Call center Jobs in California

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Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

•

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp
Posted 60+ days ago | Updated 4 hours ago

Data Analyst, Operations - USDS

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A223437A Apply to this job Share this listing: Responsibilities Trust and Safety Operations is a pivotal team within U.S. Data Security. We strive to enable TikTok to become the most trusted and secure platform in the US through operational excellence in content moderation via innovations in technology, optimization in processes and investment in people. We ensure that we enforce our policies based on our community guidelines and we
Posted 21 days ago | Updated 4 hours ago

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

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Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati
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Posted 7 days ago | Updated 1 hour ago

AI Solutions Architect

INSPYR Solutions

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Remote

Contract

Title: AI Solutions Architect Location: Remote Duration: 6+ months contract to hire Compensation: $100.00 -$150.00/hr Work Requirements: , Holders or Authorized to Work in the U.S. AI Solutions ArchitectOverview We're seeking an experienced Techs to own the architecture, delivery, and ongoing evolution of our AI-driven, zero-ops conversational embed system. You'll combine deep hands-on expertise in modern web frameworks, cloud-native PaaS, and real-time telephony/video integrations with strong
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Posted 26 days ago | Updated 11 hours ago

Service Professional

Vaco by Highspring

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El Segundo, California, USA

Contract

As a Service Professional, you will be responsible for creating raving fans by delivering excellent service to our clients. The goal is to build and maintain client loyalty as well as to create the worlds most referable platform. Job Details: Handle complex and escalated issues from financial professionals and customers. Provide support to our clients in all aspects of their business. This will include brokerage operations, advisory accounts, transfers, direct business, etc. Provide support
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Posted 23 days ago

Medical Data and Analytics Product Owner (Senior Manager, Information Systems)

Amgen Inc

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Remote or Thousand Oaks, California, USA

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pati
Posted 38 days ago | Updated 4 hours ago

Senior Field Service Engineer

Scientific Games

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Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe
Posted 60+ days ago | Updated 4 hours ago

Support Analyst, Corporate IT

QDOBA Mexican Eats

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San Diego, California, USA

Full-time

POSITION SUMMARY: The Corporate IT Support Analyst is responsible for directly and indirectly delivering efficient, effective, and high-quality technical support to corporate and above-restaurant leaders while meeting established service level agreements. The Corporate IT Support Analyst will work with minimal supervision, independently or with internal and outsourced technical teams to ensure QDOBA's goals and KPIs related to outstanding customer service are met. The Support Analyst is respons
Posted 60+ days ago | Updated 4 hours ago

Senior Salesforce Developer - Team Lead

Amgen Inc

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Remote

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pat
Posted 60+ days ago | Updated 4 hours ago

Managed Services Operations Engineer II

MK Software Solutions Inc

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Remote

Contract

Position: Managed Services Operations Engineer II Remote 6+Months Contract What We Look For in a Candidate: Fully seasoned with typically 5+ years professional experience with a bachelor s degree or equivalent education and experience or 2-3 years with a Master's Degree.Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays Experience mentoring/training/coaching/collaborating with other employeesExperience with project management. Proven analytical
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Posted 6 days ago | Updated 1 day ago

Ping Identity SME

Nasscomm, Inc.

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Remote

Contract

Required Skills: " Hands-on experience with Ping Federate and Ping Authorize eligible for a Public Trust background investigation and clearance Preferred Skills: " Certification in Ping Federate, Authorize, and/or Directory. Hands-on experience with Ping Federate, Authorize, and/or Directory, Experience onboarding preexisting applications/systems to a Ping-based identity solution. Experience deploying identity solutions and multifactor authentication for Mainframe systems (z/OS, z/VM, z/TPF, U
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Posted 8 days ago | Updated 23 hours ago

Salesforce project manager

tCognition, Inc

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Sunnyvale, California, USA

Contract

Job Title: Salesforce CRM Project Manager Location: Sunnyvale, CA (Hybrid) Duration: 12 Months (with possible extension) Rate: $70/hr (W2/C2C) Client: City of Sunnyvale Job Summary The City of Sunnyvale is seeking an experienced Project Manager to lead the implementation of a new Constituent Relationship Management (CRM) system, replacing its current Microsoft Dynamics platform with Salesforce. The ideal candidate will have a proven track record of managing Salesforce CRM implementations, partic
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Posted 7 days ago

Salesforce Solution Architect

LaSalle Network

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Remote

Full-time

Salesforce Solution Architect LaSalle Network is hiring a Solution Architect to join the mission-driven team at our client, a Salesforce consulting firm that empowers nonprofits and human services organizations with purpose-built technology. Many of our client's team members come from the nonprofit and human services world themselves, making this more than just a job. It's a chance to directly impact how communities are supported across the country. In this role, you'll lead Salesforce solution
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Posted 1 day ago | Updated 1 hour ago

Project Manager with PBX

NexZen Tek Solutions Inc

•

Bakersfield, California, USA

Contract, Third Party

Position: Project Manager Location: Bakersfield CA (onsite) The Project Manager will work with internal IT teams, Clinical and Business stakeholders, third-party vendors, and Executive leadership to ensure the successful planning and execution of the PBX migration. Key Responsibilities Include: Develop and manage the project plan and timeline for the PBX migration.Coordinate site readiness assessments, capacity planning, and resource alignmentLiaise between Avaya and Cisco technical teams, inclu
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Posted 20 days ago

Network Engineer

Stellar IT Solutions

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Remote or Bridgewater, New Jersey, USA

Full-time, Part-time, Contract, Third Party

Job Title: Network Engineer Location: Remote Employment Type: Contract (Long-Term) Visa: USC/ GC Industry: Information Technology / Telecommunications / Network Infrastructure Job Summary: We are seeking a skilled and experienced Network and Telecommunications Engineer to join our IT infrastructure team. In this role, you will support the implementation, maintenance, and optimization of enterprise-wide network, network security, and collaboration solutions, including call management and adva
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Posted 6 days ago | Updated moments ago

Project Manager

LaSalle Network

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Remote

Contract

Project Manager Our client, a leading ad-tech SaaS company , is seeking a contract Project Manager to temporarily support a critical client migration initiative while the current field employee is on leave. This role is expected to last 1-2 months, with potential for extension depending on evolving project needs. The Project Manager will be instrumental in client-by-client migrations from a legacy platform to a modernized system, helping reduce platform issues and improve user experience. There
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Posted 20 days ago | Updated 1 hour ago

IT Services Support

STAND 8

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Carson, California, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. We are seeking a detail-oriented and experienced IT Helpdesk Support Specialist to provide first and second-level technical support within a dynamic and fast-paced environment. The ideal candidate will have a strong background in IT support, a solid understanding of desktop and mobile techn
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Posted 5 days ago | Updated 1 hour ago

Customer Service Representative - 100% Remote - Direct offer role

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 14 hours ago

Customer Service Representative-Remote (Healthcare Claims)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Healthcare Claims) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Healthcare Claims) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encour
Posted 41 days ago | Updated 13 hours ago

Project Manager

LaSalle Network

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Remote

Contract

Project Manager LaSalle Network is partnering with a forward-thinking organization to bring on a French-speaking Project Manager to drive high-impact contact center transformation projects for a major enterprise client launching operations in France. This remote contract role supports global collaboration and requires availability across GMT and CST hours. With an urgent start and strong client-facing demands, we're looking for a confident communicator who thrives on fast-moving, complex initia
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Posted 21 days ago | Updated 1 hour ago