Contract

Depends on Experience

Senior Business Analyst - Remote / Telecommute

Pleasanton, California

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2d ago

We are looking for Senior Business Analyst - Remote / Telecommute for our client in Pleasanton, CA Job Title: Senior Business Analyst - Remote / Telecommute Job Location: Pleasanton, CA Job Type: Contract Job Description: Pay Range: $55hr - $60hrSenior Business analyst with experience working in large migration engagements.Healthcare domain experience.This is for a Business Analyst who preferably has experience working in large migration engagements (platform migration etc.).If they have Teleph

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Third Party, Contract

Depends on Experience

Member Services Specialist

Irving, Texas

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Today

Job DescriptionMember Service Specialist Hornet Staffing, Inc. (a GEE Group Company) Irving, 75039, TX (Onsite) Join a reputable and established healthcare organization as a Member Service Specialist in an in-office role. Monday to Friday! No nights or Weekends! Notes: 2+ years of customer service experience in healthcare insurance or related field. Call center or high-volume inbound call experience preferred We are also hiring for multiple healthcareroles - apply today to explore all available

Full-time

Member Service Specialist

Irving, Texas

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Today

Full-time

Power Platform Consultant || REMOTE || Must have Linkedin and 10+ years of exp. ||

Remote

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Yesterday

Power Platform Consultant REMOTE Must have Linkedin and 10+ years of exp. MS Dynamics with Finance, HR, Call center (customer care ), IVR setup IVR experience is preferable Thanks, KK

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Contract

Up to $40

Member Services Respresentative / Medicare customer support representative

Akron, Ohio

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26d ago

Job Title: Member Services Representative Location: Akron, OH, 44305 Duration: 4+ Months Candidate with more than 1 year of experience performing same or similar responsibilities. Relevant experience includes: Customer service including call-center or administrative support experience and BACKGROUND IN MEDICARE AND OR HEALTH INSURANCE Summary of Position The Customer Service Representative provides personalized service to members, addressing inquiries and resolving concerns related to enrollment

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Contract

$20

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