Genesys Cloud Technology Architect Jobs in Boston, MA

Refine Results
1 - 20 of 1,784 Jobs

Telecom Administrator (Genesys Cloud)

Proactive Staffing

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u

Solution Architect - Corporate Technology Investment Management Technology Team

MassMutual

Boston, Massachusetts, USA

Full-time

The Opportunity Join our dynamic team as an experienced Solution Architect on our Corporate Technology Investment Management Technology Team, where you'll play a pivotal role in driving the execution of our technology strategy. As a key member of the team, you will lead the design and implementation of advanced technology solutions within our IM Technology domain, with a deep specialization in Portfolio Management, Derivatives, Credit & Market Risk functions. This role is critical in shaping th

Cloud SME/Cloud Application Architect (Multiple Openings)

Tria Federal

Lexington, Massachusetts, USA

Full-time

At Tria Federal, we are a premier middle-market technology and services provider, delivering mission-critical digital transformation solutions to federal health and public safety agencies. With a future-forward vision and a mission rooted in service, Tria Federal bridges capability gaps to transform the business of government. In November 2024, Tria Federal acquired Softrams, creating a federal health powerhouse. This strategic acquisition expanded Tria Federal's capabilities across five integra

Distinguished Engineer Architect, DevOps and Emerging Technology Strategy

Dell Technologies

Hopkinton, Massachusetts, USA

Full-time

Distinguished Engineer / Architect, DevOps & Emerging Technology Strategy Join us to do the best work of your career and make a profound social impact as a Distinguished Engineer / Architect, Enterprise Lab Services & Operations Architect on our DevOps Team in Hopkinton, MA. Position Overview: We are seeking a visionary and hands-on Distinguished Engineer / Architect to lead our DevOps strategy and architecture, while actively shaping our external industry presence and future technology roadm

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

Cloud Solution Architect, VP

State Street Corporation

Burlington, Massachusetts, USA

Full-time

Cloud Solutions Architect - VP Who we are looking for We are looking for a seasoned and forward-thinking Cloud Solutions Architect, a strategic thinker with deep technical expertise and a passion for architecting cloud-native enterprise systems. Someone who thrives in fast-paced, collaborative environments and takes pride in delivering high-quality, scalable solutions. The ideal candidate will bring experience designing secure, scalable enterprise systems in cloud environments, particularly foc

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the

Customer Project Manager

GDH

Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr

Platform Architect - Hybrid Cloud/AWS/GenAI

Takeda pharmaceutical

Remote or Cambridge, Massachusetts, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description OBJECTIVES/PURPOSE As a Cloud Platform Architect working on the Foundational Technology Platform, you will: Be recognized within IT a

Cloud Architect

eBay Inc.

Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi

SAP Business and Technology Architect

Cogent IBS, Inc

Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s

Oracle Subscription Management Cloud (SMC) Functional - Solution Architect

SolutionIT, Inc.

US

Full-time, Third Party, Contract

Solution IT Inc. is looking for a Oracle Subscription Management Cloud (SMC) Functional - Solution Architect for one of its clients in Remote Job Title: Oracle Subscription Management Cloud (SMC) Functional - Solution Architect Required Skills Serve as a Solution Architect/Senior Application Engineer and collaborate with business stakeholders, Product Managers , Product Engineers and Enterprise Architects to model, design, and develop solutions for enabling usage-based subscriptions. Experien

Multi Cloud Architect

3Core Systems, Inc

Remote or Miami, Florida, USA

Contract

Hi, This is Sai Kumar from 3Core Systems, Please take a look to review the included job description we have with our client. If you are comfortable with the position and interested Please send me your updated profile along with the below information Title: Multi Cloud Architect Location: REMOTE IS POSISBLE, BUT IF SOMEONE CAN WORK HYBRID ONSITE IN CORAL GABLES, ( MIAMI), FLORIDA THAT I S A BIG PLUS (1-2 DAYS) Lead the development and enforcement of cloud reference architecture standards across A

Cloud Infrastructure Developer/Architect - 6 Months contract to hire

Indus Valley

Remote

Contract

Visa: No third party candidates considered for this position Title: Cloud Infrastructure Developer/ArchitectLocation: 100% remote (EST or CST Hours)Duration: 6 Months Contract to HireInterviews: MS Teams Note: ** We are looking for people who are writing code. Hands on the keyboard. Not using code that someone else wrote. Interview:2 rounds of interviews plus a Technical Lab scenario1st interview: 1 hour meet and greet. May be less than an hourCandidate is emailed a technical lab to be complete

Cloud Solutions Architect - BlueDolphin

VDart, Inc.

Remote

Third Party, Contract

Job: Cloud Solutions Architect - BlueDolphin Location: Remote - USA Duration/Term: Long Term Contract Roll Overview: Responsible for designing cloud infrastructure solutions that align with business objectives, ensuring scalability, reliability, security, and cost-effectiveness.Design technical solutions that align with enterprise architecture standards using BlueDolphin s visualization capabilities.Create architectural blueprints and solution designs within BlueDolphin s collaborative environm

Cloud Contact Center Architect

Integrated Technology Strategies, Inc.

Remote

Contract, Third Party

Title: Voice/Phone and Cloud Contact Center Technology Architect Location: Remote. Candidate is required to be onsite for one week each month. Candidates must work EST time. Duration: 12+ Months Description of Duties Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of

Cleared DevOps Cloud Computing Engineer Architect

SAIC

Remote

Full-time

Job ID: 2507849 Location: REMOTE WORK, TX, US Date Posted: 2025-07-23 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a highly motivated DevOps Cloud Computing Engineer Architect with an active Secret clearance to join our Cloud One team Government A1 Enclave by Cloud On