Entry Level Service Desk Analyst Jobs in Chicago, IL

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IT Service Desk Analyst

NTT DATA

Lemont, Illinois, USA

Full-time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Service Desk Analyst]] to join our team in [[Lemont]], [[IL]], [[USA]]. Job Responsibilities Include Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. Support will requi

IT Service Desk Analyst

NTT DATA

Lemont, Illinois, USA

Full-time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Service Desk Analyst]] to join our team in [[Lemont]], [[IL]], [[USA]]. Job Responsibilities Include Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. Support will requi

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Technician

LaSalle Network

Elk Grove Village, Illinois, USA

Full-time

Our client, a leading provider of comprehensive security solutions, is currently seeking a Service Desk Technician to join their team in the northwestern suburbs of Chicago. This organization is looking to expand its team and needs someone who has worked in the security industry. Service Desk Technician Responsibilities: Conduct site surveys and assessments to determine the security requirements of commercial and residential properties Install, configure and test security systems, including alar

Service Desk Support Analyst ** Remote for California residents **

Amerit Consulting

Remote

Contract

Overview: Our client, a mutual benefit corporation and health plan provider, seeks an accomplished Service Desk Support Analyst. Candidate must be authorized to work in USA without requiring sponsorship Location: 4205 Town Center Boulevard, El Dorado Hills, CA 95762 (remote acceptable) Duration: 12 months contract w/ possibility of extension Note: Not looking for Desktop Support professionals. Helpdesk / Service Desk candidates only. Description: The IT Service Desk will deliver Customer E

Junior Business PROCESS Analyst to analyze and map out business processes (Visio) and write procedures for process improvement.

Si Systems

Chicago, Illinois, USA

Contract

Take charge Junior to Intermediate Business Process Analyst to analyze and map out business processes (Visio) and write procedures for process improvement for an international bank. Contract: 6mon Conversion and extension are possible Hybrid: 2 days Location: 320 S Canal St Responsibilities: Analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.Design business processes (To-be) an

Deskside Support/jr. Network Analyst

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This position is responsible for daily administration of Active Directory, Office 365, Windows server, Windows 10 desktops/Laptops, and User support for level 2 escalations. Assisting in maintaining Cisco switches/routers, VMware virtualization and day to day operation of LAN and WAN. This will be supporting the local headquarters as well as properties throughout the United States. Candidate must be comfortable creating & building images, managing the traffic of walk-ups daily for s

Deskside Support/Jr. Network Analyst

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description: This client downtown is looking for a strong Level 2 Desktop Support technician who can work independently in a small IT dpt. This person needs to be proficient with supporting Windows 7/8/10, Office 2016, virtual desktops (VMware & Citrix), experienced with an MDM tool, and imaging along with exposure to scripting as well. Position Purpose: Participate as part of the Support team charged with supporting the Desktop environment. Provide exemplary support to all internal corporate us

Service Desk Manager

Top Prospect Group

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

Service Desk Technician - Bilingual Portuguese/English

Logicalis

Remote

Full-time

Job Description *THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint,

Manager, IT Service Desk Technologies

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi

Service Desk Level 1

Kforce Technology Staffing

Remote or Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Level 1 in Orlando, FL to join them on a temporary contract basis for 5 months. The selected candidate will commence their duties on May 6th, working remotely from Monday to Friday, 9 am to 6 pm. We require someone who can seamlessly integrate into our team and provide exemplary service to our clients. Details: * Start Date: May 6th * Work Schedule: Monday to Friday, 9 am to 6 pm (100% remote) REQUIREMENTS: We are specificall

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thro

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Sr. Analyst, Service Analytics

Rivian

Remote or US

Full-time

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it

Junior - MId Level Security Analyst

Kforce Technology Staffing

Remote or Holyoke, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Junior - Mid Level Security Analyst in Holyoke, MA. Primary Responsibilities: Reviewing and promoting changes in a file integrity monitor; This will involve: * Following up with teams that are responsible for providing business justifications for changes * Ensuring the Business Reason makes sense for why the file(s) changed * Promoting the changes with the Business Reasons received * Escalating in cases where a change is unknown or a busin

Junior Security Analyst

Kforce Technology Staffing

Remote or Chantilly, Virginia, USA

Full-time

RESPONSIBILITIES: Kforce has a client in Chantilly, VA that is seeking a Junior Security Analyst. Summary: The Junior Security Analyst will monitor and analyze security events and alerts reported by the TSA SIEM on a 24x7x365 basis to identify and investigate suspicious or malicious activity, or other cyber events which violate TSA policy. The Analyst will be responsible for analyzing logs and events from any other device types which may send logs or events to the TSA SOC in the future. Non-tra

Junior Business Analyst & Data Analyst

Ellianse LLC

Remote or Cleveland, Ohio, USA

Full-time

Job Description : Business Analyst has the primary responsibility to elicit, analyse, validate, specify, verify and manage the business requirements needs of the project. He/she will also participate in the testing, implementation and support phases of the project. Position: Junior Business Analyst Location: Cleveland, OH Full Time Roles and Responsibilities : Analyse business models and projects to determine loopholes and areas that need development and upgrade Collaborate with various teams a