Cloud Contact Center Architect Jobs in Detroit, MI

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Contact Center Architect

Intellisoft Technologies

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Remote

Contract

Contact Center Application 100% Remote 12 Months + Must Have: CRM experience- Can be Salesforce or Microsoft Dynamics CRM or a similar CRMFive9In-depth knowledge of a global operations contact center process and procedures, bringing industry experience and relevant architecture experience to the team Job Description: The role requires the ability to work with the IT, Product, and Business teams, as well as senior executives to support multiple workstream including integrated servicing platform,
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Posted 11 days ago

Contact Center Architect

Intellisoft Technologies

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Remote

Full-time

Job Title: Senior Contact Center Architect Location: 100% Remote Duration: 12 months+ with possible extension Notes: Experience with five9 (cloud contact center platform)Integrating five9 into their contact center environmentNo cloud specific experience is needed as five9 can integrate with any and haven t decided what they want to use for cloud yetSenior architect experience deep insights into the contact center, leading teams, presenting to stakeholdersFCB is paying five9 directly to implement
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Posted 11 days ago | Updated 3 days ago

Contact Center Project Manager

Randstad Digital

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Remote or Cedar Rapids, Iowa, USA

Contract

job summary: We are seeking an experience Program Manager for a contract assignment with potential to role into a full time role. Candidate will be managing a contact center project among others which involves determining project deliverables and timelines, enhancing the project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports to leaders Will be working with team members to resolve issues and adhearance to deadlines. Will be coordin
Posted 11 days ago | Updated 1 hour ago

Presales/Sales Executive - Amazon Contact Center

Technogen, Inc.

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Remote

Full-time

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Presales/Sales Executive - Amazon Contact Center Location: Washing
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Posted 24 days ago | Updated 1 day ago

Cloud Data Architect (Hybrid) - Metro Detroit

Vaco Technology

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Detroit, Michigan, USA

Full-time

We are seeking a skilled Cloud Data Architect to lead the development and execution of our enterprise data strategy, ensuring alignment with business objectives and requirements. The ideal candidate will have extensive experience architecting and designing data solutions in public cloud environments, with a focus on integrating various data sources to enable advanced analytics, real-time insights, and personalized customer experiences. Responsibilities: Develop and execute the enterprise data s
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Posted 6 days ago | Updated 1 hour ago

Principal Consulting Engineer- Contact Center

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Posted 19 days ago | Updated 1 hour ago

Senior Cloud Architect

Ford Motor Company

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Allen Park, Michigan, USA

Full-time

Job Description We are the movers of the world and the makers of the future. We get up daily, roll up our sleeves, and build a better world together. At Ford Motor Company, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? As a key member of our Enterprise Technology Group, you'll play a critical part in crafting the future of mobility. If you're looking for the chance to bring to bear advanced technology to redefine the transportation landsc
Posted 17 days ago | Updated 1 hour ago

Contact Center Engineer

Equal IT Solutions

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Remote

Third Party, Contract

Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja
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Posted 23 days ago

Cloud Data Architect

Ford Motor Company

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Dearborn, Michigan, USA

Full-time

Job Description We are the movers of the world and the makers of the future. We get up daily, roll our sleeves, and build a better world together. At Ford, we believe freedom of movement drives human progress and we're all a part of something bigger than ourselves. You will have the opportunity to accelerate your career potential as you help us define tomorrow's transportation. Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work
Posted 34 days ago | Updated 1 hour ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 60+ days ago | Updated 17 days ago

Guidewire Policy Center Architect

Vertex Computer Systems

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Remote

Full-time

Job Title: Guidewire Policy Center Architect Assignment Length: Contract to Hire Project City and State: Remote Are you a Guidewire Policy Center Architect with extensive Java Development experience. If so, check out this job! Vertex is a US-based tech company with 25 years experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex
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Posted 10 days ago | Updated 9 days ago

Azure Cloud Solution Architect

Bansar Technologies Inc.

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Remote or Austin, Texas, USA

Third Party, Contract

DirectClient: Texas Department of Transportation(TXDOT) Solicitation#SCTASK1244458 Title: Azure Cloud Solution Architect Location: 6230 E Stassney Ln. Austin TX 78744 Duration: 12 months with possible extension Last date for submission: June 19, 2024 (2 PM-CST) Important Note: Working remotely is accepted in accordance with TxDOT s policies. If the resource is in the Austin area, the current requirement is to be in the office a minimum of twice a week. DESCRIPTION OF SERVICES: The Azure Cloud So
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Posted 1 day ago

Cloud Architect

CGT Staffing

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Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities Design and implement solutions based on Architectural best practices and the AWS
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Posted 3 days ago

Sr. Azure Cloud Architect - W2 - Remote PST - Only Citizen & (Posted by Tauqeer)

Global Force USA

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Remote

Contract

Required Skills LOOKING FOR VERY VERY SENIOR RESOURCES Must Have Technical Stack Experience Creating & Building Azure Cloud Infrastructure Experience with ADO, Azure Dev-Ops Extensive experience with Terraform IAC CI/CD - Heavy pipeline experience to build and maintain the environment Experience In Creating Cloud Architecture from Scratch in an Enterprise Level Environment Azure Cloud Solutions Certifications are strongly PREFERRED Job Description This client is looking for VERY VERY SENIOR RESO
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Posted 3 days ago | Updated 3 days ago

Cloud Success Architect

Mythics, LLC

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Remote

Full-time

Job Overview & Responsibilities The Cloud Success Architect is a member of our pre-and post-sales Cloud Success team focused on customers in the Federal, Higher Ed, Healthcare and State & Local Public Sector. The Architect s primary responsibility will be providing both pre- and post-sales positioning of cloud solutions to our customers. Cloud solution components will include Oracle Cloud PaaS and IaaS Solutions, including PaaS offerings beyond the database like Data Integration Cloud, Analyti
Posted 2 days ago | Updated 2 days ago

Cloud Architect (.Net Technologies)

CGT Staffing

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Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities ? Design and implement solutions based on Architectural best practices and the AW
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Posted 3 days ago

OCI Cloud DBA / Database Migration Architect

Mythics, LLC

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Remote

Full-time

Job Overview & Responsibilities Mythics is seeking an Oracle Cloud Database Administrator/Database Migration Architect to work in our Cloud Engineering Team providing support for Oracle Database migrations into Oracle Cloud . These solutions are core to our business and delivery activities. This is a fast-paced and complex role where you will have the opportunity to work with different technologies and work on streamlining and automating various repeat tasks for migrating Oracle Database for Ora
Posted 3 days ago

Enterprise Architect with Health Cloud

3i Infotech Inc.

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Remote

Contract, Third Party

POSITION TITLE: Enterprise Architect Location: Remote Duration: 6+ Months Contract REQUIRED QUALIFICATIONS: Knowledge of: Enterprise architecture frameworks, such as TOGAF, Zachman, and FEAF. Business architecture and how it supports business strategy and operations. Technology architecture, including infrastructure, applications, data, and security. Emerging technologies and trends in the industry. Regulatory and compliance requirements in the industry. Ability to: Move easily between big pict
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Posted 3 days ago

Oracle Integration Cloud Architect

Teksoft Systems Inc

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Remote

Contract

Hi Position: Oracle Integration Cloud Architect Location: Fort Lauderdale, FL (Initial Remote, but should be ready to WFO when needed) Duration: 12 Months Job title: Technology Architect | Oracle Cloud | PaaS Integration Minimum years of experience: 10+ Years Having minimum 10 years of total work experience 5 years of relevant experience in Implementing Integration Solutions using Oracle Integration Cloud Service (OIC). Developed integration between SaaS application (Oracle Cloud ERP, Oracle
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Posted 3 days ago