Customer support Jobs

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Technical Support Specialist, Customer Service Tools

Netflix, Inc.

•

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need
Posted 55 days ago | Updated 1 hour ago

Customer Service Business Operations Support

Robert Half

•

Allentown, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a detail-oriented individual in the role of Customer Service Business Operations Support in Allentown, Pennsylvania. In this role, you will primarily serve as the contact point for critical business systems and applications that impact the daily operations of our customer service team. You'll work in collaboration with various teams, managing system configuration, optimization, and change management. Responsibilities: E
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Posted 24 days ago | Updated 9 hours ago

Mainframe COBOL, Customer/1, Billing Finance Support

ITECS

•

US

Third Party

Position: Mainframe COBOL, Customer/1, Billing Finance Support Location: 100% Remote "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowledge Maintenance: Deve
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Posted 6 days ago | Updated 5 hours ago

Product Support Engineer (Customer Centric Solutions)

Emerson

•

Austin, Texas, USA

Full-time

JOB DESCRIPTION Provide system level post-delivery support for sophisticated custom systems including handling technical requests from end-users, troubleshooting and resolving unexpected system behaviors and coordinating across engineering teams to resolve technical issues! This role should be able to analyze data and have initiative problem solving skills to find the root cause of issues and effectively raise problems to appropriate engineering team. The system product support engineer will se
Posted 12 days ago | Updated moments ago

Customer Service Business Operations Support

Talent Software Services, Inc

•

Cumberland, Rhode Island, USA

Contract

Customer Service Business Operations SupportJob Summary: Talent Software Services is in search of a Customer Service Business Operations Support for a contract position in Cumberland, RI. The opportunity will be one year with a strong chance for a long-term extension.Position Summary: Reporting to the Sr. Manager of Channel Strategy & Customer Experience, the Business Operations Support Specialist serves as the primary point of contact for our critical business systems and applications affecting
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Posted 27 days ago | Updated moments ago

Customer Service Business Operations Support

PTR Global

•

Cumberland, Rhode Island, USA

Full-time

Role: Business Operations Support (Customer service application) Location: Cumberland, RI (Hybrid) 12 Months contract with possibility of extension Job Description: Reporting to the Senior Manager of Channel Strategy & Customer Experience, the Business Operations Support Specialist serves as the primary point of contact for our critical business systems and applications affecting the day to day operations of the customer service team. This team, in collaboration with Business, Product, IT, an
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Posted 26 days ago | Updated 9 hours ago

Technical Support Specialist

Metasys Technologies

•

Honolulu, Hawaii, USA

Contract

Technical Support Specialist Honolulu HI 96813 12 Months Contract Mon-Fri 8:00 am - 5:00 pm Position Objectives " The Customer Service Representatives are responsible for providing quality telephone support to our customers, both internal and external to Client. Supporting calls from different business offerings within the Hawaii Operations. " They provide remote customer assistance using telephone diagnostics software for technical problems. " They ensure Quality by following Client Call / Syst
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Posted 15 days ago | Updated moments ago

Help Desk Analyst 1

Think Development Systems, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Help Desk Analyst 1 Rate : ALAP Location Conyers, GA 30013 Last Date : 5/8/2025 Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various ven
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Posted 1 day ago

Technical Support Analyst (Medical Devices) - Cust Contract Admin

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented Technical Support Analyst (Medical Devices) - Cust Contract Admin. This is a 12+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-69451 Pay Range: $32 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 7 days ago

Senior Solution Engineer

Onit, Inc.

•

Remote

Full-time

Role: Senior Solution Engineer Location: Remote, USA Position Summary As a Sr. Solution Engineer at Onit, you will play a critical role in providing exceptional technical support to clients utilizing our suite of products. You will be responsible for troubleshooting and resolving complex technical issues as well as performance optimization, ensuring that our clients have a seamless and successful experience with our solutions. This position offers an exciting opportunity to work cross-functional
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Posted 2 days ago | Updated 2 days ago

Desktop Support Engineer

Horizontal Talent

•

Shasta, California, USA

Contract

We are seeking a dedicated and skilled Desktop Support Engineer to join our team in Pleasanton, CA. This role offers an exciting opportunity to provide technical support and ensure client satisfaction in a dynamic environment. Responsibilities Respond promptly to customer support tickets and resolve technical issues efficiently. Diagnose and troubleshoot problems related to RFID technology and associated hardware. Collaborate with senior engineers to escalate and address complex technical challe
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Posted 8 days ago | Updated 1 day ago

Desktop Support Analyst

Tentek, Inc.

•

Beverly Hills, California, USA

Contract

Desktop Support Analyst Duties: Troubleshoot hardware and software issues onsite and remotely, including on-air support.Equipment setups and moves.Computer imaging and configuration.Log, update and follow up on support requests in ticketing system.Ensure support meets the customer requirements as defined in the Service Level Agreements.Assist other groups in Technology with tasks required onsite.Assist with technical projects, including planning, implementing, assisting in the installation and s
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Posted 15 days ago

Technical Support - Helpdesk - Position in Columbia, SC

Trident Solutions

•

Columbia, South Carolina, USA

Contract

EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related work experience. Seeking candidates with at least 1 year of technical call center experience. This position is onsite in Columbia, SC Monday - Friday. Normal daytime hours. No remote work. JOB DESCRIPTION Receive, monitor, and manage all high severity incidents, escalations and requests for the entire
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Posted 22 days ago

PC/LAN Technician

Idealforce LLC

•

Phoenix, Arizona, USA

Contract

IDEALFORCE has a Contract position available immediately for a PC/LAN Technician to join our customer inPhoenix, AZ This is an ONSITE position. Position requires heavy travel, pretty much all time. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL Candidates for this role. Job Description Roles & Responsibilities Must have a current AZ Drivers license with a good dri
Posted 5 days ago | Updated 6 hours ago

IT Helpdesk Analyst

Federal Soft Systems Inc.

•

Conyers, Georgia, USA

Contract

IT Helpdesk AnalystBilingual - Spanish/English20-23 W2 GA DDS Help Desk Analyst 1 (762935)2206 East View Parkway Conyers, GA 30013 This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, s
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Posted 5 hours ago

Desktop Engineerying & Mobility Manager

New Resources Consulting, LLC

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Remote

Full-time

Join our client as a Manager of Desktop Engineering &F Mobility. Lead the design, implementation and support of cutting-edge endpoint technologies across their organization. In this key leadership role, you ll manage Windows and iOS infrastructure using Microsoft MECM, Intune, and Omnissa Workspace ONE to deliver high-performing, secure, and reliable end-user environments. We re seeking a skilled IT leader with at least a few years of experience managing end-user computing and delivering except
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Posted 5 days ago

PC/LAN Technician

Idealforce LLC

•

Phoenix, Arizona, USA

Contract

IDEALFORCE has a Contract position available immediately for a PC/LAN Technician to join our customer inPhoenix, AZ This is an ONSITE position. Position requires heavy travel, pretty much all time. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL Candidates for this role. Job Description: Role & Responsibilities Must have a current AZ Drivers license with a good dri
Posted 6 days ago | Updated 6 hours ago

Field Engineer

ACL Digital

•

Atlanta, Georgia, USA

Full-time

Delta FTE Min-Mid Hourly Salary range - Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. '-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance dat
Posted 39 days ago | Updated 1 hour ago

Associate Product Services & Management Analyst

Northwell Health

•

Melville, New York, USA

Full-time

Job Description Assists in the analysis, verification, tracking and development of implementation plans for system development and implementation of project access. Assists in consultation with departments to provide customer support during and post implementation. Job Responsibility Assists in the analysis, verification, tracking and development of implementation plans for system development and implementation of project access which may include discovery, design, conversion, testing, and/or
Posted 46 days ago | Updated 8 hours ago

Desktop Support - $24 CTC - 100% ONSITE (WI Resident/MUST Relocate to Wisconsin)

Chandra Technologies, Inc.

•

Milwaukee, Wisconsin, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: Onsite or remote? Candidates MUST be a current Wisconsin resident or willing to relocate at the candidate's own expense. This is a 100% onsite position. The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal w
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Posted 7 days ago