Cloud Contact Center Architect Jobs in San Jose, CA

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Contact Center Architect

Intellisoft Technologies

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Remote

Contract

Contact Center Application 100% Remote 12 Months + Must Have: CRM experience- Can be Salesforce or Microsoft Dynamics CRM or a similar CRMFive9In-depth knowledge of a global operations contact center process and procedures, bringing industry experience and relevant architecture experience to the team Job Description: The role requires the ability to work with the IT, Product, and Business teams, as well as senior executives to support multiple workstream including integrated servicing platform,
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Posted 11 days ago

Contact Center Architect

Intellisoft Technologies

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Remote

Full-time

Job Title: Senior Contact Center Architect Location: 100% Remote Duration: 12 months+ with possible extension Notes: Experience with five9 (cloud contact center platform)Integrating five9 into their contact center environmentNo cloud specific experience is needed as five9 can integrate with any and haven t decided what they want to use for cloud yetSenior architect experience deep insights into the contact center, leading teams, presenting to stakeholdersFCB is paying five9 directly to implement
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Posted 11 days ago | Updated 3 days ago

Contact Center Project Manager

Randstad Digital

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Remote or Cedar Rapids, Iowa, USA

Contract

job summary: We are seeking an experience Program Manager for a contract assignment with potential to role into a full time role. Candidate will be managing a contact center project among others which involves determining project deliverables and timelines, enhancing the project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports to leaders Will be working with team members to resolve issues and adhearance to deadlines. Will be coordin
Posted 11 days ago | Updated 1 hour ago

Presales/Sales Executive - Amazon Contact Center

Technogen, Inc.

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Remote

Full-time

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Presales/Sales Executive - Amazon Contact Center Location: Washing
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Posted 24 days ago | Updated 1 day ago

Principal Consulting Engineer- Contact Center

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Posted 19 days ago | Updated 1 hour ago

Azure Cloud Architect

Apex Systems

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San Jose, California, USA

Full-time

Job#: 2032385 Job Description: Review and Optimize Azure Setup: Conduct a comprehensive review of the current Azure setup and cost usage, identifying underutilized resources and opportunities for cost savings.Establish FinOPS Practices: Develop and implement best practices for Financial Operations (FinOPS) within the Azure environment.Infrastructure as Code (IaC) DevOps Pipeline: Assist in the creation of a DevOps pipeline using Infrastructure as Code principles.Cost-Efficient Architectural Red
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Posted 10 days ago | Updated 5 hours ago

Cloud Security Architect on W2

SolveIT Services Inc

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San Jose, California, USA

Contract

Title: Cloud Security Architect Location: San Jose, CA (Hybrid Role) 3 Days in the office. Duration: Long Term- Can lead to a possible full-time role No. of Openings: 3 USC/H1-B Responsibilities: As a Cloud Security Architect, your responsibilities would include: Designing and implementing cloud security strategies and policies that meet an organization's specific needs.Ensuring the security of cloud-based data and applications against unauthorized access, theft, and other threats.Conducting reg
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Posted 26 days ago | Updated 2 days ago

Cloud Security Architect

SolveIT Services Inc

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San Jose, California, USA

Contract

A bachelor's or master's degree in computer science, information technology, or a related field.At least five years of cloud security experience, focusing on designing and implementing secure cloud computing solutions.A strong understanding of cloud computing technologies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).Knowledge of security frameworks such as ISO 27001, NIST Cybersecurity Framework, and CIS Controls.Familiarity with c
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Posted 26 days ago | Updated 4 days ago

Contact Center Engineer

Equal IT Solutions

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Remote

Third Party, Contract

Required Skills: Bachelor s degree in computer science, Information Technology, or a related field.Minimum of 3-5 years of experience in managing and supporting contact center platforms such as Kore.ai, Genesys, or Five9.Proficient in the use and administration of contact center platforms like Kore.ai, Genesys, and Five9.Strong understanding of VoIP technologies, CRM software, and database management.Experience in programming languages relevant to API integration and automation (e.g., Python, Ja
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Posted 23 days ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 60+ days ago | Updated 17 days ago

IAM Architect - Pingone Cloud

iTech US, Inc.

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Pleasanton, California, USA

Contract, Third Party

Company: iTech US, Inc. Job Title: IAM Architect - Pingone Cloud Location : Pleasanton, CA Job Responsibilities : PingOne, Consumer Identity Access Management expertise, Identity, profile and preference management, consent management, Security architecture, Federated Access Management expertise (SAML/Open Connect/OAuth etc.)Excellent analytical/troubleshooting, Security best practices, Security testing.Build IAM security solution with Ping suite of products.Solution design to setup PingOne Fed
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Posted 4 days ago

Sr. AWS Cloud Infrastructure solution Architect

Manage My Dream, LLC

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Livermore, California, USA

Contract, Third Party

Title: Sr.Job description: Experience deploying Landing Zone in the Top Secret and Secret regions Required skills: Landing Zone Job Responsibilities Design and architect highly available, secure, and scalable cloud foundation services on AWS using industry best practices and AWS Well-Architected Framework principles. Implement and configure AWS Control Tower and Landing Zone Accelerator to establish a multi-account AWS environment with appropriate guardrails, best practices, and centralized mana
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Posted 33 days ago | Updated 12 days ago

Guidewire Policy Center Architect

Vertex Computer Systems

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Remote

Full-time

Job Title: Guidewire Policy Center Architect Assignment Length: Contract to Hire Project City and State: Remote Are you a Guidewire Policy Center Architect with extensive Java Development experience. If so, check out this job! Vertex is a US-based tech company with 25 years experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex
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Posted 10 days ago | Updated 9 days ago

Azure Cloud Solution Architect

Bansar Technologies Inc.

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Remote or Austin, Texas, USA

Third Party, Contract

DirectClient: Texas Department of Transportation(TXDOT) Solicitation#SCTASK1244458 Title: Azure Cloud Solution Architect Location: 6230 E Stassney Ln. Austin TX 78744 Duration: 12 months with possible extension Last date for submission: June 19, 2024 (2 PM-CST) Important Note: Working remotely is accepted in accordance with TxDOT s policies. If the resource is in the Austin area, the current requirement is to be in the office a minimum of twice a week. DESCRIPTION OF SERVICES: The Azure Cloud So
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Posted 1 day ago

Cloud Architect

CGT Staffing

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Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities Design and implement solutions based on Architectural best practices and the AWS
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Posted 3 days ago

Sr. Azure Cloud Architect - W2 - Remote PST - Only Citizen & (Posted by Tauqeer)

Global Force USA

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Remote

Contract

Required Skills LOOKING FOR VERY VERY SENIOR RESOURCES Must Have Technical Stack Experience Creating & Building Azure Cloud Infrastructure Experience with ADO, Azure Dev-Ops Extensive experience with Terraform IAC CI/CD - Heavy pipeline experience to build and maintain the environment Experience In Creating Cloud Architecture from Scratch in an Enterprise Level Environment Azure Cloud Solutions Certifications are strongly PREFERRED Job Description This client is looking for VERY VERY SENIOR RESO
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Posted 3 days ago | Updated 3 days ago

Cloud Success Architect

Mythics, LLC

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Remote

Full-time

Job Overview & Responsibilities The Cloud Success Architect is a member of our pre-and post-sales Cloud Success team focused on customers in the Federal, Higher Ed, Healthcare and State & Local Public Sector. The Architect s primary responsibility will be providing both pre- and post-sales positioning of cloud solutions to our customers. Cloud solution components will include Oracle Cloud PaaS and IaaS Solutions, including PaaS offerings beyond the database like Data Integration Cloud, Analyti
Posted 2 days ago | Updated 2 days ago

Cloud Architect (.Net Technologies)

CGT Staffing

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Remote

Full-time

Job Summary The Platform Architect will lead the design and implementation of architectural solutions, leveraging the AWS Well-Architected Framework to ensure that our healthcare platform remains cutting-edge, compliant, and cost-effective. This role is pivotal in guiding our development teams and integrating technology to meet the evolving needs of the healthcare industry. Essential Duties & Responsibilities ? Design and implement solutions based on Architectural best practices and the AW
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Posted 3 days ago

OCI Cloud DBA / Database Migration Architect

Mythics, LLC

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Remote

Full-time

Job Overview & Responsibilities Mythics is seeking an Oracle Cloud Database Administrator/Database Migration Architect to work in our Cloud Engineering Team providing support for Oracle Database migrations into Oracle Cloud . These solutions are core to our business and delivery activities. This is a fast-paced and complex role where you will have the opportunity to work with different technologies and work on streamlining and automating various repeat tasks for migrating Oracle Database for Ora
Posted 3 days ago