Help Desk Analyst II Jobs

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Help Desk Technician

Robert Half

•

Bird in Hand, Pennsylvania, USA

Full-time

Description Robert Half is hiring for a Help Desk Technician I in BIRD IN HAND, Pennsylvania. This role functions within the tech industry, providing the first line of technical support to end-users. As a Help Desk Analyst I, you'll be tasked with delivering excellent customer service, troubleshooting hardware and software problems, and maintaining high levels of user satisfaction. **onsite 5 days a week** Responsibilities: Provide exceptional customer service by responding to inbound support
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Posted 18 days ago | Updated 5 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

•

Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated moments ago

Help Desk Support IV (Contractor)

Robert Half

•

Philadelphia, Pennsylvania, USA

Contract

Description We are offering an exciting long-term contract employment opportunity for a Help Desk Support IV in Philadelphia, Pennsylvania. This is an office-based role within the Accounts Payable team, focusing on resolving queries from employees and vendors. The successful candidate will be tasked with handling tickets through the Issuetrack system, demonstrating strong customer service skills, and a good understanding of procurement to payment processes. Responsibilities: Handle and resolve
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Posted 17 days ago | Updated 5 hours ago

Tier-1 Network Monitor/Help Desk Support

General Dynamics

•

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the w
Posted 21 hours ago | Updated 8 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 33 days ago | Updated 8 hours ago

Help Desk Support Technician

TEKsystems c/o Allegis Group

•

Southfield, Michigan, USA

Full-time

TEKsystems is searching for an experienced IT Helpdesk technician onsite Southfield, MI. This role will allow someone to grow with in the IT industry by gaining experience working with a wide range of technologies. Our client is actively looking to find someone who is excited to be a part of is a growing company Position Responsibilities The specialist role provides a point of contact for technical assistance and support within our client's organization Provides solutions to a wide variety of
Posted 2 days ago | Updated 5 hours ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 2 days ago | Updated 5 hours ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

Cedar Rapids, Iowa, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 2 days ago | Updated 5 hours ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 2 days ago | Updated 5 hours ago

Help Desk Manager

Leidos

•

Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 5 days ago | Updated 8 hours ago

Helpdesk Tech

360care

•

Louisville, Kentucky, USA

Full-time

Overview This position is responsible for providing prompt technical assistance and support through resolution for incoming IT service request/issues related to computer systems, application and operating system software, hardware and/or networks. Responsibilities Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modif
Posted 15 days ago | Updated 3 days ago

Member Help Desk- Hybrid (OK)

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 27 days ago | Updated 5 hours ago

IT Helpdesk Support Specialist

VAST Data

•

Raleigh, North Carolina, USA

Full-time

Description We are seeking a highly motivated and detail-oriented Helpdesk Support Specialist to join our growing team. In this role, you will be the first point of contact for our employees, providing exceptional technical support and ensuring a smooth and efficient IT environment. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and supporting a variety of critical applications. Responsibilities: Provide timely and effective technical support
Posted 29 days ago | Updated 8 hours ago

Member Help Desk- Hybrid (OK)

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 33 days ago | Updated 5 hours ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 16 days ago | Updated 8 hours ago

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 34 days ago | Updated 17 hours ago

CAC/PKI Help Desk Administrator

General Dynamics Information Technology

•

Sierra Vista, Arizona, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Operating Systems (OS), Public Key Infrastructure, Technical Support, Troubleshooting Certifications: IAT 2 certification. - CompTIA, Cisco, Microsoft. Experience: 1 + years of related experience ship Required: Yes Job Description: CAC/PKI Help Desk Administrator Transform t
Posted 4 days ago | Updated 17 hours ago

Help Desk lll

Modern Technology Solutions

•

Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Help Desk in Huntsville, AL. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee
Posted 57 days ago | Updated 8 hours ago

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user
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Posted 60+ days ago | Updated 1 day ago

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics

•

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk
Posted 32 days ago | Updated 8 hours ago