Cloud Contact Center Architect Jobs in Chicago, IL

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Contact Center Architect

Intellisoft Technologies

Remote

Contract

Contact Center Application 100% Remote 12 Months + Must Have: CRM experience- Can be Salesforce or Microsoft Dynamics CRM or a similar CRMFive9In-depth knowledge of a global operations contact center process and procedures, bringing industry experience and relevant architecture experience to the team Job Description: The role requires the ability to work with the IT, Product, and Business teams, as well as senior executives to support multiple workstream including integrated servicing platform,

Contact Center Architect

Intellisoft Technologies

Remote

Full-time

Job Title: Senior Contact Center Architect Location: 100% Remote Duration: 12 months+ with possible extension Notes: Experience with five9 (cloud contact center platform)Integrating five9 into their contact center environmentNo cloud specific experience is needed as five9 can integrate with any and haven t decided what they want to use for cloud yetSenior architect experience deep insights into the contact center, leading teams, presenting to stakeholdersFCB is paying five9 directly to implement

Contact Center Project Manager

Randstad Digital

Remote or Cedar Rapids, Iowa, USA

Contract

job summary: We are seeking an experience Program Manager for a contract assignment with potential to role into a full time role. Candidate will be managing a contact center project among others which involves determining project deliverables and timelines, enhancing the project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports to leaders Will be working with team members to resolve issues and adhearance to deadlines. Will be coordin

Presales/Sales Executive - Amazon Contact Center

Technogen, Inc.

Remote

Full-time

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Presales/Sales Executive - Amazon Contact Center Location: Washing

Principal Consulting Engineer- Contact Center

CDW

Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr

Cloud Architect

BCforward

Chicago, Illinois, USA

Contract

BCforward is currently seeking a highly motivated IT Security Specialist in Kennesaw, GA / Chicago, IL / Chandler, AZ! Position Title: IT Security Specialist Location: Kennesaw, GA / Chicago, IL / Chandler, AZ Anticipated Start Date: [ASAP] Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: [12 Months] Job Type: [FULL TIME (Contract), [Hybrid] Pay Range: [$75-80/hr] Please note that actual compen

AWS Cloud Architect - W2 Position - GC***Citizen Candidates only

System Edge (USA) L.L.C.

Chicago, Illinois, USA

Contract

Hi All, We are urgently hiring for below mentioned position. Title : AWS Cloud Engineer/Architect Locations- Chicago, IL - HYBRID Position Type: Long Term Contract Top skills Hands on cluster Node, POD set up, config managementEKS, EMR optimization, design optimizationMonitoring and ObservabilityAWS Cost ManagementAny one CI/CD tool experienceJD: 8+ years working in Information Technology 4+ years running production systems on AWSDatadog or similarExperience with site monitoring and log monitori

Distinguished Engineer, Cloud Cybersecurity Architect

Capital One

Chicago, Illinois, USA

Full-time

Center 3 (19075), United States of America, McLean, Virginia Distinguished Engineer, Cloud Cybersecurity Architect As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solut

Contact Center Engineer

Equal IT Solutions

Remote

Third Party, Contract

Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja

Presales, Prisma Cloud Solutions Architect

PaloAlto Networks

Chicago, Illinois, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Cloud Architect

BCforward

Chicago, Illinois, USA

Contract

BCforward is currently seeking a highly motivated Cloud Architect/ Sr Cloud Automation ( for an opportunity in Chicago, IL! Position Title: Cloud Architect/ Sr Cloud Automation Location: Chicago, IL Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 Months. Job Type: CONTRACT Pay Range: $80/HR Please note that actual compensation may vary within this range d

Cloud Architect

Robert Half

Niles, Illinois, USA

Full-time

Description We are looking for a skilled Cloud Architect to join our team. The primary function of this role is to support our infrastructure engineering team, focusing on Azure cloud design, new product development, and maintaining the health of our cloud environments. The ideal candidate will have a background in administering hybrid cloud datacenter environments, including on-premises storage and compute resources. Responsibilities: Utilize experience with cloud concepts such as Infrastructu

Cloud Application Architect with Hands on Application Development

Teamware Solutions

Chicago, Illinois, USA

Third Party, Contract

Hexaware is looking for a Cloud Application Architect who has hands-on experience on Application Development. Role: Cloud Application Architect Experience: 14-18 years Work Mode: Hybrid Location: Chicago, IL Must have: Experience around various Architecture Styles like SOA, Event-driven, Microservices, N-tier and queue-based in customer-facing Cloud migration, service discovery, assessment, planning, execution, and operations focusing on Infrastructure Modernization on a major Cloud Provider of

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche

Remote Data Modeling & Reporting Cloud Architect

Kforce Technology Staffing

Remote or Chicago, Illinois, USA

Full-time

RESPONSIBILITIES: Kforce has a client in Chicago, IL that is seeking a Remote Data Modeling & Reporting Cloud Architect. Although the headquarters is located in Chicago, it is essential for the candidate to reside in the Midwest to accommodate quarterly meetings. Primary Responsibilities: * Data Modeling & Reporting Cloud Architect will lead the collaborative development of a technology strategy and architecture that aligns with corporate strategy and goals * Lead the collaborative development

Guidewire Policy Center Architect

Vertex Computer Systems

Remote

Full-time

Job Title: Guidewire Policy Center Architect Assignment Length: Contract to Hire Project City and State: Remote Are you a Guidewire Policy Center Architect with extensive Java Development experience. If so, check out this job! Vertex is a US-based tech company with 25 years experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex

Azure Cloud Solution Architect

Bansar Technologies Inc.

Remote or Austin, Texas, USA

Third Party, Contract

DirectClient: Texas Department of Transportation(TXDOT) Solicitation#SCTASK1244458 Title: Azure Cloud Solution Architect Location: 6230 E Stassney Ln. Austin TX 78744 Duration: 12 months with possible extension Last date for submission: June 19, 2024 (2 PM-CST) Important Note: Working remotely is accepted in accordance with TxDOT s policies. If the resource is in the Austin area, the current requirement is to be in the office a minimum of twice a week. DESCRIPTION OF SERVICES: The Azure Cloud So

Cloud Architect

CGT Staffing

Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities Design and implement solutions based on Architectural best practices and the AWS

Sr. Azure Cloud Architect - W2 - Remote PST - Only Citizen & (Posted by Tauqeer)

Global Force USA

Remote

Contract

Required Skills LOOKING FOR VERY VERY SENIOR RESOURCES Must Have Technical Stack Experience Creating & Building Azure Cloud Infrastructure Experience with ADO, Azure Dev-Ops Extensive experience with Terraform IAC CI/CD - Heavy pipeline experience to build and maintain the environment Experience In Creating Cloud Architecture from Scratch in an Enterprise Level Environment Azure Cloud Solutions Certifications are strongly PREFERRED Job Description This client is looking for VERY VERY SENIOR RESO