Help Desk Analyst II jobs

Chicago, Illinois

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Today

Description We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities: Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth

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Full-time

USD 42.25 - 50.50 per hour

Helpdesk Support Analyst

Westbrook, Maine

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Today

Job Title: Helpdesk Support Specialist Location: Onsite in Westbrook, ME Schedule: Mon-Fri 8am-4pm (40 hrs/week) Pay Rate: $18 - 20/hr In This Role You Will: Answer incoming calls to Help Desk, providing telephone support to Employees for computer systems or applications problems, personal computer, device or other related issues. Troubleshoot problems and provide immediate resolution, or perform additional research as needed to resolve issues. Perform root cause analysis and develop checklist

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Full-time

$18.0000 - $20.0000

Tier II Help Desk Task Lead

Remote

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Today

Job Title: Tier II Help Desk Task Lead Location: Remote Duration: Long Term Contract Technical Skills: Years/Level of Experience Team Lead Experience (3-5 yrs experience) Customer Technical Support (3-5 yrs experience) ServiceNow (3-5 yrs experience) Role Description: AFS is seeking an experienced Tier II Help Desk Task Lead with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passi

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Contract

Depends on Experience

Help Desk Technician II

Huntsville, Alabama

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17d ago

Job Title: Help Desk Technician II Job Location: Redstone Arsenal, AL, 35898 (Onsite) Compensation: $50,000 to $56,000 salary Eligibility/Clearance:Secret Clearancerequired. ship required. This position supports a government contract Job Description: We are looking for an enthusiastic, well-qualified individual to fill theHelp Desk TechnicianII position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset

Full-time

50000 - 56000

CISS Electronic Workflow Help Desk Analyst

Hartford, Connecticut

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4d ago

Job ID: CJIS/CISS Electronic Workflow Help Desk Job Title: Application Support Analyst Location: Hybrid, 55 Farmington Avenue Hartford, Connecticut 06107 Duration: 12 Months Client: State Of CT - CJIS The Criminal Justice Information System (CJIS) CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow.

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Full-time, Part-time, Third Party, Contract

Help Desk Support Analyst

East Hartford, Connecticut

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Today

Application Support Analyst 55 Farmington Avenue Hartford, Connecticut 06107 05/01/2026 - 05/01/2027 Note: Hybrid Position SCOPE OF WORK The Criminal Justice Information System (CJIS)CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. This position will be responsible for providing remote support,

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Contract, Third Party

Depends on Experience

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

Help Desk Analyst

Hybrid in East Hartford, Connecticut

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6d ago

Help Desk Support: Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. Provide proactive follow-up, effective problem resolution, and end-to-end ownership of the problems. Ability to develop good rapport with technology and law enforcement staff to foster positive team development to ensure accurate and timely updates and resolution to customer issues. Must follow all

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Contract

45 - 46

Helpdesk Analyst - Detroit, MI

Hybrid in Detroit, Michigan

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2d ago

DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software. CompTIA A+, Micros

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Contract

DOE

IT Helpdesk Analyst

Beech Grove, Indiana

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24d ago

Key ResponsibilitiesIncident Management:Respond to, diagnose, and troubleshoot IT incidents, providing direct resolution or escalating complex issues to higher-level support.Request Fulfillment:Handle service requests, including password resets, software installations, and user account management (onboarding/offboarding).Documentation & Reporting:Log and update all support tickets in a tracking system, ensuring all information is accurate and detailed.Communication:Act as the key liaison between

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Full-time

Depends on Experience

Helpdesk Analyst - ONLY Local to Maine - 1 hour radius

Augusta, Maine

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5d ago

Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and fixing tier 1 computer issues. Required Skills Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and fixing tier 1 computer issues. Outstanding communication and people skills. Preferred Skills Multi-platform support experience

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Contract

Depends on Experience

Application/Production Support Help Desk Analyst

Raleigh, North Carolina

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Today

Job Title: Application/Production Support Help Desk Analyst Job ID: 26-01459 Location: Raleigh, NC Duration: 12 months of contract Job Summary: Seeking a Help Desk Analyst to provide application/production support for the CWS/PATH NC system. This role focuses on troubleshooting application issues, supporting external users, and ensuring high-quality customer service (non-hardware support). Key Responsibilities: Analyze and resolve escalated application issuesDiagnose root causes and coordinate

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Contract

$21 - $22

Help Desk Specialist (Tier II)

No location provided

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Today

Overview DecisionPoint Corporation is seeking a Tier II Help Desk Specialist to support our U.S. Transportation Command (USTRANSCOM) Integrated Booking System (IBS) program. This role is responsible for providing advanced technical support to end users and resolving system-related issues for mission-critical transportation and logistics applications.The Tier II Help Desk Specialist serves as an escalation point for Tier I support, troubleshooting complex issues, analyzing system behavior, and co

Full-time

IT/Helpdesk Spt Spec II

Fredericksburg, Virginia

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Today

Overview SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are seeking a Help Desk Support Specialist to join our team! In this role, you will provide Tier II technical support to end users via phone, in person, and through the help desk ticketing system. You will troubleshoot hardware and software issues, apply diagnostic techniques to resolve technical problems, and escalate more complex issues as needed. Responsibilities

Full-time

USD 58,000.00 - 65,000.00 per year

IT Support /Helpdesk Analyst Level 1

Richards, Minnesota

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Today

IT Support Analyst Level 1 We are working with a well established industrial manufacturer in Richards, Minnesota that is expanding its IT function. The team is adding junior helpdesk professionals to support employees across the organization. Duration: 2 Months, possibly with extension Contract (W2, weekly paid) M-F, 8-5 Required Skills & Experience Experience in Level 1 or junior IT support or helpdesk role Hands on troubleshooting across Windows devices and common office technology Familia

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Contract

$21 - $24

Help Desk Support Analyst

Cedar Rapids, Iowa

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Today

Position Type: Technology/Help Desk Support Analyst Date Posted: 3/31/2026 Location: ELSC Date Available: TBD Position Type: Technology/Help Desk Support Analyst Location: ELSC Overview: PRINCIPAL DUTIES Provide support services to District personnel with technical and information technology issues on computers, software, telephone, peripherals, and other network related services.Ensure that requests for assistance are properly logged, assigned and responded to in a timely manner accor

Full-time

USD 27.96 per hour

Help Desk Analyst

Hybrid in East Hartford, Connecticut

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3d ago

Key Responsibilities:Help Desk & Application Support: Provide first-level technical support via phone and email; troubleshoot, diagnose, and resolve user issuesOwn incidents end-to-end with proactive follow-up and timely resolutionDocument, track, and manage tickets, ensuring accurate and up-to-date case notesEscalate complex issues to appropriate teams while maintaining ticket flowFollow established help desk processes, SLAs, and escalation proceduresUser Support & Documentation: Maintain and e

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Contract

Help Desk Analyst

Greensboro, North Carolina

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Today

Job#: 3023885 Job Description: Apex Systems is looking to hire a fully ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 12-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a 10A-6P / 11A-7P shift with a Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to c

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Full-time

Helpdesk Analyst - Level 1

Tuscaloosa, Alabama

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10d ago

Are you someone who enjoys solving problems and helping others? Do you have a basic understanding of computers and want to grow your IT skills in a supportive environment? If so, we'd love to meet you! We're looking for a motivated Helpdesk Support Technician to join our team. This is a great opportunity for someone starting their IT career or looking to gain hands-on experience in a professional setting. What You'll Do As part of our IT support team, you will: Answer incoming helpdesk calls a

Full-time

Help Desk/Desktop Support Analyst

Philadelphia, Pennsylvania

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Today

Description We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: Assist in the installation, setup, and maintenance of computer s

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Contract

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Help Desk Analyst II jobs