ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke
Job Description Skill: Genesys CX with Snowflake and Reporting Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Snowflake and Reporting. Contact Center Routing experience. Experience with Onprem Genesys. Roles & Responsibilities: Mandatory: Experience working with Genesys Snowflake platform for historical reporting. Strong foundation in data analytic, data engineering and cloud platforms with specific experience in Elasticsearch and Kibana. SQL Proficiency for data manip
Job Title: AWS Developer (Lambda, Node.js, DynamoDB, Genesys Cloud) Location: Remote Duration: 12+ Months Job Summary: We are looking for an experienced AWS Backend Developer to augment our current team supporting Genesys Cloud integrations. This role involves enhancing and developing serverless applications using AWS Lambda, Node.js, and DynamoDB, with a focus on data transformation and efficient file transfers. Key Responsibilities: Support post-migration integration of Genesys Cloud into the
