Help desk Jobs in Washington, DC

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Helpdesk Technician I

Stefanini

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas

Trilingual Helpdesk Technician I - Portuguese, Spanish, English

Stefanini

Remote

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Systems Administrator

ManTech

Laurel, Maryland, USA

Full-time

ManTech seeks a motivated and career-oriented System Administrator with Linux expertise to join our team in Laurel, MD. Become an integral part of a diverse team delivering enterprise infrastructure capabilities for a global workforce supporting a wide range of missions in defense of our Nation. This position supports the Enterprise Infrastructure Services (EIS) organization, the backbone for all Enterprise Information Technology (EIT) at MPO. Responsibilities include, but are not limited to: R

SharePoint Developer

SAIC

Fort Meade, Maryland, USA

Full-time

Job ID: 2505595 Location: FORT MEADE, MD, US Date Posted: 2025-05-13 Category: Information Technology Subcategory: Web Design Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is looking for a mid level Information Knowledge Management SharePoint Developer on the Comprehensive Cyber Support Services contract located at Ft. Meade, MD. This position requi

Data Analyst - Mid

Jacobs

Washington, District of Columbia, USA

Full-time

As a Top Secret Data Analyst for this program, you will be working in an organization that's mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices. You will be responsible for performing analysis on relevant information from a variety of sources to prepare documents, reports, summaries and replies to inquiries, ensuring acc

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. The DevOps Systems Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are com

MCIS Systems Administrator

SAIC

Fort Belvoir, Virginia, USA

Full-time

Job ID: 2506443 Location: FORT BELVOIR, VA, US Date Posted: 2025-06-06 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description SAIC is seeking a MCIS Systems Administrator to join our team in Virginia Beach, VA. Responsibilities: Account & Email Creation: Responsible for creating and managin

Operations Analyst

American Association Of Motor Vehicle Admin.

Arlington, Virginia, USA

Full-time

NOTE: This is a shift based position. During training for the first 3 months the shift will be 8:30am - 4pm Monday to Friday. The Operations Analyst position is part of the AAMVA Helpdesk/Ops Department. The primary responsibility of this position is to provide Tier 1 technical support for all AAMVA supported applications to our customers. This includes identifying, analyzing, and resolving all requests and issues. The Operations Analyst is part of an on-call after-hours system monitoring rotat

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. The DevOps Systems Administrator must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This position is 100% Onsite and not Remote. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Applications Engineer III (SharePoint) - Active Top-Secret Clearance

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer (PIPELINE POSITION) to work in Washington, DC. We are seeking a talented Mid Developer to join our team. As a Mid Developer, you will contribute to the design, development, and maintenance of eForms solutions while embracing agile methodologies. Your expertise in eForms development, SharePoint, and agile practices will be essential for success in this role. Responsibilities Agile Development:Collaborate with cross-functional teams using the Kanban

IT Technician - TS/SCI w/Poly

General Dynamics

Springfield, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician V - IT Touch Labor Transform technology into opportunity as a Help D

Systems Administrator 1

Realm One

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: Provides support for implementation, troubleshooting and maintenance of lnformation Technology (IT) systems. Manages IT s

Systems Administrator 2

Realm One

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: Provides support for implementation, troubleshooting and maintenance of lnformation Technology (IT) systems. Manages IT s

Senior Sharepoint Engineer/Systems Administrator (R3283)

Shield AI Inc

Washington, District of Columbia, USA

Full-time

Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise-EdgeOS, Pilot, Commander, and Forge-as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI's technology actively supports U.S. and allie

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Service Desk Analyst – Tier 1

DMI

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

System Administrator

ManTech

Laurel, Maryland, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Linux System Administrator, to join our team in Hanover, MD. The team delivers enterprise infrastructure capabilities for a global workforce performing a wide range of missions in defense of our Nation. This effort is the contract vehicle for the Enterprise Infrastructure Services organization overseeing MPO's Enterprise Information Technology (EIT). EIT is MPO's backbone- platform for all Enterprise users. Data Center & Compute Services is