Cloud Contact Center Architect Jobs in Austin, TX

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Contact Center Architect

Intellisoft Technologies

Remote

Contract

Contact Center Application 100% Remote 12 Months + Must Have: CRM experience- Can be Salesforce or Microsoft Dynamics CRM or a similar CRMFive9In-depth knowledge of a global operations contact center process and procedures, bringing industry experience and relevant architecture experience to the team Job Description: The role requires the ability to work with the IT, Product, and Business teams, as well as senior executives to support multiple workstream including integrated servicing platform,

Contact Center Architect

Intellisoft Technologies

Remote

Full-time

Job Title: Senior Contact Center Architect Location: 100% Remote Duration: 12 months+ with possible extension Notes: Experience with five9 (cloud contact center platform)Integrating five9 into their contact center environmentNo cloud specific experience is needed as five9 can integrate with any and haven t decided what they want to use for cloud yetSenior architect experience deep insights into the contact center, leading teams, presenting to stakeholdersFCB is paying five9 directly to implement

Contact Center Project Manager

Randstad Digital

Remote or Cedar Rapids, Iowa, USA

Contract

job summary: We are seeking an experience Program Manager for a contract assignment with potential to role into a full time role. Candidate will be managing a contact center project among others which involves determining project deliverables and timelines, enhancing the project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports to leaders Will be working with team members to resolve issues and adhearance to deadlines. Will be coordin

Presales/Sales Executive - Amazon Contact Center

Technogen, Inc.

Remote

Full-time

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Presales/Sales Executive - Amazon Contact Center Location: Washing

AWS Cloud Architect

Emergere Technologies

Austin, Texas, USA

Contract

Position: *AWS Cloud Architect* Location: Onsite - Austin Texas ( HYBRID - 2 Days Office and 3 Days Remote) Contract: C2C Experience: 17+ Years Must Must-Have: 7+ Years AWS Cloud Architect CANDIDATE SKILLS AND QUALIFICATIONS: Responsibilities include (but are not limited to): Develop AWS cloud strategies. Implement AWS cloud architecture changes. Minimum Candidate Characteristics: Minimum 7 Years of experience architecting and implementing AWS services and architecture. Experience with CI/CD pi

Azure Cloud Solution Architect

Bansar Technologies Inc.

Remote or Austin, Texas, USA

Third Party, Contract

DirectClient: Texas Department of Transportation(TXDOT) Solicitation#SCTASK1244458 Title: Azure Cloud Solution Architect Location: 6230 E Stassney Ln. Austin TX 78744 Duration: 12 months with possible extension Last date for submission: June 19, 2024 (2 PM-CST) Important Note: Working remotely is accepted in accordance with TxDOT s policies. If the resource is in the Austin area, the current requirement is to be in the office a minimum of twice a week. DESCRIPTION OF SERVICES: The Azure Cloud So

AWS Cloud Architect

Luna Data Solutions, Inc.

Austin, Texas, USA

Contract

We are currently hiring a Cloud Solutions Architect with expertise in Cloud Architecture for a long-term contract in support of a client located in Austin, TX. This position has a hybrid work setting with 2 days worked onsite in Austin, TX per week. ** Candidates must currently reside in the Austin, TX Metropolitan Area ** If selected, your responsibilities will include, but not be limited to the following: Creating a well-informed AWS cloud strategy and managing the adaption process. Determini

Cloud Solutions Architect

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2033702 Job Description: Position: Azure Cloud Solution Architect Location: Austin, TX Duration: 12+ Months Identifying and documenting security/technical deficiencies for organizational prioritization Implementing process improvements and checklists for architectural review and approval Supporting the Architecture Review Board (ARB) on project specific research and action items Contributing to standards, patterns, and building blocks for architectural reuse Job Duties: ?4 - 7 Experience

Azure Cloud Solution Architect-Local to Austin TX

Digerati Systems Inc

Austin, Texas, USA

Contract

Azure Cloud Solution Architect Job Openings Cloud Solutions Architect Location: Texas Remote - if the candidate lives in the Austin area, they must work in-office 2 days per week Resume and Photo ID required: DESCRIPTION OF SERVICES: (Required) TxDOT requires the services of [1] Azure Cloud Solution Architect hereafter referred to as Worker, who meets the general qualification of Cloud Solution Architect 2 and the specifications outlined in this document. The Azure Cloud Solution Architect will

Cloud Solutions Architect

Infojini

Austin, Texas, USA

Contract, Third Party

POSITION SUMMARY: Client requires the services of [1] Cloud Solutions Architect 2 hereafter referred to as Worker, who meets the general qualification of Cloud Solutions Architect 2 and the specifications outlined in this document. Roles and Responsibilities: Creates a well-informed AWS cloud strategy and manages the adaptation process. Determines AWS cloud requirements by analyzing business operations, applications, and security; reviewing business objectives; and evaluating current systems. O

Principal Consulting Engineer- Contact Center

CDW

Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr

Software Architect (Cloud), Enterprise Systems

Apple, Inc.

Austin, Texas, USA

Full-time

Summary Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly! Bring passion and dedication to your job and there's no telling what you could accomplish!We are establishing a centralized team to support Landscape Modernization utilizing SAP Business Technology Platform, AWS and other cloud solutions. You will partner with functional, technical and security teams to understand cloud adoption challenges, work t

SAP BTP Cloud Platform Architect

Amaze Systems Inc

Austin, Texas, USA

Full-time

Role: SAP BTP Cloud Platform Architect (CPI Integration & Data Migration) - Duration - 1+ Year Hire Type - FTE Mandatory Skills - Database CAPM Model MTA Security BTP Services and Framework

Contact Center Engineer

Equal IT Solutions

Remote

Third Party, Contract

Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja

ASG Presales Solutions Architect- Cloud

SHI International Corporation

Austin, Texas, USA

Full-time

Job Summary The Solutions Architect - Cloud will work as a cloud expert supporting account teams, customers, and go-to-market initiatives. The Solutions Architect will take a consultative approach and lead discussions with clients regarding cloud requirements, will understand how technology enables business , and recognize new opportunities for the company. This position is remote with a Home Office setup as determined by SHI management . About Us Since 1989, SHI International Corp. has help

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche

Genesys Cloud Architect Remote work LOCAL TO TEXAS CANDIDATES WILL BE CONSIDERED

Infostride

Austin, Texas, USA

Third Party, Contract

Hybrid work at Austin, Texas 78751 Texas Health and Human Services Commission. Duration: Services are expected to start 05/15/2024 and are expected to complete by 08/31/2024 Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location listed above. Job Description: This contract may continue through August 2025. This position will serve as the Application Architect II for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibilities will include impleme

Guidewire Policy Center Architect

Vertex Computer Systems

Remote

Full-time

Job Title: Guidewire Policy Center Architect Assignment Length: Contract to Hire Project City and State: Remote Are you a Guidewire Policy Center Architect with extensive Java Development experience. If so, check out this job! Vertex is a US-based tech company with 25 years experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex

Cloud Architect

CGT Staffing

Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities Design and implement solutions based on Architectural best practices and the AWS