Cloud Contact Center Architect Jobs in Phoenix, AZ

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Avaya Contact Center Engineer III

Edward Jones

Tempe, Arizona, USA

Full-time

Innovate here. And see your ideas come to life. It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading so

Contact Center Architect

Intellisoft Technologies

Remote

Contract

Contact Center Application 100% Remote 12 Months + Must Have: CRM experience- Can be Salesforce or Microsoft Dynamics CRM or a similar CRMFive9In-depth knowledge of a global operations contact center process and procedures, bringing industry experience and relevant architecture experience to the team Job Description: The role requires the ability to work with the IT, Product, and Business teams, as well as senior executives to support multiple workstream including integrated servicing platform,

Contact Center Architect

Intellisoft Technologies

Remote

Full-time

Job Title: Senior Contact Center Architect Location: 100% Remote Duration: 12 months+ with possible extension Notes: Experience with five9 (cloud contact center platform)Integrating five9 into their contact center environmentNo cloud specific experience is needed as five9 can integrate with any and haven t decided what they want to use for cloud yetSenior architect experience deep insights into the contact center, leading teams, presenting to stakeholdersFCB is paying five9 directly to implement

Contact Center Project Manager

Randstad Digital

Remote or Cedar Rapids, Iowa, USA

Contract

job summary: We are seeking an experience Program Manager for a contract assignment with potential to role into a full time role. Candidate will be managing a contact center project among others which involves determining project deliverables and timelines, enhancing the project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports to leaders Will be working with team members to resolve issues and adhearance to deadlines. Will be coordin

Presales/Sales Executive - Amazon Contact Center

Technogen, Inc.

Remote

Full-time

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Presales/Sales Executive - Amazon Contact Center Location: Washing

Principal Consulting Engineer- Contact Center

CDW

Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr

AWS Cloud Architect

Infosys Technologies Ltd

Phoenix, Arizona, USA

Full-time

Infosys is seeking a AWS - Data on Cloud Technology Architect. Job Type: Full time Job location: Phoenix, AZ(onsite) Required Qualifications: The project location is Phoenix, AZ. Candidate must be located within commuting distance of Phoenix, AZ or be willing to relocate to the area.Bachelor s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 7 years of Infor

Salesforce Commerce Cloud consultant / Lead / Architect

Cloudious LLC

Phoenix, Arizona, USA

Contract, Third Party

Role: Salesforce Functional Consultant Location: Phoenix, AZ Hybrid Contract Skills Salesforce-commerce Cloud - Functional Job Description o With FSC Functional Knowledge responsible for defining and building consensus on the solution scope with stakeholders o Maintain a constant exchange with Client-side subject matter experts (SME) and support the development team as the internal FSC & Banking domain expert o Defining and documenting the features, user stories & acceptance criteria for

Salesforce Financial Service Cloud Architect : Phoenix, AZ (Hybrid)

Sumeru

Phoenix, Arizona, USA

Full-time, Part-time, Third Party, Contract

Job Title: Salesforce FSC Technical Architect Work Location: Phoenix, AZ (Hybrid) Job Description o Accountable for the overall FSC technical solution and its successful implementation with 'configure first' approach. o Responsible for Architecture and high-level solution design o Define development guidelines and test execution plans. o Guide the Scrum Master and Technical Leads on technical dependencies and activity sequencing within the project. o Will also be hands on in delivering t

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is

Contact Center Engineer

Equal IT Solutions

Remote

Third Party, Contract

Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche

Cloud Security Architect

Motion Recruitment Partners, LLC

Phoenix, Arizona, USA

Full-time

A financial institution is looking to bring on a remote, Cloud Security Architect to help build out their security infrastructure and strengthen their security posture. This individual will act as the leader in cloud security and focus on design and architecture of secure, reliable, scalable cloud-based solutions. This will involved collaborating with other teams across the org to architect cloud based controls,.design proof of concepts, and implement reusable security services. Contract Duratio

Guidewire Policy Center Architect

Vertex Computer Systems

Remote

Full-time

Job Title: Guidewire Policy Center Architect Assignment Length: Contract to Hire Project City and State: Remote Are you a Guidewire Policy Center Architect with extensive Java Development experience. If so, check out this job! Vertex is a US-based tech company with 25 years experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex

Azure Cloud Solution Architect

Bansar Technologies Inc.

Remote or Austin, Texas, USA

Third Party, Contract

DirectClient: Texas Department of Transportation(TXDOT) Solicitation#SCTASK1244458 Title: Azure Cloud Solution Architect Location: 6230 E Stassney Ln. Austin TX 78744 Duration: 12 months with possible extension Last date for submission: June 19, 2024 (2 PM-CST) Important Note: Working remotely is accepted in accordance with TxDOT s policies. If the resource is in the Austin area, the current requirement is to be in the office a minimum of twice a week. DESCRIPTION OF SERVICES: The Azure Cloud So

Cloud Architect

CGT Staffing

Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities Design and implement solutions based on Architectural best practices and the AWS

Sr. Azure Cloud Architect - W2 - Remote PST - Only Citizen & (Posted by Tauqeer)

Global Force USA

Remote

Contract

Required Skills LOOKING FOR VERY VERY SENIOR RESOURCES Must Have Technical Stack Experience Creating & Building Azure Cloud Infrastructure Experience with ADO, Azure Dev-Ops Extensive experience with Terraform IAC CI/CD - Heavy pipeline experience to build and maintain the environment Experience In Creating Cloud Architecture from Scratch in an Enterprise Level Environment Azure Cloud Solutions Certifications are strongly PREFERRED Job Description This client is looking for VERY VERY SENIOR RESO

Cloud Architect (.Net Technologies)

CGT Staffing

Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities ? Design and implement solutions based on Architectural best practices and the AW

Cloud Success Architect

Mythics, LLC

Remote

Full-time

Job Overview & Responsibilities The Cloud Success Architect is a member of our pre-and post-sales Cloud Success team focused on customers in the Federal, Higher Ed, Healthcare and State & Local Public Sector. The Architect s primary responsibility will be providing both pre- and post-sales positioning of cloud solutions to our customers. Cloud solution components will include Oracle Cloud PaaS and IaaS Solutions, including PaaS offerings beyond the database like Data Integration Cloud, Analyti