Help Desk Analyst 1 Jobs

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Help Desk Manager

Ariel Partners

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a seasoned Help Desk Manager to lead and oversee Tier 1 and Tier 2 support operations for a high-security government program. The ideal candidate will have extensive experience managing help desk teams, resolving technical issues, and maintaining high customer satisfaction in a fast-paced, mission-critical environment. This role requires a hands-on leader with strong troubleshooting expertise, superior communication skills, and experience w

IT Help Desk Professional - Service Development Center

Group 1 Automotive

Houston, Texas, USA

Full-time

Overview Group 1 Automotive 6161 Rothway St, Houston, TX 77040 CONSIDER A CAREER WITH US! | WE ARE HIRING! Group 1 Automotive is seeking a motivated IT Help Desk Professional to support multiple locations within the Houston area. This is an in-office position and is not eligible for remote work. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency

Sr. Helpdesk Specialist

Leidos

Fort Belvoir, Virginia, USA

Full-time

Description Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA?s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA?s internal and external mission partners operating in CONUS and OCONUS locations. In this role

IT Helpdesk Technician

Top Prospect Group

Bronxville, New York, USA

Contract

Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1 support, end user support, troubleshooting, networking, LAN, WAN, Windows, ticketing systems (SAP), hardware and software support, Linux support. Position Overview We are seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance to employees and visitors experi

IT Help Desk Specialist (Night)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

IT Help Desk Specialist (Day)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

Help Desk Support Technician

New Millennium Consulting

Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for a Help Desk Support Technician. Title: Help Desk Support Technician Duration: Long-term Hourly: $30 per hour (W2) Scope: Looking for Level 2 Engineer with Ticketing experience The FE will complete the following work onsite: Provide support L1/L2 and basic troubleshootingHands-on experience with imagingExperience with troubleshooting Apple products Required Skills: At least 5-7 years of Level 1/2 Support experience with Windows Operating system

Help Desk

Sentinel Technologies

Edwards, Colorado, USA

Contract

Sentinel is seeking a Help Desk tech for one of its key partners. Are you a tech enthusiast with a knack for problem-solving. We are seeking an IT Support Specialist to be the go-to person for all day-to-day things IT. This role is pivotal in ensuring the seamless operation of our IT infrastructure, providing both on-site and remote support for a variety of equipment and user needs. This role is 100% onsite in Edwards, Co with occasional support onsite at neighboring locations. Qualifications 2

Help Desk

Kforce Technology Staffing

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

Business Analyst (Help Desk Environment)

Trigyn Technologies, Inc.

Albany, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for a Business Analyst in Albany, NY. Description: This position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment. This individual will be expected to participate in the following activities: ? Analyze system documentation and system artifacts to develop an understanding

Technical Helpdesk

SAIC

Rock Island, Illinois, USA

Full-time

Job ID: 2505405 Location: ROCK ISLAND, IL, US Date Posted: 2025-05-07 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Technical Helpdesk located at Rock Island, IL to support the MJOLNIR contract to respond to requests for technical assistance, manage hardware and software fun

Helpdesk Support Engineer

Empower Professionals

Shelton, Connecticut, USA

Contract

Role: Helpdesk Support Engineer Locations: Shelton, CT, USA 06484 (Fully Onsite) Duration: 12+ Months Contract Job Description: The Desktop Engineer provides IT end user platform systems support to Premise managed health centers, corporate users, and regional offices.Responsibilities include troubleshooting and resolving advanced hardware and software break fix issues, hardware and software installations, network connectivity issues, and assigned project work.The Desktop Engineer, partners close

Help Desk Lead

Ariel Partners

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re

Help desk technician

Kodeva LLC

Overland Park, Kansas, USA

Contract, Third Party

Role:Help desk technician Duration: 6+ months Location: Overland Park, Kansas Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

Help desk technician

Kodeva LLC

Decatur, Illinois, USA

Contract, Third Party

Role: Help desk technician Duration: 6+ months Location: Decatur IL Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

Help desk technician

Kodeva LLC

Erlanger, Kentucky, USA

Third Party, Contract

Role: Help desk technician Duration: 6+ months Location: Erlanger, KY Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

IT Help Desk

Softtek Integration Systems Inc

Addison, Texas, USA

Full-time

We are looking for IT Help Desk @ Addison, TX Activities to Perform: The ideal candidate must possess strong technical skills, a customer-centric approach, and the ability to proactively address and resolve issues within a demanding market. Bilingual Eng & Spanish Customer Service Ticket Follow-up Technical Support Inventory tracking Mail delivery

IT Help Desk Lead

Sentinel Technologies

Menomonee Falls, Wisconsin, USA

Contract

Sentinel is actively seeking a skilled and dynamic IT Help Desk Lead to oversee the daily operations of the helpdesk for one of our valued clients. In this role, you will ensure the timely and effective resolution of IT issues while fostering a culture of exceptional customer service. This position requires strong leadership abilities, technical expertise, and a proactive approach to problem-solving. This is a contract to hire role reporting to our client location in Menomonee Falls, WI. Qualifi