Customer Support Process Analyst Jobs in Richardson, TX

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Appian Platform Support Analyst

CGI

Dallas, Texas, USA

Full-time

Appian Platform Support Analyst Position Description CGI has an immediate need for an Appian Platform Support Analyst to join our team in Plano, TX or Reston, VA. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies. This position is based in Plano, TX or Reston, VA, or anyw

Telephony Support Analyst

Apex Systems

Coppell, Texas, USA

Full-time

Job#: 2026092 Job Description: If interested in the opportunity below please email a copy of your resume to Position: Telephony Support Analyst Location: Pittsburgh, PA 12 Month Contract with Possible Extension Project Details - Configure, Troubleshoot and Deploy telephonesTravel to office adjacent facilities in Pennsylvania for troubleshooting/issue resolutionProvide remote telephony support for ATI facilities outside PennsylvaniaManage service tickets within ServiceNOWSchedule / escort 3rd

Application Support Analyst

Collabera LLC

Irving, Texas, USA

Contract

Qualification: 4+ years of experience in application development and/or Application support. 3+ years in Ab Initio and Database related projects. 3+ years with Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, system monitoring tools like App Dynamic.

Adobe Customer Journey Analytics Analyst

Equal IT Solutions

Remote

Third Party, Contract

Support the strategy and governance roadmaps for development of CJA (Customer Journey Analytics) in the Adobe Experience PlatformLead discovery sessions with journey analytical teams to design Adobe CJA data view configurations, filter and metric definitions, and dashboard requirementsCreate and maintain CJA data view configurations, and filter and metric definitionsSupport enforcement of governance related to maintaining data source quality and AEP component definitions leveraged in CJAProvide

Application Support Analyst

TSR Consulting Services, Inc.

Irving, Texas, USA

Contract

Our client, a leading financial services company is hiring an Application Support Analyst on a long-term contract basis. Job ID 79341 Work Location: Irving, TX Summary: The Apps Support Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of h

Application Support Analyst - ETL/Ab Initi

Motion Recruitment Partners, LLC

Irving, Texas, USA

Full-time

Grow your career as an Application Support Analyst - ETL/Ab Initio with an innovative global bank in Irving, TX. Contract role with strong possibility of extension or conversion to full-time employment. Will require working a hybrid schedule 2-3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to sh

Customer Support Engineer

Value Consulting

Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura

Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 roles

KORE1

Irving, Texas, USA

Full-time

THIS JOB IS FULLY ONSITE IN IRVING, TXWE HAVE 2 SR. WORKDAY ANALYST ROLES OPEN. ONE REQUIRES INDEPTH EXPERIENCE WITH ADVANCED COMPENSATION. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 rolesThe primary purpose and function of the Sr. Analyst, People Systems is to design, develop and implement solutions to enhance performance. Lead and assist with config

Customer Support Coordinator -- Remote

C4 Technical Services

Remote or Portland, Oregon, USA

Contract

Customer Support Coordinator Remote The Customer Support Coordinator is responsible for receiving all customer inquiries via the phone, chat, email and/or Internet and for operating a computerized CRM System with a steady volume of customer requests for our Viewpoint Construction Software division. This division provides an enterprise level software solution with integrated accounting, project management, and operations modules for mid-range to large-scale contractors throughout the United State

Murex Developer / Support Analyst

HCL America Inc.

Westlake, Texas, USA

Full-time

HCLTech is looking for a highly talented and self- motivatedMurexDeveloper / Support Analystto join it in advancing the technological world through innovation and creativity. Job Title:Murex Developer / Support Analyst Job ID: 2356893 Position Type: Full-time Location: Raleigh, NC / Westlake TX (Hybrid Onsite (1 week a month)) Responsibilities: 5+ yrs hands on exp in Murex development & 2+ yrs in L2/L3 SupportKnowledge of Murex architecture , MxML workflowExperience of using industry recognize

Application Support Analyst - III

Judge Group, Inc.

Irving, Texas, USA

Full-time

Location: Irving, TX Salary: Negotiable Description: Job Title: Application Support Analyst - Iii Location: Irving, TX Contract Hands on experience on SAP SD/IM/LE module: (2+ years ) specialization on supporting SD/ IM/ LE processes. b. Should have hands on experience on supporting in production environment including, order creating through interfacing systems, Idoc monitoring and error analysis, outputs, query building, table look up, serialization, goods movements, Delivery monitoring an

Business Process Analyst

Arthur Lawrence

Remote

Contract

Arthur Lawrence is looking to hire Business Process Analyst for one of our clients in Georgetown, Guyana. Please find job description below and send us your updated resume, if interested: Must Have: 7 - 9 years of experience as a Business Process Analyst Extensive experience in business process design / modeling Excellent communication skills both verbal / written Willing to work on-site Nice to have: Previous experience with Federal / State projects highly preferred Contact Information: Talent

Process Analyst with a focus on Telecom experience

BizTech Solutions Inc

Remote

Contract

Process Analyst with a focus on Telecom experience, IT Service Management (ITSM), and CMDB (Configuration Management Database) expertise, along with federal knowledge. Process Analyst Job Description: A Process Analyst plays a crucial role in identifying areas where businesses can improve processes and workflows to remain competitive. They collaborate with company managers and stakeholders to identify areas for enhancement and develop strategies to optimize business processes. Here are the key r

Administrative Support Analyst

Gridiron IT Solutions

Remote

Full-time

Gridiron IT is seeking a talented Administrative Support Analyst. Administrative Support Analyst will provide support for execution and modification of all business processes related to TSA s Workforce Development support. Must clear for Public Trust clearance. Take full ownership of ad-hoc projects assigned by TSA Leadership.Assist with program document composition support, editing and illustration functions, and tracking and processing of numerous comments, changes and revisions to written r

Production Support Analyst with ALM and VBA

Symphony Corporation

Remote

Contract

Production Support Analyst Remote 12 Months Client is looking for Production Support Analyst with ALM , Jira, and VBA

Production Support Analyst

CyberOne LLC

Remote

Contract

Production Support Analyst - Senior (Remote): 5+Months Contract 100% Remote Required Clearance: Public Trust *PLEASE NOTE: Resources will work 4X10 hour days rotating, 7 days per week. The shift hours will start at 6PM. Selected resources will be trained for 4 consecutive weeks during daytime, 8AM-4:30PM. Remote/Off-Site workers preferred. * Key Responsibilities: The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all st

Application Support Lead / Application Support Analyst / W2 Only

DVI Technologies, Inc.

Remote

Contract

Job Title: Application Support Lead Position Location: Remote Duration: 9 months POSITION PROFILE: Describe the role and the key responsibilities in order of which they will be doing day 1 and frequently followed by those they will be doing as the project/work progresses (Specialists can use Beeline job description if the manager needs guidance in elaborating): - Solve incidents that come In in a timely manner of quality - Making sure data moves in and out with minimal issues - Particular appli

Application Support Analyst

Kforce Technology Staffing

Remote or Houston, Texas, USA

Third Party, Contract

RESPONSIBILITIES: Kforce's client in Houston, TX is searching for an Application Support Analyst. Key Tasks: * Provide application support and monitor incident tickets * Triage issues with users and coordinate with core support developers for resolution * As an Application Support Analyst, you will manage open tickets with vendors, handle security initiatives, and manage change requests * Lead scrum calls and contribute to minor incident enhancements, patching, and core support tasks * Utilize

Application Support Administrator - Denton County - Public Safety/Courts

Denton County

Denton, Texas, USA

Full-time

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Application Support Administrator manages and supports software applications and associated databases, ensuring a strong security posture. This position advises and consults with departments and applicable agencies on using software applications and web services. The Application Support Administrator is required to provide excellent customer service, resolve problems in a timely manner, communica

Application Developer / Production Support Analyst-AWS

Info Dinamica Inc

Remote

Contract, Third Party

Location: 100% Remote Job Summary: This mid-level position works independently to develop, implement, and maintain complex technology solutions in support of the Nova Well data platform. Review business requirement documents (BRD), user stories and translate into technical specifications.Work from technical specifications to independently develop, modify, and maintain software products Including data ingestion and extract jobs.Analyze and troubleshoot problems and make recommendations for remedi