Escalation management Jobs

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Advanced Support Engineer

Fortinet

Plano, Texas, USA

Full-time

Job Description Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Advanced Support Engineer to contribute to the success of our rapidly growing business. You would act as an Advanced Support Engineer for Plano TAC Team to provide exceptional custom

Product Implementation Project Manager

Softworld, Inc.

Waltham, Massachusetts, USA

Contract

Job Title: Product Implementation Project Manager Job Location: Waltham MA 02451 (Remote) Onsite Requirements: Implementation Project Manager 3 + years' experience Client facing experience Banking/financial services / any AML or Cash Transaction a plus Job Description: Project Meetings: Schedule and lead regular meetings with internal project team and clients to discuss project progress, address concerns, and ensure alignment with project goals and on time delivery. Progress Reporting: Pre

Service Desk I

Apex Systems

Pensacola, Florida, USA

Full-time

Job#: 2070499 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk I

Apex Systems

Winchester, Virginia, USA

Full-time

Job#: 2070496 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk I

Apex Systems

Vienna, Virginia, USA

Full-time

Job#: 2070498 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Encryption Engineer

Imagine Staffing Technology

Wilmington, Delaware, USA

Contract

Technical Engineer Location: Wilmington, DE / Buffalo, NY Hire Type: Contingent Pay Range: $50.00 $82.00/hour Work Model: Hybrid No C2C or sponsorship Positional Overview Are you a detail-oriented Technical Encryption Engineer looking to make an impact in the banking industry? Join our client s dynamic team, where you'll play a key role in designing, implementing, and securing cutting-edge financial systems. This is your chance to work with innovative technologies, collaborate with talented pro

Senior Cybersecurity Engineer - DLP/Insider Threat

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub. Overview: Responsible for designing and implementing medium-scale security systems and solutions to develop or enhance new or existing security solutions, solving moderate to complex problems or enhancements across Insider Threat and Data Loss Prevention. Completes day-to-day support activities and special pro

Applications Support Techical Lead Analyst

Citi

Remote or Irving, Texas, USA

Full-time

Citibank, N.A. seeks an Applications Support Technical Lead Analyst for its Irving, Texas location. Duties: Lead level 2 team to provide critical IT support for suite of applications under Treasury & Trade solutions business wing to ensure production stability and proper functionality. Technical oversight across systems and applications, leveraging skills across multiple apps support areas, and provide guidance on feedback reviews with development managers to ensure outstanding issues are track

Enterprise Data Analyst Senior

M&T BANK CORPORATION

Remote or Wilmington, Delaware, USA

Full-time

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration. Sponsorship is NOT available for this position. OVERVIEW: Specializes in working with large and complex data sets to evaluate, recommend, and support the implementation of business strategies. Identifies and compiles data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes

Infrastructure Engineer II - Network

Sutter Health

Remote or Sacramento, California, USA

Full-time

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: This is a swing shift position This is a hybrid role with the successful candidate working on-site in Sacramento when required. The Infrastructure Engineer II is responsible for troubleshooting and monitoring enterprise-level data center, campus, WAN, and wireless networks. This role requires experience in a multi-platform environment, including Cisco, Palo Alt

Senior PAM Systems Analyst

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub. Overview: Responsible for facilitating moderately complex to complex projects from proposal through post implementation.. Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them. Serves as project lead to

Senior Technical Support Specialist

Fortinet

Atlanta, Georgia, USA

Full-time

Job Description Fortinet a cybersecurity pioneer with over two decades of excellence. Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet recently announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with

API Gateway Engineer - API, Java, Spring Boot

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Overview: Are you ready to be at the forefront of banking technology? Join M&T Bank as a key member of our development team to enable bank-wide capabilities and securely host APIs. As a pivotal team member, you will help define the direction of our API ecosystem, ensuring both security and alignment with

CMBD Automation Technical Engineer

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

This role offers a hybrid work schedule; offering the flexibility to work from home two days a week, while providing the opportunity for in-person collaboration. At M&T Tech, we're a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We're not your stereotypical suit and tie bankers: we're an innovative team of leading tech experts, pushing boundaries, and taking risks. We're building an agile team of the most skilled and creative workers to

Data Scientist Lead

M&T BANK CORPORATION

Remote

Full-time

OVERVIEW: Manages and builds systems of models to analyze diverse big data sources to generate insights and solutions for business partners and product enhancement. Manages and participates in developing, testing and validating models that drive business value. Assists with identifying and interpreting insights from data. Direct leadership of assigned data science team. POSITION RESPONSIBILITIES: Manage and participate in working with large data sets to solve unstructured problems using differe

Strategy Analyst

Apex Systems

The Bronx, New York, USA

Full-time

Job#: 2071950 Job Description: Strategy Analyst Responsibilities include: Strong Administrative & Project Management Skills Proficiency in project management frameworks (Agile) Ability to manage multiple projects, deadlines, and stakeholders Expertise in using project management tools (Jira, ServiceNow) Proficient in using Microsoft PowerPoint presentations for leadership level audiences Create and manage status reporting Assist management with coordination of performance reviews Manage calend

Level 2 Support

London Stock Exchange Group

St. Louis, Missouri, USA

Full-time

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stab

Level 2 Support Engineer

London Stock Exchange Group

St. Louis, Missouri, USA

Full-time

What We Do LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It's how we've contributed to supporting the fin

Wealth Management-Software Development Engineer-Associate-Richardson

Goldman Sachs & Co.

Richardson, Texas, USA

Full-time

Job Description Associate, Sr Software Development Engineer (SDE) Asset & Wealth Management Across Asset & Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments

Enterprise Digital Data Records Retention Specialist Lead

M&T BANK CORPORATION

Remote or Wilmington, Delaware, USA

Full-time

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration. This position is available in Buffalo, NY, Wilmington, DE or Bridgeport CT Join our team at a leading bank as a Digital Data Records Retention Specialist Lead. As a pivotal member of our team, the Digital Data Records Retention Lead Specialist will play a crucial role in, implementing, maintaining and evolving our digital data records