Genesys Composer with IVR Jobs in Austin, TX

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Genesys Test Engineer

Calsoft Labs

•

Austin, Texas, USA

Contract

We have W2 Contract Position as a Genesys Test Engineer role with one of our direct client in Austin, TX, San Jose, CA and Salt Lake City, UT Title: Genesys Test Engineer Location: Austin, TX, San Jose, CA and Salt Lake City, UT (Onsite) Job Description: Need 5+ years of exp.Genesys Cloud Testing experience RequiredIVR Testing, Genesys Testing experience RequiredPrefer to have experience in Genesys cloud testing.Working experience validating various Contact Center components related to voice,
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Posted 4 days ago | Updated 4 hours ago

Genesys Routing Solution

TechIntelli Solutions Inc

•

Austin, Texas, USA

Full-time

Position: Genesys Routing Solution Location: Austin, TX (Day 1 Onsite) (Hybrid) Duration: Fulltime Job Description: Required skills: Genesys 8.x,Genesys, python, Cloud (IaaS) As a Consultant for Genesys Routing Solution, you will be responsible for providing expertise in designing, implementing, and optimizing routing solutions using Genesys software. Your primary focus will be on understanding client requirements, configuring routing strategies, and ensuring efficient call handling across vario
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Posted 17 days ago | Updated 3 days ago

Composer Routing/Platform Developer

ApTask

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Austin, Texas, USA

Contract

Position Title: Composer Routing/Platform Developer Job Location: Austin, TX (Onsite) Job Type: FTE or Contract (Only W2) JOB DESCRIPTION: Need a Composer Routing/Platform Developer having good analytical and development skillset with flexibility to learn and adopt.A Genesys Core and Voice engineer is responsible for the design, implementation, and maintenance of Genesys customer engagement solutions. Responsibilities: Design and configuration of Genesys Core and Voice components, including IVR
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Posted 25 days ago

Genesys Developer-Onsite to start then Remote

Siaraa Technologies

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Remote or Austin, Texas, USA

Third Party, Contract

Location- Austin, TX -Onsite to start then Remote JD: Should have 10+ years of experience in Design, develop and deploy IVR based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed. Hands-on experiencing developing IVR leveraging Genesys Cloud CX Architect tool. Genesys IVR Developers on Cloud platform along with hands on Java API knowledge and development exposu
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Posted 46 days ago | Updated 5 days ago

QA Analyst II(Test Automation Engineer)

EITAcies, Inc.

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Austin, Texas, USA

Full-time, Part-time, Third Party, Contract

About US : Since 2008, EITACIES has been a beacon of innovation, crafting tailored tech solutions. From humble beginnings, we've grown globally, nurturing client relationships and adapting to digital shifts. Today, we're a tech powerhouse, delivering customized excellence from startups to Fortune 500, State & Federal clients. Must Have's: IVR, Genesys testing CYARA Test Automation Day to Day Responsibilities of this Position and Description of Project: We are seeking a highly skilled Test Engi
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Posted 16 hours ago | Updated 2 hours ago

IVR QA Analyst with Cyara

Select Solutions Group, LLC

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Remote

Contract

QA Analyst with Cyara (IVR Automation) experience needed to test IVR applications in both DTMF and Speech. This is a 100% remote assignment. All candidates must be US-based. The qualified candidate must have the following skills/experience: Contact Center experience a must including testing IVR Applications for both DTMF and Speech5+ years in Software Quality AssuranceExtensive experience with using Cyara (IVR Automation) and able to build automation scripts independentlyExperience converting
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Posted 41 days ago | Updated 28 days ago

Genesys Systems Administrator

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Systems Administrator, you will: This position plays a critical role in supporting and developing the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform. Contractors in this role will possess specific skill sets essential for ensuring a successful migration and providing ongoing support. Team Description: The candidate will collaborate with a team of approximately 20 members spread across four teams: Adm
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Posted 6 days ago

Genesys i3 Dialer Migration Specialist

Innova Solutions, Inc

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Remote

Contract

Position type: Full-time -- Contract Location: FULLY REMOTE As a Genesys i3 Dialer Migration Specialist, you will: The candidate will collaborate with a team of approximately 20 members spread across four teams: Admin Support, Dialer, DBA (Data), and Development Teams. This diverse team fosters a culture of collaboration, knowledge sharing, and continuous improvement. Responsibilities: Design and administer Genesys Cloud solutions, ensuring alignment with business requirements.Utilize Genesys A
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Posted 6 days ago

Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQ

Cloudious LLC

•

Austin, Texas, USA

Contract, Third Party

Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQ Location: Austin, TX; Sunnyvale, CA Skills required: Genesys 8.x, Genesys, Cloud (Iaas), Rabbit MQ Having a good experience on Genesys 8.x components (Framework, SIP, GVP) Troubshooting issues withing Genesys On Premises environment including SIP and Network SBC knowledge will be added advantage Design, Implementation and support of Genesys Cloud solutions, including the migration of Genesys On-Premises to cloud CICD knowledge Experience in building
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Posted 60+ days ago | Updated 1 day ago

Genesys Cloud Solutions Architect

Abacus Service Corporation

•

Austin, Texas, USA

Contract, Third Party

Job Description: Candidate will demonstrate professionalism and leadership in representing Enterprise Telecom to customers and vendors.Utilizes high level expertise to address more difficult situations, both from a technical and customer service perspective.Provides support and guidance to more junior team members, particularly for challenging and sensitive assignments.Provides support and guidance to team members, particularly for challenging and sensitive assignments.Assesses customer needs an
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Posted 31 days ago

Cloud Solution Architect

Celer Soft LLC

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Austin, Texas, USA

Full-time, Part-time, Contract, Third Party

Working Title : Cloud Solutions ArchitectWork Location : Austin ,Tx JD : This position will serve as the Cloud Solutions Architect for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibility will include installation, implementation, and configuration of the Genesys CX3 platform. You will work closely with HHSC resources and vendor resources for support and management of the platform. Utilizes high level expertise to address more difficult situations, both from a technical and custome
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Posted 28 days ago | Updated 2 hours ago

Genesys Cloud Architect Remote work LOCAL TO TEXAS CANDIDATES WILL BE CONSIDERED

Infostride

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Austin, Texas, USA

Contract, Third Party

Hybrid work at Austin, Texas 78751 Texas Health and Human Services Commission. Duration: Services are expected to start 05/15/2024 and are expected to complete by 08/31/2024 Position will be 4 days remote with 1 day (Wednesdays) required to be onsite at the location listed above. Job Description: This contract may continue through August 2025. This position will serve as the Application Architect II for HHSC state owned Genesys CX3 CCaaS Cloud solution. Responsibilities will include impleme
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Posted 24 days ago | Updated 10 hours ago

Genesys Cloud Engineer

Beacon Hill Staffing Group

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Remote

Full-time

As a Senior Genesys Engineer, you will lead the design, configuration, development, implementation, and support of Genesys technologies. You will serve as the technical point of contact for all cloud services consumed by the team and collaborate with other IT resources, internal business stakeholders, external clients, and vendors. Essential Duties and Responsibilities: Lead engineer for Genesys implementation and upgrade projects, working closely with Field & Support Engineering. Design, confi
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Posted 4 hours ago | Updated moments ago

IVR Lead Engineer (genesys)

A2C Consulting

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal
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Posted 60+ days ago | Updated 11 days ago

Geneys Web Developer

Randstad Digital

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Remote or Minneapolis, Minnesota, USA

Contract

job summary: Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR. Experience with Dialer and Integrations,Text to Speech and ASR. Most have broad Genesys Cloud knowledge.The focus will be for development work for the migration and during SIT and UAT testing.So while the candidate will work with the dev team as their primary focus, they will work with all groups to complete the migration, opening vendor tickets and assisting with testing and development of Cloud functions
Posted 16 days ago | Updated 2 hours ago

Genesys Engage

Net2Source Inc.

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Remote or

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Role: Genesys Engage Location: Remote Hire Type: