Customer service Jobs in Connecticut

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ERP NAV BC Support Specialist

KPG 99 Inc.

Connecticut, USA

Third Party

Hi, Please let me know if you are interested in the position below. Role ERP NAV BC Support Specialist Location Remote Duration 6-12 Months Interview Video Description -- ERP Support Specialist Reporting Relationship: Reports to Global ERP Program Manager, Unger Enterprises Primary Purpose of Position The NAV/BC Support Specialist provides support for end users on the company's ERP, NAV/BC, and its associated Jet report writer. Duties and Responsibilities, including but not limited to: Prov

Professional Billing Analyst

Infinite Computer Solutions (ICS)

Remote

Full-time

Role: Application Business Analyst Professional Billing Location: REMOTE Duration: Long-term/Fulltime/Permanent Skill Set Most recruited for: 4 or more Must have Skills: Candidates without these skills will not be considered for the role. 1+ yrs of Epic Community Connect Professional Billing and Claims ExperienceEpic Charge RouterServiceNow Knowledge and ExperienceStrong Customer Service Skills and Customer FocusedAbility to work Independently and MUST be a Self-StarterCertifications REQUIRED E

Business Analyst with Insurance and MDM exp

HAN IT Staffing Inc.

Remote

Third Party, Contract

Collaborate with stakeholders across Underwriting, Claims, Policy, and Customer Service to gather and document business and data requirements Lead workshops and sessions to identify and prioritize master data entities (Customer, Policy, Claims, Broker, Product, etc.) Translate business needs into detailed functional and non-functional requirements for MDM s Customer, Policy, Claims, Broker, Product, olutions Work closely with data architects, developers, and QA teams to support the design and de

Sr. Infor CSI (SyteLine) Developer

GTN Technical Staffing

Remote

Full-time

We are seeking a Senior Infor CloudSuite Industrial (SyteLine) Developer to join our team. This fully remote position offers the opportunity to work on challenging and rewarding ERP projects, developing and customizing solutions for clients. The ideal candidate will have strong expertise in Infor CSI (SyteLine) development, Microsoft .NET technologies, and SQL, along with the ability to work independently while delivering high-quality technical solutions. Key Responsibilities:Analyze client requ

Software Engineer/ .Net (Remote)

CSI Companies

Remote

Contract

Software Engineer/ .Net (Remote) CSI companies is hiring an experienced .Net Engineer who loves to write code and is excited by technical challenges. In this role the .Net Engineer will work in a collaborative team environment to design and build customer facing products! Required Experience: 7+ years of experience in a .Net Development and Engineer role Or 5+ years of experience in a .Net role AND a Master's degree7+ years .Net, angular and SQL experience required 5+ years' experience on the

Genesys Routing and Design Architect

Pull Skill Technologies

Remote

Contract, Third Party

Role: Genesys Routing and Design Architect Location: Remote Requirements 7 to 10 years of experience in Information Technology and Application Support.Experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys

Genesys Routing and Design

VISION INFOTECH INC.

Pennsylvania, USA

Contract, Third Party

Hi, Hope you're doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at Position Genesys Routing and Design Location 100% Remote Duration 6+ Months LinkedIN Client won't be able to sponsor any visa Requirements: 7 years of experience in Information Technology and Application Support. Experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advance

Oracle PL/SQL Developer

BM Associates, Inc.

Remote

Third Party, Contract

Mandatory Qualifications: 1. At least five (5) years of experience supporting the design and development of analytical models, tools, or programs using Oracle tools. 2. At least five (5) years of experience with interpreting requirements and developing complex PL/SQL and SQL. 3. Proven ability to reason logically and creatively and use a variety of analytical and research techniques to solve complex problems; visualize data sets; analyze situations and propose an effective course of action; anal

Enterprise Data Reporting Specialist

Agile Global Solutions, Inc

Remote

Contract

?The California Public Employees Retirement System (CalPERS) Technology Business Management Division (TBMD) needs services from one contractor to provide analytical and programming support to develop, maintain and execute the Enterprise Data Reporting services. The services include maintenance and enhancement of the myCalPERS reporting system, Business Intelligence (BI) system, and other enterprise reporting systems as needed. The consultant will develop reports, framework packages, repository

Genesys Routing and Design Architect

Hecta Data LLC DBA Vilwaa

Remote

Contract

Job Title : Genesys Routing and Design Architect Job Type: Contract Location: Remote Duration: :Long Term Start Date: Immediate About US At Vilwaa (, we are focused towards delivering IT services and solutions in Data Engineering, Cloud Infrastructure solutions , Digital Application Development, (IoT) - Internet of Things. We are seeking an experienced Genesys Routing and Design Architect-Remote with deep expertise in Multi-Cloud Landing Zone to lead and deliver end-to-end enterprise transforma

NICE CXone Architect - REMOTE

SecureKloud Technologies Inc

Remote

Contract

Job Title: NICE CXone ArchitectLocation: Remote USAJob Type: Long-Term ContractJob Summary:We are looking for a highly skilled NICE CXone Architect to lead the design, development, and implementation of cloud-based contact center solutions using NICE CXone. This role involves working closely with stakeholders to deliver scalable, secure, and high-performance solutions tailored to business needs. Key Responsibilities:Architect and design end-to-end solutions using NICE CXone platform. Build and o

Microsoft Dynamics CRM 365 Architect

TekShapers

Texas, USA

Full-time, Part-time, Contract, Third Party

Role: D365 CRM Solution Architect Location: Remote Type: Contract 6+ Months D365 CRM Solution Architect Overall, 14+ years' experience in implementing D365 CRM applications, must have experience of at least 3 end to end CRM implementations as an architect. Extensive knowledge in architecting, designing, implementing, upgrading and integrating business solutions built with Microsoft Dynamics 365 Strong functional understanding of D365 Sales, Customer Service and Field Service modules Strong han

Enterprise Architect (Data Model, Tableau Reporting, ETL architect & Project Management)

Digerati Systems Inc

Remote

Contract

Texas Alcoholic Beverage Commission requires the services of 1 Enterprise Architect 3. Performs highly advanced (senior-level) architectural work. Performs architectural work involving the technical data design of extract, transform and load (ETL) functionality, data modeling and data handling including data preparation and data sourcing for visualization of business data for end-users. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. R

Genesys Contact center engineer (REMOTE)

HL Solutions LLC

Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai

IT Procurement Specialist - Atlanta, GA (REMOTE)

Brandon Consulting

Remote or Atlanta, Georgia, USA

Contract

Job Description This position is responsible for providing customer service focused assistance with the planning, organizing, and coordination of purchasing and procurement of Information Technology related goods/services accomplished by following procurement and purchasing policies and procedures. This includes acquiring resources following best practices, within time constraints, and facilitating communication between the agency and its providers to deliver products and services according to t

Entry Level Business Analyst

Dhalite

Remote

Full-time

Job Title: Entry-Level Business Analyst Location: Remote Employment Type: Full-Time Department: Business Operations / Banking Services Job Overview: We are looking for a detail-oriented and motivated individual to join our team as an Entry-Level Business Analyst in the banking sector. This is a great opportunity for someone who wants to begin a career in banking and business operations. You will help the team understand business needs, improve processes, and support better decision-making no te

Sr. ServiceNow Developer (100% Remote)

Protos IT

Remote

Contract

Job Title: Sr. ServiceNow Developer Location: 100% Remote Duration: 6 + Months Contract to full time hire Candidates with Active Public Trust are Encouraged to apply. Our client is Looking for a ServiceNow Developer to support ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The ServiceNow Developer will collabora

Rempte Position || Infrastructure Engineer (Genesys)

SanKar Inc

Remote

Contract

Position: - Infrastructure Engineer (Genesys)Location: - Bloomfield CT (3 days a week) or RemoteType: - Contract to Hire Job Description Job Responsibilities:Design, deploy, and maintain VoIP and traditional telephony systems (e.g., Cisco, Avaya).Manage and troubleshoot SIP trunks, call routing, and dial plans.Monitor and optimize voice network performance, ensuring minimal latency and packet loss.Configure and support IP phones, softphones, voicemail, and unified messaging systems.Integrate voi

Sr Fullstack Developer - AWS Connect

Daddy Recruiter LLP

Remote

Contract

Job Title: Sr. Full Stack Engineer AWS Connect (Enterprise Applications | Fully Remote) 6 Months Contract to Permanent Hire Key Responsibilities - Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect and supporting services. - Build clean, maintainable code in React (frontend) and Node.js/TypeScript (backend) within a microservices architecture. - Collaborate with enterprise architects, DevOps, and security teams to ensure systems meet high standards o

Business Analyst with CLM

ElevaIT Solutions

Remote

Contract

Location: Remote Across US (Eastern Time Zone)Rate Range: $30-40/hrTitle: Business Systems Analyst Job Description: Top 3 skills Experience supporting Icertis, SaaS and CLM platforms Strong analytical and functional specification documentation skills Ability to collaborate across global teams and manage requirements Position Summary: We are seeking a Business Systems Analyst to join the Enterprise CLM Solutions team, specifically supporting Run State Maintenance initiatives. This remote role re