Genesys Lead Jobs

Refine Results
1 - 20 of 44 Jobs

Genesys Lead

IT-SCIENT

•

Wilmington, Delaware, USA

Full-time, Third Party

Position: Genesys Lead Location: Wilmington, DE (Onsite) Duration: Contract C2C Job Description: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management
Easy Apply
Posted 2 days ago | Updated 1 day ago

Genesys Lead demand - Wilmington, DE

Lorven Technologies, Inc.

•

Wilmington, Delaware, USA

Contract

Our client seeks an Genesys Lead for a 12 Months project in Wilmington, DE . Below is the detailed requirement Title: Genesys Lead Location : Wilmington, DE Duration: 12 Months Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resoluti
Easy Apply
Posted 3 days ago | Updated moments ago

Genesys Lead || Wilmington, DE || W2 Contract

Business Integra

•

Wilmington, Delaware, USA

Full-time

Title: Genesys Lead Location: Wilmington, DE (5 days onsite) Experience: 8+ Years JOB Description: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/managemen
Easy Apply
Posted 1 day ago | Updated 9 hours ago

Genesys Lead demand

Cloudious

•

Delaware, USA

Contract

Genesys Lead demand Location: Wilmington, DE.. 5 Days onsite Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing lay
Easy Apply
Posted 4 days ago | Updated 13 hours ago

Genesys Lead demand

Katal Tech

•

Wilmington, Delaware, USA

Contract, Third Party

JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart
Easy Apply
Posted 3 days ago

Lead Genesys Engineer

Donato Technologies Inc

•

Wilmington, Delaware, USA

Contract

Lead Genesys Engineer Location: Wilmington, DE ( Onsite) Duration: 12+ Months W2 Contract Flexible to work in multiple shifts. JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to t
Easy Apply
Posted 3 days ago | Updated 9 hours ago

Genesys Developer/Lead demand - C2C - Wilmington, DE (5 Days of Onsite)

Vy Systems

•

Wilmington, Delaware, USA

Third Party, Contract

Bachelor s degree in Computer Science, Engineering, or a related field Minimum 5 years of professional experience in software development, DevOps, or web content management. Proven expertise with OpenText Web CMS (TeamSite), version 16 or above, OpenDeploy, and LiveSite. Experience with Workflow Modeler, FormsPublisher, SitePublisher components/rules, and CSSDK integration. Backend: Java, J2EE, Node.js, Python, Spring Boot. Frontend: React, Angular, Vue.js, Svelte, TypeScript, JavaScript (ES6+),
Easy Apply
Posted 4 days ago

Genesys Developer/Lead demand

Diverse Lynx Llc

•

Wilmington, Delaware, USA

Contract

Demand: Genesys Developer/Lead demand Location: Wilmington, DE.. Onsite JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/managem
Easy Apply
Posted 7 days ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
Easy Apply
Posted 17 days ago | Updated 10 days ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
Easy Apply
Posted 60+ days ago | Updated 9 hours ago

Genesys/Cloud PureEngage

Pyramid Consulting, Inc.

•

Plano, Texas, USA

Contract

Immediate need for a talented Genesys/Cloud PureEngage. This is a 12+ Months Contract opportunity with long-term potential and is located in Plano, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79218 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills-
Easy Apply
Posted 2 days ago

CCaaS Business Analyst ( Genesys)

Visionary Innovative Technology Solutions

•

Remote

Full-time

CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement
Easy Apply
Posted 4 days ago

Genesys Developer

TECH-NET, INC

•

Remote

Contract, Third Party

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
Easy Apply
Posted 23 days ago

Contact Center Platform Engineer (Genesys)

Caresoft

•

Newark, New Jersey, USA

Contract

Job Title: Contact Center Platform Engineer (Genesys) Role: Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On
Easy Apply
Posted 7 days ago | Updated 1 hour ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 46 days ago | Updated 24 days ago

Business Intelligence (BI) Developer - Genesys

JSR Tech Consulting

•

Remote

Contract

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller
Easy Apply
Posted 4 days ago | Updated 5 hours ago

Genesys CX with Snowflake and Reporting

Avance Consulting

•

Addison, Texas, USA

Full-time

Job Title: Genesys CX with Snowflake and Reporting Job Type: Permanent / Full Time position with TCS (Tata Consulting Services) Location: Addison, TX (Onsite) We are seeking an experienced professional with strong expertise in Genesys Cloud CX, Snowflake, and Reporting to join our team permanently in Addison, TX, United States. Genesys Cloud CX, Snowflake, and ReportingAWSexperienceContact Center Routing expertiseExperience with on-prem GenesysExperience with Genesys Snowflake platformfor histo
Easy Apply
Posted 15 hours ago | Updated 15 hours ago

Data Architect with Contact Center with Genesys

Techim INC

•

Phoenix, Arizona, USA

Contract, Third Party

Hi, Greetings of the day!! Data Architect with Contact Center Phoenix, AZ (Day 1 onsite) Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem
Easy Apply
Posted 1 day ago

Genesys SME/Architect

ACI Infotech

•

US

Full-time, Contract

Hi, My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you! Genesys SME/Architect Location: Remote Duration: Long Term Contract Job Description : Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels
Easy Apply
Posted 17 days ago | Updated 1 day ago

Genesys Voice Engineer

Cynet Systems

•

Miami, Florida, USA

Contract

Job Description: Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience on Genesys Architect, Genesys Dialogflow engine Hands On experience of integrating with Appfoundry applications as well as connectors Salesforce, Microsoft Dynamics, ServiceNow Should have experience of troubleshooting Genesys Cloud interactions Should have installation experience of Genesys Edg
Easy Apply
Posted 3 days ago | Updated 2 days ago