Call center jobs in California

Remote

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18d ago

Customer Service Representative (Remote) Rotation Shift (9 hours) Shift Timing 5:00 AM - 5:00 PM PST Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performan

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Contract

Call Center Agent

Remote

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2d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a

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Full-time

Up to 17

Customer Service Agent (Call Center)- $18/hr

Remote

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2d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Pay rate $18/hr Candidates living within United States will be considered due to Government requirement KPI managementService Level Agreement (SLA)CRM toolscustomer service operations

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Full-time

Customer Service Representative / Call Centre Agent

Remote

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5d ago

About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a strong focus on innovation, quality, and operational excellence, Infinite enables organizations to enhance customer experi

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Full-time

Depends on Experience

Customer service

Remote

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6d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday(8-9 hrs of shift) (5:00am PST to 5:00PM PST) Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance

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Full-time

Depends on Experience

Workforce Analyst / Worforce Management/ WFM Analyst

Remote

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4d ago

Position : Workforce Analyst Location: Baltimore Maryland Remote Direct Client Requirement Notes from Manager: Must have 1+ years workforce analysis experience, like tracking & analyzing calls, identify trends, perform root cause analysis, analyze staffing performance and productivity metrics and supporting creating rosters. This 1 year experience must be within a high-volume call center environment. Must have experience with NICE or Gensis Cloud. Anyone one tool. Must have advance excel and i

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Contract

Depends on Experience

EMR Help Desk

Remote

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30+d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

16 - 18

Workforce Management Analyst – 51580

Remote

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4d ago

Title:Workforce Management Analyst Duration:6 Months+ CTH Location:Baltimore, MD (Remote Job) W2 Rate: $31/hr. Seeking a Workforce Management Analyst with experience in contact center forecasting, scheduling, and capacity planning. This role is responsible for analyzing historical call volume and business trends to forecast workload, develop staffing plans, optimize schedules, and ensure service level targets are met. Key Responsibilities: Forecast call volumes and staffing requirement

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Contract, Third Party

Depends on Experience

Help Desk Support Specialist | Network Solutions

Remote or Maryland Heights, Missouri

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Today

Job Description #LI-DNI Responsibilities About the Role We are seeking a skilled and customer-focused Help Desk Specialist to provide remote technical support to Edward Jones branches, departments, and remote users. In this role, you will diagnose, troubleshoot, and resolve technical issues, ensuring an exceptional support experience. This is a remote position requiring a professional workspace and high-speed internet access. Essential Functions and Primary Duties Diagnose and resolve techni

Full-time

Customer Service Representative

Remote

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3d ago

Customer Service Representative (Contact Center)Job type Contract W2 - (SQN = employer) Contract length Oct 16, 2026 - Dec 12, 2026 Openings 10 Rate $17.00 / hour Schedule 8 hours per day, full time. Some evenings, weekends, and holidays with advance notice Location Fully Remote Requirements before start Background check; client NDA Job descriptionWe are seeking Customer Service Representatives to join a contact center team supporting a State Health and Human Services program. CSRs handle inbou

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Contract

Help Desk Technician II

Remote or Minnesota

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Today

Overview IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial re

Full-time

USD 19.00 per hour

Forward Deployed Engineer, New Grad

San Francisco, California

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Today

ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B. Our vision for 2026 is to build a modern CX platf

Full-time

USD 150,000.00 - 250,000.00 per year

Application Field Service Engineer

Remote or Texas

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Today

Nordson Electronics Solutions, a global leader in assembly and advanced packaging stage solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Full-time

Senior Consultant

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce has a client seeking a Senior Consultant for a remote contract to hire opportunity. Responsibilities: * Gather and document business requirements through stakeholder interviews, workshops, and analysis * Map current-state and future-state workflows across clinical, operational, or technology processes * Translate business needs into clear documentation such as user stories, functional requirements, process diagrams, and use cases * Facilitate discussions between stakeho

Contract

$50 - $58 hourly

Technical Support Representative - Temporary

Remote or Vermont

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

Full-time

USD 15.14 - 24.04 per hour

Technical Support Representative I (Remote)

Remote or Carlsbad, California

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 19.00 - 21.00 per hour

Technical Support II

Remote

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Today

Job ID: 2617259 Location: Remote Work, CA, US Date Posted: 2026-09-25 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Rotating Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_REMOTE Description ?SAIC is hiring for a Technical Support II (NT5202) to support the Judicial Council of California Judicial Branch Service Desk (JBSD) team to resolve technical problems (Tier 1) and

Full-time

USD 40,001.00 - 80,000.00 per year

Senior Software Engineer, Lifecycle & Messaging Platform

Mountain View, California

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Today

About NewsBreak Founded in 2015, NewsBreak is the Content Intelligence platform shaping the future content economy. With over 40 million monthly active users, our flagship platform delivers highly personalized local news and information powered by advanced AI, recommendation systems, and adtech. Recognized by Fast Company as #32 on the Top Workplaces for Innovators, we're proud to be Great Place to Work certified and home to a dynamic team of technologists, product innovators, and business le

Full-time

USD 150,000.00 - 280,000.00 per year

Scrum Master

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Scrum Master in Fitchburg, WI. Summary: We are seeking a highly capable, technical project management professional/Scrum Master to lead and support complex, client-facing initiatives. This individual will have a strong focus on Salesforce or other CRM platforms in the context of healthcare & life sciences environments. This individual will serve as a trusted partner to clients, balancing delivery execution, relationship management, and str

Contract, Third Party

$40 - $45 hourly

Pharmacist - Remote

Remote

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10d ago

: Pharmacist - Remote :Microsoft Office, Clinical Resources, Prior Authorization, Communication, Organizational Skills,reviewing prior authorizations, processing prior authorizations,clinical setting,clinical resources, Micromedex, Lexicomp, Clinical Pharmacology,call center, clinical pharmacy,Microsoft Office, Windows based computer applications, web based processing, telephony programs,clinical guideline, clinical knowledge, clinical resources,approval management processes, denial management p

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Contract

47 - 52

Call center jobs in California, USA