Call center jobs in California

Medical Call Center (Bilingual - Spanish)

Commerce, California

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Today

Great Benefits, Medical, Dental and Vision. Family work environment. Room for growth! If you are an experienced Appointment Scheduler seeking an opportunity in a high-call-volume medical call center environment (100+ calls) and you are bilingual in English and Spanish, we encourage you to consider this position. Pay Rate: $21.00/hr Shift: Monday - Friday / 8:00AM-5:00PM / 8:30AM-5:30PM Location: Commerce, CA Medical Call Center Job Responsibilities: Schedule and manage patient appointments e

Full-time

USD 21.00 per hour

Call Center Supervisor

Remote

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2d ago

Job Title: Call Center Supervisor Location: Remote Duration: 9+ months Technical Skills: Years/Level of Experience Customer Service (7-10 yrs experience) Leadership Essentials (7-10 yrs experience) Role Description: The Call Center Supervisor provides advanced support to the clients Ticket to Work Help Line by assisting Call Center Management with daily operations. This role directs and supervises Beneficiary Support Specialists (BSS I and II), who are responsible for routine/basic inbound call

Easy Apply

Contract

Depends on Experience

Onshore CCaaS Lead (Call Center as a Service)

Remote

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3d ago

Role Onshore CCaaS Lead (Call Center as a Service) Location: Miami, FL Remote with occasional travelDuration: 12 MonthsOverview:We are seeking an experienced CCaaS Lead to drive contact center technology, operations, and transformation initiatives. The ideal candidate will have strong expertise in cloud contact center platforms, global support models, workforce management, and customer experience technologies. This role will work closely with business and technology stakeholders to bring struc

Easy Apply

Contract, Third Party

Depends on Experience

Call Center Supervisor

Remote

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2d ago

Technical Skills: Skill Years/Level of Experience Customer Service 7 to 10 years Leadership Essentials 7 to 10 years Role Description: The Call Center Supervisor provides advanced support to the clients Ticket to Work Help Line by assisting Call Center Management with daily operations. This role directs and supervises Beneficiary Support Specialists (BSS I and II), who are responsible for routine/basic inbound calls, outbound calls, email, and web chat services. The Supervisor ensures staff mai

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Contract

45 - 50

Customer Service Advocate

Remote

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11d ago

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-25640 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Work Location: Remote preferred candid

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Contract

20 - 21

EMR Help Desk

Remote

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3d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

16 - 18

Business Systems Analyst - Remote / Telecommute

Aliso Viejo, California

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2d ago

We are looking for Business Systems Analyst - Remote / Telecommute for our client in Aliso Viejo, CA Job Title: Business Systems Analyst - Remote / Telecommute Job Location: Aliso Viejo, CA Job Type: Contract Job Overview: Pay Range: $50.00hr - $55.00hr Requirement/Must Have: Experience with analyzing cross functional requirements.Understanding of Call Center IVR / Agentic AI based applications.Experience translating high level requirements into techno-functional requirements based on the Soluti

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Contract, Third Party

Depends on Experience

IT EUX Junior Engineer I - Remote US Only

Remote

•

Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

Technical Support Representative I (Remote)

Remote or Carlsbad, California

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 19.00 - 21.00 per hour

D&T Help Desk Analyst

Remote

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Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

Business Analyst

Aliso Viejo, California

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2d ago

Job Summary We are seeking a Business Analyst with onshore experience in analyzing cross-functional requirements and translating high-level business needs into detailed techno-functional requirements aligned with solution architecture. The ideal candidate will have a strong understanding of call center IVR, Voice and Chat AI Agents, Generative AI, Agentic AI applications, and Agentic AI evaluation frameworks. Experience with Carelon SCS applications and business processes is preferred. Key Respo

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Contract

DOE

IT Service Center

Rancho Cucamonga, California

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Today

Job#: 3044774 Job Description: IT Service Center Location: Rancho Cucamonga, California (Remote) Role Overview We are seeking a reliable and service-oriented IT Service Center professional. This role is responsible for providing Tier 1 technical support in a remote help desk environment. The ideal candidate will be adept at identifying and resolving basic technical issues while delivering excellent customer service through phone and chat support. Work Environment This is a remote position

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Full-time

$20 - $20 per hour

Technical Support Representative I (Remote), 12-Week Temp

Remote or Carlsbad, California

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Today

Full-time

USD 19.00 - 21.00 per hour

Senior Consultant

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce's client is looking for a Senior Consultant for a remote contract to hire opportunity. Responsibilities: * Gather and document business requirements through stakeholder interviews, workshops, and analysis * Map current-state and future-state workflows across clinical, operational, or technology processes * Translate business needs into clear documentation such as user stories, functional requirements, process diagrams, and use cases * Facilitate discussions between stak

Contract

$50 - $58 hourly

Forward Deployed Engineer

San Francisco, California

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Today

ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B. Our vision for 2026 is to build a modern CX platf

Full-time

USD 150,000.00 - 260,000.00 per year

Technical Support Representative - Temporary

Remote or Vermont

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

Full-time

USD 15.14 - 24.04 per hour

Customer Service Representative

Remote

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6d ago

Customer Service Representative (Remote) Company: Infinite Computer Solutions Location: Remote Schedule: Monday to Friday About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business process outsourcing. The company partners with leading enterprises across industries such as healthcare, telecom, and technology to deliver scalable, customer-centric solutions. With a

Easy Apply

Full-time

$40,000 - $60,000

Systems Support Technician |

Santa Ana, California

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Today

Description AGENCY: County of Orange POSITION: Desktop Support Technician QUANTITY OF OPENINGS: 1 LOCATION: 100% onsite at the buildings in Santa Anna (1400 South Grand Ave Santa Ana Ca.) Will go between a few buildings in downtown Santa Ana that are all within close proximity. PLACEMENT TYPE: long term contract but this team will convert when they have full time openings DOES THIS POSITION QUALIFY FOR OVERTIME OR IS THIS A STRAIGHT TIME CONTRACT? qualifies for time and a half TARGETED CONVERSIO

Full-time

USD 22.00 - 22.00 per hour

Data Centre Remote Hands Engineer

Remote or Pennsylvania

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Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional rem

Full-time

USD 23.00 - 31.00 per hour

Remote Audio Video Technical Support

Remote or South Dakota

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Today

Position Summary When you work at Daktronics, you'll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems. Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play. As part of the Daktronics team, you'll have interesting, impactful work with flexible opportuniti

Full-time

USD 24.00 - 25.00 per hour

Call center jobs in California, USA