Customer Support Process Analyst Jobs in Lewisville, TX

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Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

•

Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 1 day ago | Updated 9 hours ago

EDI Support Analyst

Yoh - A Day & Zimmerman Company

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Dallas, Texas, USA

Full-time

Dallas/Fort Worth Area Candidates Only I am working with a client that is looking for an EDI Support Specialist. This position is in Dallas, and it is on site. Contact me so we can discuss this opportunity in detail. Bachelor s Degree in a technical field is a must.Excel experience is a must.Knowledge of SQL and EDI syntax and possess a strong familiarity with other data formats including CSV, XML, JSON.Support business partners and hundreds of locations in the setup, exchange, and tracking of
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Posted 2 days ago | Updated 6 hours ago

Infrastructure technology analyst/ Technical Support

BCforward

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Hurst, Texas, USA

Contract

Infrastructure technology analyst/ Technical Support BCforward is currently seeking a highly motivated Infrastructure technology analyst/ Technical Support in Hurst, TX. Position Title: Infrastructure technology analyst/ Technical Support Location: Hurst, TX Anticipated Start Date: 05/20/2024. Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 Months Contract with Strong Possibility of Ext
Posted 7 days ago | Updated 1 hour ago

Appian Platform Support Analyst

CGI

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Dallas, Texas, USA

Full-time

Appian Platform Support Analyst Position Description CGI has an immediate need for an Appian Platform Support Analyst to join our team in Plano, TX or Reston, VA. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies. This position is based in Plano, TX or Reston, VA, or anyw
Posted 25 days ago | Updated 10 hours ago

Telephony Support Analyst

Apex Systems

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Coppell, Texas, USA

Full-time

Job#: 2026092 Job Description: If interested in the opportunity below please email a copy of your resume to Position: Telephony Support Analyst Location: Pittsburgh, PA 12 Month Contract with Possible Extension Project Details - Configure, Troubleshoot and Deploy telephonesTravel to office adjacent facilities in Pennsylvania for troubleshooting/issue resolutionProvide remote telephony support for ATI facilities outside PennsylvaniaManage service tickets within ServiceNOWSchedule / escort 3rd
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Posted 23 days ago | Updated 9 hours ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 1 day ago

Application Support Analyst - ETL/Ab Initi

Motion Recruitment Partners, LLC

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Irving, Texas, USA

Full-time

Grow your career as an Application Support Analyst - ETL/Ab Initio with an innovative global bank in Irving, TX. Contract role with strong possibility of extension or conversion to full-time employment. Will require working a hybrid schedule 2-3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to sh
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Posted 15 days ago | Updated 5 hours ago

Tier 2/3 Support Analyst / Plano, TX

Motion Recruitment Partners, LLC

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Plano, Texas, USA

Full-time

A premier home builder that has offices throughout Texas is looking to bring on a Tier 2/3 Support Analyst to join their team in their Plano, TX office. They are ideally looking for candidates with 5 years of experience providing tier one through three support, with a main focus on tier two and three support. In this role you'll be responsible for interacting with end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment by respond to calls, emails and
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Posted 56 days ago | Updated 5 hours ago

Adobe Customer Journey Analytics Analyst

Equal IT Solutions

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Remote

Contract, Third Party

Support the strategy and governance roadmaps for development of CJA (Customer Journey Analytics) in the Adobe Experience PlatformLead discovery sessions with journey analytical teams to design Adobe CJA data view configurations, filter and metric definitions, and dashboard requirementsCreate and maintain CJA data view configurations, and filter and metric definitionsSupport enforcement of governance related to maintaining data source quality and AEP component definitions leveraged in CJAProvide
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Posted 8 days ago | Updated 2 days ago

Customer Analyst

V-Soft Consulting Group, Inc

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Remote

Contract

Customer Analyst Primary Location : Buffalo, New York V-Soft Consulting is currently hiring for a Customer Analyst for our premier client Buffalo, New York. Education and Experience Bachelors degree (preferably in quantitative field).Previous experience using SAS, SQL, and Tableau to turn data insights into actionable recommendations for senior management.3 years relevant experience working in marketing data analytics. Preferred Qualifications: ExcelData manipulation and analysisStatistical ana
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Posted 3 days ago | Updated 1 day ago

Customer Support Engineer

Value Consulting

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Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 11 days ago

Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 roles

KORE1

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Irving, Texas, USA

Full-time

THIS JOB IS FULLY ONSITE IN IRVING, TXWE HAVE 2 SR. WORKDAY ANALYST ROLES OPEN. ONE REQUIRES INDEPTH EXPERIENCE WITH ADVANCED COMPENSATION. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 rolesThe primary purpose and function of the Sr. Analyst, People Systems is to design, develop and implement solutions to enhance performance. Lead and assist with config
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Posted 52 days ago | Updated 1 day ago

Murex Developer / Support Analyst

HCL America Inc.

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Westlake, Texas, USA

Full-time

HCLTech is looking for a highly talented and self- motivatedMurexDeveloper / Support Analystto join it in advancing the technological world through innovation and creativity. Job Title:Murex Developer / Support Analyst Job ID: 2356893 Position Type: Full-time Location: Raleigh, NC / Westlake TX (Hybrid Onsite (1 week a month)) Responsibilities: 5+ yrs hands on exp in Murex development & 2+ yrs in L2/L3 SupportKnowledge of Murex architecture , MxML workflowExperience of using industry recognize
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Posted 37 days ago | Updated 29 days ago

Urgent-Business Process Analyst With QA-Columbus, OH-Hybrid

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: AGE - Business Process Analyst With QA (737128) Location: Columbus, OH-Hybrid Duration: long term Contract The Ohio Department of Aging (ODA) seeks an experienced, skilled, and motivated Senior Systems Analyst with systems and business analysis, and quality assurance experience for developing the ODA web applications. Mandatory Require
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Posted 8 hours ago | Updated 8 hours ago

Application Support Analyst - III

Judge Group, Inc.

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Irving, Texas, USA

Full-time

Location: Irving, TX Salary: Negotiable Description: Job Title: Application Support Analyst - Iii Location: Irving, TX Contract Hands on experience on SAP SD/IM/LE module: (2+ years ) specialization on supporting SD/ IM/ LE processes. b. Should have hands on experience on supporting in production environment including, order creating through interfacing systems, Idoc monitoring and error analysis, outputs, query building, table look up, serialization, goods movements, Delivery monitoring an
Posted 60+ days ago | Updated 6 hours ago

Business Process/Risk Analyst

Bayforce

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Remote

Contract

Role Title: Business Process/Risk Analyst Employment Type: Contract Duration: Through EOY with chance of extension Preferred Location: Remote with 3-4 days a month travel possible to NY (EST time zone) Role Description: Looking for a Business Process/Risk Analyst A few years of external or internal audit experience with focus on process controlsLook at the processes- identify the risks, call out areas that don't look correct, loop holes etc..Effective CommunicatorRequirements: - A few years of
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Posted 1 day ago

Business Process Analyst - W2

Siri Infosolutions Inc

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Remote

Contract

Conduct interviews and shadowing sessions to create/update process documentation and guidelines. Develop/update standard operating procedures and workflow diagrams for the various work types across the customer experience team. Identify obstacles, inefficiencies and opportunities for improvement. Store process documentation in a shared repository, with a well throughout organizational system for easy access and updating. Education Requirement: Bachelor's degree in related field or equivalent ex
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Posted 14 hours ago | Updated moments ago

Application Support Administrator - Denton County - Public Safety/Courts

Denton County

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Denton, Texas, USA

Full-time

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Application Support Administrator manages and supports software applications and associated databases, ensuring a strong security posture. This position advises and consults with departments and applicable agencies on using software applications and web services. The Application Support Administrator is required to provide excellent customer service, resolve problems in a timely manner, communica
Posted 25 days ago

Business Transformation Process Analyst - SMIT

CDW

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Remote

Full-time

Description: Service Management, Integration, and Transport (SMIT) is one the largest IT services programs for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. The SMIT contractor provides enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G suppor
Posted 2 days ago | Updated 6 hours ago

Business Process Analyst

Randstad Digital

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Remote or San Francisco, California, USA

Contract

job summary: capabilities, resources, mindsets and behaviors to thrive and be successful even when the business continues to grow 10X. This role falls under the Aircover pillar, where strategic and operational capabilities are cultivated, refined, and disseminated throughout the organization. The overarching goal of this position is to amplify Aircover Scaled Ops' influence and exceptional capabilities for both internal and partner BPOs. You will collect best practices and you will conduct root
Posted 3 days ago | Updated 6 hours ago