Customer support Jobs

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IT Customer Support Technician

TriWest Healthcare Alliance

•

US

Full-time

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!! We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) Job Summary The Application Support Specialist performs technical, administrative, and professional support for TriWest enterprise managed applications, including Medical Management Systems and portal websites using various communication m
Posted 1 day ago | Updated 4 hours ago

Customer Support

DevCare Solutions

•

Trenton, New Jersey, USA

Third Party, Contract

DevCare Solutions is Minority Business Enterprise, certified by NMSDC. DevCare Solutions was founded by highly experienced and a qualified team of Engineers. DevCare Solutions' expert, mature and poised architects employ the premium methodology in seamlessly and simultaneously identifying and cultivating young professional brains, challenging to work with. Responsibilities: Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. Maintain
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Posted 9 hours ago

Customer Support Technician

ConsultNet, LLC

•

Estherville, Iowa, USA

Full-time

Title: Service Desk Analyst Location: Estherville, Iowa Type: Direct Hire Pay: $20-22/hr ($40,000 - $45,00) Hourly position, but it is 40 hours per week and includes benefits Job Description: The Customer Support Technician provides direct support of computers, peripheral equipment, software, and converged educational technology through the Customer Support Services Team (CSS) at Iowa Lakes Community College. This includes all equipment from the network's edge to the end user and a wide range of
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Posted 9 days ago | Updated 7 hours ago

NexACI Customer Support Engineer

TEKsystems c/o Allegis Group

•

Durham, North Carolina, USA

Full-time

Top Skills' Details 1) Experience troubleshooting complex issues with ACI and Nexus 2) Strong Routing/Switching skills: OSPF, BGP, EIGRP 3) Communication/soft skills to effectively assist customers who are technical as well as non-technical Nice to Haves: CCNP certs Kubernetes Linux/Unix Python Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. ECN engineers specialize in one or more core technologies while understanding the foundations of network
Posted 1 day ago | Updated 4 hours ago

NexACI Customer Support Engineer

TEKsystems c/o Allegis Group

•

Durham, North Carolina, USA

Full-time

Top Skills' Details 1) Experience troubleshooting complex issues with ACI and Nexus 2) Strong Routing/Switching skills: OSPF, BGP, EIGRP 3) Communication/soft skills to effectively assist customers who are technical as well as non-technical Nice to Haves: CCNP certs Kubernetes Linux/Unix Python Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. ECN engineers specialize in one or more core technologies while understanding the foundations of network
Posted 1 day ago | Updated 4 hours ago

CUCM/Collab Customer Support Engineer

TEKsystems c/o Allegis Group

•

Durham, North Carolina, USA

Full-time

Top Skills' Details 1) Hands on experience with Call Manager (CUCM): reading/tracing logs, administration, and operations support (break/fix) 2) Hands on experience with SIP and Gateways 3) Communication/soft skills to effectively assist customers who are technical as well as non-technical Nice to Haves: CCNP certs Knowledge of Windows Server operating systems and Active Directory Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers
Posted 1 day ago | Updated 4 hours ago

Customer Support Analyst

SAIC

•

Arlington, Virginia, USA

Full-time

Job ID: 2409312 Location: ARLINGTON, VA, US Date Posted: 2024-07-11 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the D
Posted 14 days ago | Updated 6 hours ago

Customer Support Specialist Imaging

SAIC

•

Quantico, Virginia, USA

Full-time

Job ID: 2408603 Location: QUANTICO, VA, US Date Posted: 2024-07-15 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities fo
Posted 10 days ago | Updated 6 hours ago

Customer Support Coordinator

TriCom Technical Services

•

Kansas City, Missouri, USA

Full-time

Summary Provides superior customer service to external and internal customers by independently responding to and resolving routine service requests received via multiple channels (i.e., workflow system, phone, email, etc..) using a variety of applications, tools, databases, and other resources. Ensures that complex inquiries and issues are escalated to more experienced staff or management as appropriate. Contributes to meeting or exceeding department or unit metrics related to accuracy, timeline
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Posted 25 days ago

AI Customer Success Support Engineer

Kforce Technology Staffing

•

Boston, Massachusetts, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking an AI Customer Success Support Engineer in Boston, MA. Join this innovative AI based software company with a new solution that is revolutionizing data management for healthcare. Summary: We are looking for a client-facing customer success engineer, one eager to build their technical skills in healthcare data management while helping medical providers provide the best care possible. Working closely with the head of Customer Success and Engine
Posted 11 days ago | Updated 1 hour ago

Calibration/Metrology Customer Service Support

Tellus Solutions

•

Colorado Springs, Colorado, USA

Contract

Job Description: ResponsibilitiesResolve fundamental technical questions across a broad technology range, leverage AI tools to increase first contact resolution.Deliver technical and application support on Client's families of data acquisition (DAQ) systems, function generators, digital multimeters (DMM), DC/AC power supplies, electronic loads, frequency counters, source measurement units (SMU), oscilloscopes, application/test automation software, and software licensingEnsure customer interactio
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Posted 8 days ago

Technical Support Customer Lead Engineer

CIENA Corporation

•

Singapore, Singapore

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Your Role As a Technical Support C
Posted 16 days ago | Updated 4 hours ago

Transmission Customer Support

Roberts Communications Network, LLC

•

Las Vegas, Nevada, USA

Full-time

Transmission Customer Support This position reports to the Transmission Operations Manager. Responsibilities Perform bookings for customers needing satellite space segments for occasional use transmissionsInvestigate and resolve satellite reception issues through verbal diagnostics with customer. Create tickets for any equipment failure to facilitate shipping requests, track progress made and close out when issue has been resolved.Perform quality assurance checks on scheduled broadcast events
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Posted 60+ days ago | Updated 14 days ago

Customer Support Supervisor

Prutech Solutions

•

Brooklyn, New York, USA

Contract

Role: Inquiry Supervisor (Customer Support) Location: Brooklyn, NY 11201 Monday to Friday: 8 AM to 5 PM. The Inquiry Supervisor is responsible for managing all functions in the Inquiry unit. This unit serves as a hub and provides information to the public involving all aspects of Transit Adjudication Bureau (TAB) functions. S/he should have some supervisory experience and excellent customer service skills. Responsibilities: Ensure efficient operation of the unit and manage the daily workflow.Han
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Posted 10 days ago

Customer Support Technician

ConsultNet, LLC

•

Estherville, Iowa, USA

Full-time

Title: Service Desk Analyst Location: Estherville, Iowa Type: Direct Hire Pay: $20-22/hr ($40,000 - $45,00) Hourly position, but it is 40 hours per week and includes benefits The Customer Support Technician provides direct support of computers, peripheral equipment, software, and converged educational technology through the Customer Support Services Team (CSS) at Iowa Lakes Community College. This includes all equipment from the network's edge to the end user and a wide range of computer and au
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Posted 10 days ago | Updated 7 hours ago

Head of Customer Support SAAS Start-Up Austin, Texas

TwentyAI

•

Austin, Texas, USA

Full-time

Head of Customer Support SAAS Start-Up Austin, Texas Key Details: FTE, $160,000 - $220,000 per annum (some flex) Key Skills: Customer Support, Client Support, SAAS, Software, Tech Start-Up, 24/7 teams, Global Teams The Company & Role An international SAAS platform provider who has recently undergone substantial investment from one of the country s leading PE firms is looking to dramatically expand their US HQ & hub in Austin. With a highly-developed product and a strong sales team, the company i
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Posted 14 days ago

Tier 2 Customer Support (Help Desk) Analyst- Secret Clearance

Enterprise Horizon Consulting Group

•

Yorktown, Virginia, USA

Contract

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migr
Posted 25 days ago | Updated 12 days ago

Customer Support Manager

Value Consulting

•

Remote

Full-time

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment
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Posted 60+ days ago | Updated 25 days ago

Customer Support Specialist

Synergis

•

Marietta, Georgia, USA

Full-time

Customer Support Specialist Marietta, GA Onsite Synergis client, a leader delivering IoT solutions for multi-tenant / multi-family housing, has engaged us in a search to add a Customer Support Specialist to their growing team! The Customer Support Specialist will have exemplary networking knowledge for troubleshooting purposes and a driven, polished approach to customer service. The selected candidates will have: Strong Customer Service skillsPhone Support of controller based WIFI solutionsCle
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Posted 32 days ago | Updated 15 days ago

Customer support executive

Yakshna Solutions, Inc.

•

Herndon, Virginia, USA

Full-time

Position Title: Customer Support/Help desk Job id: 20220104 Location: Herndon, VA Yakshna Solutions, Inc., (YSI)is a woman-owned small business enterprise, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality and cost-effective IT business solutions and services. Our benefits are very competitive tha
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Posted 60+ days ago | Updated 12 hours ago