Customer service Jobs in New Jersey

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Business Analyst(Hybrid)

GSK Solutions Inc.

Trenton, New Jersey, USA

Contract, Third Party

Job Title: Business Analyst (Hybrid) Location: Trenton, NJ Duration: 12 Months+ Pay Rate: $55/hr. on W2 and $60/hr. on C2C / 1099 - all inclusive. Job Description We are looking for a polished, well spoken, experienced BA who can think out of the box. They will need to be creative in their requirement gathering and documentation of new applications and presentation of those requirements. We are also looking for a well spoken BA to assist customers on the service desk who are having issues with

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Business Systems Analyst (Court systems) - $60 1099/ $52 W2 - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Only W2/ 1099 Resumes will be considered Business Systems Analysts play a vital role in implementing new and enhancing existing business systems for the Nevada Trial Courts. Responsibilities include conducting research, documenting requirements, validating solutions, and providing training on technology solutions utilized by the courts. This position offers an exciting opportunity to improve information systems, align IT services with court business objectives, and actively cont

Appeals & Grievance (Claim Medicare) Analyst

Digitive LLC

Remote

Contract

Job Title: Claim Processor Location: 100% Remote Contract: 12+ Months Job Description Responsible for reviewing and resolving provider disputes and communicating resolution to provider in accordance with the standards and requirements established by the Centers for Medicare and Medicaid. Job Responsibilities: Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from providers and related outside agencies to ensure that internal and/or

Service Desk - Level 1 (Great Opportunity)

Neurealm, Inc.

Princeton, New Jersey, USA

Full-time

Shift - 2:00 - 9:00pm - 5 days onsite Key Responsibilities: On-Site Technical Support: Provide hands-on support for hardware and software issues directly at the user s workstation.Diagnose and resolve technical problems related to computers, peripherals, and network connectivity in Windows and Mac operating systems.Escalate complex issues to higher-level IT teams or specialized departments when necessary.Install, configure, and upgrade hardware and software as needed.Good Knowledge of Windows OS

Project Coordinator I

Kforce Technology Staffing

Remote or Seattle, Washington, USA

Contract

RESPONSIBILITIES: Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA. Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a

Geek Squad Agent (Retail Store)

Best Buy

Brick Township, New Jersey, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do Provide positive, timely service to

Geek Squad Agent (Retail Store)

Best Buy

Bridgewater, New Jersey, USA

Full-time

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do Provide positive, timely service to

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

NOW HIRING: SAP SAM (Service and Asset Management) Lead Consultant

Global IT Family

Piscataway, New Jersey, USA

Contract

NOW HIRING: SAP SAM (Service and Asset Management) Lead Consultant Location: Piscataway, NJ Hybrid Rate: $110/hr W2 (All-Inclusive) Experience: 10+ Years Domain: Pharma & Life Sciences Background Mandatory Visa: -EAD, GC-EAD ONLY We are actively seeking an experienced SAP SAM Lead Consultant to support a strategic program in Piscataway, NJ. This is a hybrid role for professionals with deep expertise in SAP Service and Asset Management and a strong background in Pharmaceutical or Life Scien

Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities

Software Engineer

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Job Description Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules using disciplined software development processes in order to fix problems and to communicate changes effectively. About the Role As a Software Engineer, you will: Analyzes customer problems of moderate complexityAssesses scope of impactMitigates customer impact of issues and recommends and executes work aroundsIdentifies options for problem resolution and i

Senior Technical Business Analyst || Remote

Apetan Consulting

New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner

Service and Support Analyst Dining Services & Retail Systems

Info Way Solutions

Remote

Contract

The Service and Support Analyst provides technical and operational support for the Dining Services and Gift Shop retail systems, primarily focusing on the Symphony point-of-sale (POS) platform and the GEMpay Badge Payroll Deduct system. This role ensures seamless day-to-day operations, resolves system issues, and collaborates with business stakeholders to enhance user experience and system performance.Key Responsibilities: Provide frontline support for the Symphony POS system used in Dining Ser

Fire Alarm Technician

Specialized Fire & Security Inc

Riverdale, New Jersey, USA

Full-time

Job DescriptionWe are seeking a motivated and experienced Fire Alarm Technician to join our team. In this role, you will provide technical field support and service to our customers. You will be responsible for troubleshooting and resolving customer issues, conducting on site installations and repairs, as well as on-going training for customer personnel. As your employer, we offer an advancement plan and we will subsidize 82.5% of the cost of your medical benefits. Other benefits are available

SAP CRM Integration Analyst (Emarsys + S/4HANA | Azure DevOps)

Activesoft, Inc.

Remote

Contract

Job Title: SAP CRM Integration Analyst | Emarsys + S/4HANA | Azure DevOpsLocation: Remote Duration: 12+ Months < data-start="472" data-end="499">Project Overview:Join a strategic SAP CRM transformation initiative involving the rollout of SAP Emarsys (Marketing Automation) and SAP Service Cloud v2 (Customer Contact Center), fully integrated with SAP S/4HANA Private Cloud ERP. This is a key role driving the data integration and reporting workstream across customer-facing systems. Responsibilities

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Salesforce Administrator

Smartlink

Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl