Help Desk Analyst 1 jobs

Harrisburg, Pennsylvania

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12d ago

Tier 1 Help Desk Analyst Location: Harrisburg, PA 17104 Duration: 09/21/2026-06/30/2027 Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. This requisition has an hour-long in-person interview. Client would prefer candidates local to the Harrisburg, PA Area. For this particular hiring team management directly emails the candidate to set up interviews. The training cycle runs 3-4 weeks, so start date would most often fall 2 to 3 weeks from the

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Contract

$18 - $19

Help Desk Analyst

Philadelphia, Pennsylvania

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18d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

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Contract

25 - 30

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Quantico, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT. Shape what's next for mission

Full-time

USD 22.95 - 31.05 per hour

Help Desk Level 1 Representative

New York, New York

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Today

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA and Office of Payroll Administration (OPA) Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide sy

Full-time

USD 50,000.00 - 60,000.00 per year

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Pay Rate: $28 - $32 per hour Location: Dublin, CA - Onsite Role Job Summary: This position provides a variety of software/application support services to the internal employees of our client. This Helpdesk Technician position is focused on telephone support for corporate users, distribution center users, and retail store employees. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and

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Contract

$28 - $32 per hour

Helpdesk Analyst

Jackson, Mississippi

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2d ago

We are seeking an intermediate Client Support Technician to join the Client Support Services team at the Mississippi Department of Archives & History (MDAH). This role provides comprehensive on-site hardware, software, and end-user help desk support across desktop PCs, laptops, printers, monitors, and mobile devices within the MDAH network environment. Client: State of Mississippi Department of Archives & History (MDAH) Location: Jackson, MS 39201 (200 North St / 3771 Eastwood Dr) Work Arrange

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Contract, Third Party

Depends on Experience

IT Help Desk Analyst

Conyers, Georgia

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23d ago

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at clients Headquarters in Conyers, Georgia* *MUST have Call Center exp* Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and resolves cu

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Contract

Depends on Experience

Level-1 Help Desk Technician

Taunton, Massachusetts

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Today

About the Job CCS is looking to hire a Help Desk Support Technician - Level I to be an integral part of our Onsite Services Team whose function is to provide full time, on-site, end user support for a Southeastern Massachusetts (Taunton, MA) based education client. CCS is looking for an individual who will contribute to the company's overall success by providing exceptional client support with high levels of satisfaction in a technically diverse environment. Salary Range: $42,000 - $52,000. W

Full-time

USD 42,000.00 - 52,000.00 per year

Help Desk Analyst

Quantico, Virginia

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9d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30

Help Desk Analyst

Philadelphia, Pennsylvania

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4d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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18d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Contract, Third Party

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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10d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Hybrid in Raleigh, North Carolina

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3d ago

Job ID: NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience Location: Raleigh, NC (NCDHHS-NCFAST)Duration: 12 Months Skills:Experience and knowledge of browser-based applications. Required 7 YearsExperience researching, analyzing and interpreting automated system problems. Required 7 YearsExperience working in an Application Support-based (not hardware) help

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Third Party, Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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19d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Third Party, Contract

$40 - $45

Tier 1 Help Desk Technician

Haslet, Texas

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Today

Location: Haslet, TX Salary: $20.00 USD Hourly - $24.00 USD Hourly Description: About the Company A dynamic and fast-growing retail company based in Fort Worth, Texas, operating a robust network of convenience stores across multiple states. With ongoing expansion, the company is poised to strengthen its market presence nationwide. Opportunity Overview The Call Center Technician is pivotal in providing exemplary IT Help Desk support. This role involves handling inbound calls, documenting issu

Contract

USD 20.00 - 24.00 per hour

Help Desk Systems Administrator, Tier 1, 12-10pm (AE26080924)

Annapolis, Maryland

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Today

AEITS, Inc., a GTSC company, is growing its team! Seeking a Systems Administrator, Tier 1. Location: Annapolis Junction, MD Shift Work - Monday to Friday 12PM to 10PM All work is on-site. This is not a hybrid or remote position. Mission: Management and sustainment of the AWS infrastructure. Clearance: Active Top Secret SCI with appropriate polygraph. Certifications: IAT Level 1CompTIA A+ CECompTIA Network+ CETraining not acceptable to meet CE Requirement Requirements: High School diploma

Full-time

USD 73,000.00 - 82,000.00 per year

Help Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527)

Annapolis, Maryland

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Today

AEITS, Inc., a GTSC company, is growing its team! Seeking a Systems Administrator, Tier 1. Location: Annapolis Junction, MD Shift Work - Monday to Friday 6am to 4pm All work is on-site. This is not a hybrid or remote position. Mission: Management and sustainment of the AWS infrastructure. Clearance: Active Top Secret SCI with appropriate polygraph. Certifications: IAT Level 1CompTIA A+ CECompTIA Network+ CETraining not acceptable to meet CE Requirement Requirements: High School diploma o

Full-time

USD 73,000.00 - 82,000.00 per year

HelpDesk Analyst

Columbus, Ohio

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25d ago

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. This position will function as a highly skilled HDA with specific responsibilities that include: Understanding of Desktop Support and Software Licensing Services.Ability to image mach

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Contract

Depends on Experience

Help Desk Specialist I Tier 1

Ashburn, Virginia

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Today

Req ID: 41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take yo

Full-time

USD 16.00 - 17.00 per hour

Help Desk Analyst

Trenton, New Jersey

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Today

Company Description Job Description Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC procedures and system will be provided. Engagement wi

Full-time