Help Desk Analyst 1 Jobs

Refine Results
1 - 20 of 339 Jobs

Help Desk Analyst lvl 1

Resolve Tech Solutions

Dallas, Texas, USA

Full-time

Job DescriptionAbout Resolve Tech Solutions Resolve Tech Solutions is a modern MSP focused on delivering reliable, scalable, and secure IT services. We support a wide range of clients and industries with a strong emphasis on operational excellence and client satisfaction. We re looking for an entry-level L1 Help Desk Technician who is eager to grow in their IT career by supporting Microsoft 365, Active Directory, and endpoint environments across multiple clients. Position Summary As an L1 Help D

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

GA DDS Help Desk Analyst 1 (765352)

Nitelines USA, Inc

Conyers, Georgia, USA

Full-time

GA DDS Help Desk Analyst 1 (765352) Pay rate : $20.00 hr Temp (1 year) MUST be Bilingual, Spanish/English Hybrid Job Location : 2206 East View Parkway Conyers, GA 30013 Hours : 8 hours daily/5 days weekly LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Level 1 IT Engineer / Help Desk Engineer

Benvia

Woodbridge Township, New Jersey, USA

Contract, Third Party

Title: Level 1 IT Engineer / Help Desk Engineer Location: Iselin, NJ Duration: 12 Months Rate: Negotiable Job Description: Myridius is seeking a Proactive level 1 IT Engineer to join their Corporate team @ Iselin, NJ. This role involves providing hands on support for day to day IT operations including user onboarding/offboarding, device setup, Vendor coordination, basic trouble shooting, Inventory tracking and local support for corporate systems and assets. Key Responsibilities: Handling onboa

HelpDesk Analyst 2

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie

Help Desk Technician 1

QPS Employment Group

Brookfield, Wisconsin, USA

Full-time

Job DescriptionQPS Employment Group is hiring a Level 1 Help Desk Technician to join our IT team at our Corporate Headquarters in Brookfield on a Part-Time basis. This person will be the first point of contact for internal users seeking technical assistance. This role is responsible for providing prompt, courteous, and effective support for basic IT issues related to hardware, software, and user access. The technician will resolve issues when possible and escalate more complex problems to higher

Help Desk Desktop Support Analyst

Randstad Digital

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Help Desk Analyst(ID Analyst)

Serenity Info Tech, Inc.

Raleigh, North Carolina, USA

Third Party, Contract

Job Description: The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia.The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibiliti

Tier 1 - Windows Helpdesk Support

TEKsystems c/o Allegis Group

Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e

Help Desk Analyst/Trainer

Randstad Digital

New York, New York, USA

Full-time

job summary: Here are a few options for a professional and organized job description summary for the Help Desk Analyst / Trainer role: Option 1 (Concise) We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipm

Student Help Desk Analyst

Ohio State University

Mansfield, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

Student Help Desk Analyst

Ohio State University

Wooster, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

Help Desk Technician Level 1 (MSP)

Bowman Williams

Fullerton, California, USA

Full-time

Job DescriptionLooking to grow your IT career with a company that truly invests in your development? We're seeking a Level 1 Technical Support Specialist with previous MSP experience to join a team that values hands-on learning, mentorship, and long-term growth. In this role, you ll serve as the first point of contact for end-users, providing desktop support, assisting with internal projects, and escalating complex issues to higher-level engineers. You ll be working in a fast-paced environment t

Help Desk IT Specialist - Tier 1

Maximus, Inc.

Remote

Full-time

Description & Requirements The Tier 1 Help Desk IT Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues for a public sector client. This position will primarily operate within the ServiceNow platform to log, track, and resolve IT support tickets. The Tier 1 Help Desk IT Specialist will serve as the first point of contact for employees seeking technical assistance and will escalate issues as needed to Tie

OSS Help Desk Phone Analyst

Pyramid Consulting, Inc.

Richmond, Virginia, USA

Contract

Immediate need for a talented OSS Help Desk Phone Analyst. This is a 12+ months contract opportunity with long-term potential and is located in Richmond ,VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-75123 Pay Range: $30 - $33/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Help Desk Phone Analyst

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,200 - $66,600 per year Location: Dublin, CA - Onsite Role Requirements and Qualifications: Strong communication skills Windows environment ServiceNow ticketing system Networking Server troubleshooting Reporting Multi-tasking Incident Management experience is preferred Ability to identify trending and analyze issues Flexible with shifts and working weekends Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally

Help Desk Analyst (MUST have Call Center exp and Spanish)

ATC

Conyers, Georgia, USA

Full-time

Job Description Role: Help Desk (MUST have Call Center exp and Spanish) Location: Conyers, Georgia, United States Hybrid. MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnosti