Genesys Cloud Technology Architect Jobs in Charlotte, NC

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Telecom Administrator (Genesys Cloud)

Proactive Staffing

•

Remote or Cherry Hill Township, New Jersey, USA

Contract

Telecom Administrator: Responsible for providing day-to-day support for the organization's telecommunication systems, with a focus on Microsoft Teams Phone System and Genesys Cloud. This role serves as the first point of contact for telecom-related incidents and service requests, ensuring timely resolution or escalation as needed. The Telecom Administrator works closely with managed service providers (MSPs) and internal IT teams to troubleshoot issues, manage system configurations, and support u
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Posted 1 day ago

Principal Enterprise Architect - Technology - Operational Data (e.g. Relational, NoSQL, Cloud, Vector)

Truist

•

Charlotte, North Carolina, USA

Full-time

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce
Posted 60+ days ago | Updated 3 hours ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

•

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 19 days ago | Updated 9 hours ago

Cloud Cybersecurity Solution Principal Architect

Truist

•

Charlotte, North Carolina, USA

Full-time

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce
Posted 53 days ago | Updated 3 hours ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 13 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 13 days ago

AWS Developer with Lambda, Node.js, DynamoDB, Genesys Cloud

SidRam Technologies

•

Remote

Contract

Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the
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Posted 9 days ago

Customer Project Manager

GDH

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Remote

Third Party, Contract

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 13 days ago | Updated 8 days ago

Genesys Developer at Charlotte, NC / Plano, TX /Atlanta, GA || Onsite from day 1st || Full Time

VeridianTech

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Charlotte, North Carolina, USA

Full-time

Genesys Developer Charlotte, NC / Plano, TX /Atlanta, GA Onsite from day 1st Full Time Overview: Skill: Genesys Developer 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experie
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Posted 28 days ago | Updated 1 hour ago

Cloud Architect

eBay Inc.

•

Georgia, USA

Full-time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur
Posted 46 days ago | Updated 3 hours ago

Oracle Cloud Infrastructure Technology Leader

RTX Corporation

•

Remote or Connecticut, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whi
Posted 29 days ago | Updated 2 hours ago

SAP Business and Technology Architect

Cogent IBS, Inc

•

Remote

Full-time

Required Skills & Qualifications: Bachelor s or Master s degree in Computer Science, Information Systems, or related field. 12+ years of experience in SAP, including 3+ years in an architecture or leadership role. Strong experience with SAP S/4HANA (Public, Private Clouds), SAP Business Technology Platform (BTP), and integration tools (e.g., PI/PO, CPI). Familiarity with SAP Fiori, ABAP, and extensibility options in cloud/hybrid models. Proven ability to drive business transformation using SAP s
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Posted 35 days ago | Updated 1 day ago

Salesforce Revenue Cloud CPQ Technical Architect

ClifyX

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Remote

Full-time

Required Qualifications: A proven Senior Salesforce CPQ / Revenue Cloud product expert with 13+ years of design/ architect experience and at least 5 full life cycle SalesForce.com implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud, Service Cloud, marketing Cloud plus mandatory experience in Salesforce CPQ / Revenue Cloud At least 3 project implementations with Salesforce CPQ / Revenue Cloud that exploit the full capabilities (discover, design, impl
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Posted 7 hours ago

Oracle Subscription Management Cloud (SMC) Functional - Solution Architect

SolutionIT, Inc.

•

US

Full-time, Third Party, Contract

Solution IT Inc. is looking for a Oracle Subscription Management Cloud (SMC) Functional - Solution Architect for one of its clients in Remote Job Title: Oracle Subscription Management Cloud (SMC) Functional - Solution Architect Required Skills Serve as a Solution Architect/Senior Application Engineer and collaborate with business stakeholders, Product Managers , Product Engineers and Enterprise Architects to model, design, and develop solutions for enabling usage-based subscriptions. Experien
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Posted 7 days ago | Updated 2 hours ago

Multi Cloud Architect

3Core Systems, Inc

•

Remote or Miami, Florida, USA

Contract

Hi, This is Sai Kumar from 3Core Systems, Please take a look to review the included job description we have with our client. If you are comfortable with the position and interested Please send me your updated profile along with the below information Title: Multi Cloud Architect Location: REMOTE IS POSISBLE, BUT IF SOMEONE CAN WORK HYBRID ONSITE IN CORAL GABLES, ( MIAMI), FLORIDA THAT I S A BIG PLUS (1-2 DAYS) Lead the development and enforcement of cloud reference architecture standards across A
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Posted 2 days ago

Genesys Developer

TECH-NET, INC

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Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 28 days ago

Cleared DevOps Cloud Computing Engineer Architect

SAIC

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Remote

Full-time

Job ID: 2507849 Location: REMOTE WORK, TX, US Date Posted: 2025-07-23 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a highly motivated DevOps Cloud Computing Engineer Architect with an active Secret clearance to join our Cloud One team Government A1 Enclave by Cloud On
Posted 6 days ago | Updated moments ago

Cloud-based Infrastructure Architect

Business Software, Inc.

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Remote

Full-time

The seasoned Cloud-based Infrastructure Architect professional with demonstrated experience in architecting cloud solutions for complex enterprise applications. The Infrastructure Architect will also partner with business leaders to deliver services that support company objectives and that are consistent with BSI s Core Values. The environment is fast-paced, fluid, and requires high adaptability to be successful. Qualifications: BS in computer science or equivalent10+ years software or infrastru
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Posted 34 days ago | Updated 13 days ago

Business Intelligence (BI) Developer - Genesys

JSR Tech Consulting

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Remote

Contract

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller
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Posted 9 days ago | Updated moments ago

Cloud Security Architect Engineer, SVP

Citi

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Remote or Irving, Texas, USA

Full-time

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemica
Posted 32 days ago | Updated 3 hours ago