Contact Center Solution Architect Jobs

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Hiring! Contact Center Sr. Solution Architect ay Houston, TX ( On-Site)

PropelSys Technologies LLC.

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Houston, Texas, USA

Full-time, Third Party, Contract

C2C/W2/FTE will work. Houston, TX (On-site) JOB DETAILS JD for Voice Management: Minimum of 9 years of related IP telephony design / implementation experience in the following: Cisco Unified Communications Manager/Call Manager, Cisco Unity/Unity Connection, Cisco Contact Center Express (UCCX), Cisco Unified Communications Manager Express, Video, Voice Gateways / Routers / Switches 2) Minimum of 9 years' experience in Unified Communications and collaboration concepts, products & technologies
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Posted 4 days ago | Updated 20 hours ago

Contact Center Solution Architect

Sky Consulting Inc

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Tualatin, Oregon, USA

Contract

This is a W2 contract, Hourly rate with Medical+ Dental + Vision benefit. No Sponsorship is available now or in the future. (No C2C or 3rd party sales recruiter enquiries) Title: Senior Solutions Architect Location: Tualatin, OR Duration: 6 month contract . HYBRID- Work Hours: 40 hours. Local for now This position has the opportunity for an extension or FTE. Overview: Certification Requirements (Any Preferences): Cisco Certified Solutions Architect, AWS Certified Solutions Architect, Genesy
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Posted 33 days ago | Updated 1 day ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time

Role: Cloud Contact Center Architect Location: Remote Max Rate: $140K FTE Only Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to A
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Posted 31 days ago

Senior Contact Center Voice Solutions Architect

INSPYR Solutions

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Miami, Florida, USA

Full-time

Title: Senior Contact Center Voice Solutions Architect Location: Miami, FL (Hybrid) Duration: Direct Hire Compensation:$100,000-$128,000 Work Requirements: , Holders or Authorized to Work in the U.S. The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service solutions and standards that meet or exceed business performance expectations. The position is responsible for creating detailed solution designs and documentation tha
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Posted 4 days ago | Updated moments ago

Sr Contact Center Architect

Apex Systems

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Doral, Florida, USA

Full-time

Job#: 2031057 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Senior Contact Center Architect Location: Miami, FL Duration : Permanent/Direct-Hire Rate Range : $83k-$128k with bonus potential Job Description: The Senior Contact Center Voice Solutions Architect is a highly knowledge
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Posted 4 days ago | Updated 4 hours ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time, Third Party

Job Role: Cloud Contact Center Architect Location: Remote Job Type: Full-time Only Interview: Webcam Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing s
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Posted 31 days ago

Cloud Contact Center Architect

Nityo Infotech Corporation

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Remote

Full-time, Third Party

Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to Amazon Connect, Five9 or similar contact center.Salesforce Integration: Collabor
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Posted 30 days ago | Updated 1 day ago

Contact Center Solutions Specialist/Engineer - Charlotte, NC

Lorven Technologies, Inc.

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Charlotte, North Carolina, USA

Full-time, Contract, Third Party

Job Title: Contact Center Solutions Specialist/Engineer Location: Charlotte, NC Must have Workforce Management - 2+ years' experience (Must have) Alvaria or Verint Product - 5+ years' experience (Must have) Contact Center solutions for large Enterprise 2+ years' experience (Must have) SQL (Verint) Oracle (Alvaria) Windows Server Administration 5+ years' experience (Must have) Nice to have Cloud integration - 1+ year experience (Nice to have) Agile Kanban methodology - 3+ years' experience (Ni
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Posted 3 days ago | Updated 18 hours ago

Amazon Contact Center, Sales/PreSales Executive

Technogen, Inc.

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Remote

Full-time, Contract

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Job Title: Amazon Contact Center, Sales/PreSales Executive Location
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Posted 9 days ago | Updated 17 hours ago

Contact Center & Customer Experience Strategy and Service Operations Manager with Financial Experience

Vbeyond Corporation

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Georgia, USA

Full-time

Job Title: Contact Center & Customer Experience Strategy and Service Operations Manager with Financial Experience Position location: NYC / Atlanta, GA/ Chicago, IL (Onsite) Type of Hire: Full-Time Permanent Job Description: We are looking for a Customer Experience Strategy and Service Operations Manager who will help drive service operations work initially with a focus on Contact Center Transformation. The ideal candidate must have a passion for customer and employee experience and be able to
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Posted 9 days ago | Updated 2 days ago

Contact Center Workforce Management Specialist with Alvaria or Verint Products

Vbeyond Corporation

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Charlotte, North Carolina, USA

Full-time

Job Title: Contact Center Workforce Management Specialist Job location: Charlotte, NC Experience Required : Alvaria or Verint Products Key Responsibilities: Implement and manage Contact Center ACD Workforce Management Reporting Systems. Provide product support and issue resolution, including prevention planning. Collaborate with cross-functional teams on project and platform implementations. Administer SQL databases, Verint, Oracle, Alvaria systems, and Windows Server. Develop and maintain c
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Posted 9 days ago | Updated 2 days ago

Contact Center Engineer w/ Nice CXone Or Five9

i-Connectresources, Inc.

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Columbus, Ohio, USA

Full-time

Hello All, Looking for strong resource on CCE - Contact Center Engineer with NiceOne Or Five 9 experience Strong UC background preferred.
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Posted 26 days ago | Updated 3 days ago

Project Manager - Contact Center

U.S. Bank

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Milwaukee, Wisconsin, USA

Full-time

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and di
Posted 11 days ago | Updated 3 hours ago

Principal Consulting Engineer- Contact Center

CDW

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Remote

Full-time

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. Job Summary The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer's satisfaction and appr
Posted 4 days ago | Updated moments ago

Senior Operations Contact Center Engineer

TEKsystems c/o Allegis Group

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Camas, Washington, USA

Full-time

Description: It's an exciting time to join; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. We are important to supporting our firm's diverse businesses, and we're excited to continue solidifying that foundation as we add more experienced technologists to our Technology team. The Opportunity:
Posted 1 day ago | Updated 12 hours ago

Senior Operations Contact Center Engineer

TEKsystems c/o Allegis Group

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Plano, Texas, USA

Full-time

Description: It's an exciting time to join the company; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. We are important to supporting our firm's diverse businesses, and we're excited to continue solidifying that foundation as we add more experienced technologists to our Technology team. The
Posted 3 days ago | Updated 11 hours ago

Senior Engineer, AI - Contact Center Technologies

Waste Management National Services, Inc

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Houston, Texas, USA

Full-time

JOB DESCRIPTION As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves near
Posted 11 days ago | Updated 12 hours ago

Contact Center Routing Systems Analyst

Wells Fargo

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Charlotte, North Carolina, USA

Full-time

About this role: Wells Fargo is seeking a Contact Center Routing Systems Analyst to help design, build, and launch the routing platforms for our new Enterprise Level Cloud-Based Contact Center. Learn more about the career areas and lines of business at wellsfargojobs.com . In this capacity the analyst would also support our Existing Contact Center Routing platform as we migrate to Cloud based contact center. In this role, you will: Lead complex initiatives to provide technological solutions with
Posted 18 days ago | Updated 21 hours ago

Contact Center Technician

iSpace, Inc

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Cary, North Carolina, USA

Contract

Title: Contact Center Technician Location: Cary, NC (100% Onsite) Duration: 3-6 Months Contract -To-Hire Rate Range: $20 - $25 per hour on W2 Job Description: The Contact Center Technician will provides customer facing support to the customers for technical needs using web-based suite of tools and resources.Support client websites, and Client web-based services through telephone, e-mail, and chat.Troubleshoot issues and feedback by existing Users and/or development teams.Interact with customers
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Posted 49 days ago | Updated 8 days ago

Digital Support Systems Analyst (Contact Center)

First National Bank

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Pittsburgh, Pennsylvania, USA

Full-time

Primary Office Location: 503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Digital Support Systems Analyst Business Unit: Retail Operations Reports to: Varies by Assignment Position Overview: This position is responsible for supporting Contact Center technology, systems, reporting generation, and agent scheduling in a work force management environment. The incumbent reviews data and analytics to
Posted 38 days ago | Updated moments ago