Cloud Contact Center Architect Jobs in Philadephia, PA

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Contact Center Manager

Vanguard

•

Wayne, Pennsylvania, USA

Full-time

As a Workplace Contact Center Engineering Manager, you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys contact center solutions, incorporating AI to enhance customer interactions and operational efficiency. Your role will be pivotal in ensuring the smooth operation of our contact center systems, driving innovation, and enhancing customer and employee experiences. In this role, you will 1. Leadership and Management:Lead, mentor, and manage a
Posted 9 days ago | Updated 1 day ago

Contact Center Architect

Intellisoft Technologies

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Remote

Full-time

Job Title: Senior Contact Center Architect Location: 100% Remote Duration: 12 months+ with possible extension Notes: Experience with five9 (cloud contact center platform)Integrating five9 into their contact center environmentNo cloud specific experience is needed as five9 can integrate with any and haven t decided what they want to use for cloud yetSenior architect experience deep insights into the contact center, leading teams, presenting to stakeholdersFCB is paying five9 directly to implement
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Posted 11 days ago | Updated 3 days ago

Contact Center Manager

Vanguard

•

Wayne, Pennsylvania, USA

Full-time

As a Workplace Contact Center Engineering Manager, you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys contact center solutions, incorporating AI to enhance customer interactions and operational efficiency. Your role will be pivotal in ensuring the smooth operation of our contact center systems, driving innovation, and enhancing customer and employee experiences. In this role, you will 1. Leadership and Management: Lead, mentor, and manage a
Posted 11 days ago | Updated 2 hours ago

Contact Center Architect

Intellisoft Technologies

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Remote

Contract

Contact Center Application 100% Remote 12 Months + Must Have: CRM experience- Can be Salesforce or Microsoft Dynamics CRM or a similar CRMFive9In-depth knowledge of a global operations contact center process and procedures, bringing industry experience and relevant architecture experience to the team Job Description: The role requires the ability to work with the IT, Product, and Business teams, as well as senior executives to support multiple workstream including integrated servicing platform,
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Posted 11 days ago

Contact Center Project Manager

Randstad Digital

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Remote or Cedar Rapids, Iowa, USA

Contract

job summary: We are seeking an experience Program Manager for a contract assignment with potential to role into a full time role. Candidate will be managing a contact center project among others which involves determining project deliverables and timelines, enhancing the project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports to leaders Will be working with team members to resolve issues and adhearance to deadlines. Will be coordin
Posted 11 days ago | Updated 2 hours ago

Presales/Sales Executive - Amazon Contact Center

Technogen, Inc.

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Remote

Full-time

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Presales/Sales Executive - Amazon Contact Center Location: Washing
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Posted 24 days ago | Updated 1 day ago

Principal Consulting Engineer- Contact Center

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Posted 19 days ago | Updated 2 hours ago

Contact Center Engineer

Equal IT Solutions

•

Remote

Third Party, Contract

Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja
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Posted 23 days ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 60+ days ago | Updated 17 days ago

Manager, Presales Prisma Cloud Solutions Architect, Enterprise

PaloAlto Networks

•

Philadelphia, Pennsylvania, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility
Posted 47 days ago | Updated 2 hours ago

Chief Cloud Security Architect (Identity and Access Management)

Vanguard

•

Malvern, Pennsylvania, USA

Full-time

Overview Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. The Chief Cloud Security Architect, IAM will provide the vision, strategic direction, and initiative roadmap for enterprise-wide, transformational,
Posted 32 days ago | Updated 2 hours ago

Cloud Domain Architect

Vanguard

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Malvern, Pennsylvania, USA

Full-time

Vanguard's Institutional Investor Group helps bring investment success to millions of workers who participate in their employer-sponsored retirement plans. From Fortune 500 companies to small businesses, we work to develop the plan types and investment options that best serve each client. This also includes work with endowments and foundations. We believe in a holistic approach, working with employees ("plan participants"), those in charge of implementing the plans ("plan sponsors") and our vast
Posted 32 days ago | Updated 2 hours ago

AWS Cloud Architect

Judge Group, Inc.

•

Exton, Pennsylvania, USA

Full-time

Location: Exton, PA Salary: $129,000.00 USD Annually - $130,000.00 USD Annually Description: Our client is currently seeking a AWS Cloud Architect for a Full Time opporutnity! Job Description We are seeking an experienced AWS Cloud Architect to lead the design, implementation, and management of our cloud infrastructure. The ideal candidate will have extensive experience in cloud architecture and a deep understanding of AWS services. You will work closely with various teams to create scalab
Posted 10 days ago | Updated 2 hours ago

Cloud Domain Architect

Vanguard

•

Malvern, Pennsylvania, USA

Full-time

Vanguard's Institutional Investor Group helps bring investment success to millions of workers who participate in their employer-sponsored retirement plans. From Fortune 500 companies to small businesses, we work to develop the plan types and investment options that best serve each client. This also includes work with endowments and foundations. We believe in a holistic approach, working with employees ("plan participants"), those in charge of implementing the plans ("plan sponsors") and our vast
Posted 44 days ago | Updated 1 day ago

Azure Cloud Architect

Motion Recruitment Partners, LLC

•

Malvern, Pennsylvania, USA

Full-time

A full-time Azure Architect is needed by a bank in the Philadelphia suburbs. Disaster Recovery, IaaS/PaaS, Azure design, Azure Security, Azure SQL, Azure Active Directory/Entra, Azure migrations, and Bicept-powered Terraform scripting are some of the areas you will be helping with. Additionally, you will have direct access to Docker and Infrastructure as Code. A minimum of 6 years working with Azure Architecture is needed. They want someone who can get started right away on any Azure-related ini
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Posted 53 days ago | Updated 1 hour ago

* Cloud Engineer (CICD Architect) *

Kellton

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Philadelphia, Pennsylvania, USA

Contract

Kellton Tech is a full-service software development company, offering end-to-end IT solutions, strategic technology consulting and product development services in Web, SMAC (Social, Mobile, Analytics, Cloud), ERP-BPM, and IoT space Our methodology of inventing infinite possibilities with technology helps us develop best in-class and cost effective solutions for our clients. Currently Kellton Tech is looking for talented resources for one of our listed client. Below are the position details Titl
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Posted 60+ days ago | Updated 2 days ago

Oracle Cloud Financials Solutions Architect

Softnet Consulting Inc.

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Philadelphia, Pennsylvania, USA

Contract, Third Party

Position Details: The Oracle Cloud Financials Solutions Architect is required to :- Perform IT Solutions analysis, gap identification for software solutions, product requirements and enhancements requested. Coordinate cross functional expertise for technology platforms (Oracle R12, Cloud Engineering, Interfaces & Integrations) for successful implementation of business software solutions. Troubleshoot and diagnose complex business problems and recommend solutions. Assist with the delivery of pro
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Posted 60+ days ago | Updated 11 days ago

Guidewire Policy Center Architect

Vertex Computer Systems

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Remote

Full-time

Job Title: Guidewire Policy Center Architect Assignment Length: Contract to Hire Project City and State: Remote Are you a Guidewire Policy Center Architect with extensive Java Development experience. If so, check out this job! Vertex is a US-based tech company with 25 years experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex
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Posted 10 days ago | Updated 9 days ago

Azure Cloud Solution Architect

Bansar Technologies Inc.

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Remote or Austin, Texas, USA

Third Party, Contract

DirectClient: Texas Department of Transportation(TXDOT) Solicitation#SCTASK1244458 Title: Azure Cloud Solution Architect Location: 6230 E Stassney Ln. Austin TX 78744 Duration: 12 months with possible extension Last date for submission: June 19, 2024 (2 PM-CST) Important Note: Working remotely is accepted in accordance with TxDOT s policies. If the resource is in the Austin area, the current requirement is to be in the office a minimum of twice a week. DESCRIPTION OF SERVICES: The Azure Cloud So
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Posted 1 day ago