Customer Support Technician Jobs in Chicago, IL

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Account Manager (Hybrid)

Epsilon

•

Chicago, Illinois, USA

Full-time

Job Description Essential Functions: Ensures that the customer is satisfied with company projects and services. Works closely with client to oversee day-to-day relationship. Provides products and service to customers in such a way to ensure 100% client retention and client reference-ability to aid in the sales effort. Serves as an escalation point for the client to resolve any issues and is the communication channel for internal support teams to handle any concerns with the client. Quantifies an
Posted 6 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Woodridge, Illinois, USA

Full-time

Description We are looking to recruit a detail-oriented Help Desk Analyst in the Wholesale Distribution - Dur Goods industry, based in WOODRIDGE, Illinois, United States. This role offers an exciting opportunity to provide technical support, troubleshoot problems, and assist with various tasks associated with the MIS department. Responsibilities: Provide troubleshooting assistance to employees to resolve technical issues Carry out day-to-day tasks associated with the MIS department Learn and ada
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Posted 5 days ago | Updated 7 hours ago

Cloud Architect

Robert Half

•

Niles, Illinois, USA

Full-time

Description We are looking for a skilled Cloud Architect to join our team. The primary function of this role is to support our infrastructure engineering team, focusing on Azure cloud design, new product development, and maintaining the health of our cloud environments. The ideal candidate will have a background in administering hybrid cloud datacenter environments, including on-premises storage and compute resources. Responsibilities: Utilize experience with cloud concepts such as Infrastructu
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Posted 26 days ago | Updated 7 hours ago

IT Applications Specialist

Robert Half

•

Bensenville, Illinois, USA

Full-time

Description We are seeking a detail-oriented Application Support Engineer to join our team in Philadelphia, PA. In this role, you will provide second and third level technical support to all users of our applications, ensuring the quality and performance of applications within your scope. You will also serve as a Business Systems Analyst and SQL Server Database Administrator, working with other IT departments to improve manual processes with automation and ensure the security of the company's da
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Posted 2 days ago | Updated 7 hours ago

Global Information Security (GIS) Policy Exception Support Specialist

Bank Of America

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Chicago, Illinois, USA

Full-time

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. This position is a Global Information Security (GIS) Policy Exception Support Specialist on the BISO GIS Exception Management team. In this role, you will primarily be responsible for three main functions within the GIS Policy Exception M
Posted 11 days ago | Updated 11 hours ago

Database Performance Engineer - Query Tuning - Postgres - Federal

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 30 days ago | Updated 6 hours ago

Engineering Technician

Pyramid Consulting, Inc.

•

Mount Prospect, Illinois, USA

Contract

Immediate need for a talented Engineering Technician. This is a 12+months contract opportunity with long-term potential and is located in Mt. Prospect, IL(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-27975 Pay Range: $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Testing products in the Reliabil
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Posted 3 days ago

Analytics Developer

Robert Half

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Chicago, Illinois, USA

Full-time

Description We are seeking a Database Developer to be based in Chicago, Illinois. The successful candidate will play a pivotal role in designing and implementing analytical solutions, turning data into actionable knowledge. This role will be instrumental in enhancing our business intelligence capabilities to support various areas of the organization. Responsibilities: Translate business needs into technical specifications, ensuring the development of efficient and effective solutions. Develop,
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Posted 16 days ago | Updated 7 hours ago

Help Desk Analyst II

Robert Half

•

Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,
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Posted 32 days ago | Updated 7 hours ago

EDI Analyst

Robert Half

•

Bolingbrook, Illinois, USA

Full-time

Description We are seeking an EDI Analyst to join our team in the logistics industry, located in Bolingbrook, Illinois. This role is central to our technology operations, where you will ensure seamless data flow between multiple systems and partners using EDIs and APIs. You will play a key role in maintaining our service catalog featuring a large variety of pre-developed integrations into key systems, carriers, and customers. Responsibilities: Collaborate with internal and external stakeholders
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Posted 3 days ago | Updated 7 hours ago

CSI Engineer - Mainframe

CDW

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Chicago, Illinois, USA

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 33 days ago | Updated 7 hours ago

Software Developer

Robert Half

•

Chicago, Illinois, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Ruby on Rails Developer in Chicago, Illinois. This role will focus on maintaining and developing the software platform used to manage the business. You will be responsible for all aspects of development from database architecture to feature building to testing. Responsibilities: Balancing technology choices pragmatically while delivering high-quality work within deadlines Leading architecture and software design discuss
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Posted 8 days ago | Updated 7 hours ago

Customer Service Position (Remote)

Micro Data Systems Inc

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Remote or Holmdel, New Jersey, USA

Part-time

MUST LIVE IN NJ Job Summary: The Account Support Representative assists the customer support team for MDS client, Law School Admission Council (LSAC) by responding to a high-volume of inquiries via phone, chat, and email. This position requires commitment to work on LSAC Test Days, which occurs once a month for two days (Friday & Saturday) Training: MDS' client, LSAC, will host virtual, live training for a small group of new hires each month. This comprehensive training program will span over
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Posted 4 days ago | Updated 4 days ago

Senior Systems Administrator

Robert Half

•

Lockport, Illinois, USA

Contract

Description We are on the hunt for a skilled Systems Administrator, based in Lockport, Illinois. The role involves working in the tech industry, where you will be expected to take on a variety of tasks ranging from configuring and troubleshooting Windows Operating Systems to managing the Microsoft 365/Azure environment. Responsibilities Configuring, deploying, and troubleshooting Windows Server 2012, 2016, and 2019 Standard. Configuring, installing, and troubleshooting Microsoft Active Directory
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Posted 39 days ago | Updated 7 hours ago

Managing Director, Platform Delivery & Operations

Epsilon

•

Chicago, Illinois, USA

Full-time

Job Description Position Overview: The company is seeking an experienced and dynamic professional to fill the position of Managing Director, Platform Delivery and Operations. As the MD of Platform Delivery and Operations, you will provide strategic leadership and operational excellence in the delivery and management of our Marketing Tech and Ad Tech solutions and services to our clients worldwide. As a key member of our leadership team, you will collaborate closely with various stakeholders to
Posted 5 days ago | Updated 10 hours ago

Desktop Support Engineer

Innosoul inc

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Remote

Third Party, Contract

Job ID: NC-739934 Remote/Local Desktop Support Engineer/Service Desk Technician (A+/ITIL/HDI-SCA) with call center, ServiceNow, networking, Nice CX, Windows, voice, mainframe, M365/O365 experience Location: Raleigh, NC (NCDIT)Duration: 11 MonthsPosition: 1(2) Skills:Experience providing excellent customer service skills using ITIL methodology Required 2 YearsExperience working in a call center environment and Service Desk role Required 2 YearsServiceNow experience DesiredHDI Support Center Analy
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Posted 4 days ago

Infrastructure Team Lead

Robert Half

•

Hoffman Estates, Illinois, USA

Full-time

Description We are seeking an Infrastructure Team Lead for our client located in Hoffman Estates, Illinois, United States. As the lead of our infrastructure team, you will oversee various sections including server, network, cloud, and cybersecurity operations. This role will require you to provide technical guidance across different areas of infrastructure projects and tasks, maintain our cloud environment, and mentor the infrastructure team members. Responsibilities: Oversee the different sect
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Posted 4 days ago | Updated 7 hours ago

Program Manager for global computer software company in Redmond, WA.

OSI Engineering, Inc.

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Remote

Contract

This team is looking for a Program Manager to help drive the team's agile processes, product requirements, and customer support. Our agile and independent team is on a mission to revolutionize & democratize data analysis and research insight by transforming complex, time-consuming text reasoning tasks into efficient and trustable processes. Responsibilities: Agile backlog grooming in Azure DevOpsOrganize and lead key agile meetings such as sprint retrospectives, bug triage, and user acceptance t
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Posted 2 days ago

PC Technician

Robert Half

•

Remote or Columbus, Ohio, USA

Contract

Description We are offering a short-term contract employment opportunity for an IT professional in Columbus, Ohio. The role primarily revolves around PC Technician duties within the tech industry. As a PC Technician, you will maintain, troubleshoot, and assist in the configuration of computer systems, primarily focusing on Dell Technologies, EO/IR systems, Microsoft, Networking, Operating System, Active Directory, Computer Hardware, Configuration Management, and Deployments. Responsibilities: Pr
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Posted 18 days ago | Updated 7 hours ago

Associate Knowledge Domain Engineer - Administration

ServiceNow, Inc.

•

Remote or Orlando, Florida, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 4 days ago | Updated 6 hours ago