Help Desk Analyst Jobs

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Help Desk Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Kings County District Attorney's Office (KCDA) is one of the largest prosecutors' offices in the country and is committed to developing and implementing innovative prosecutorial strategies that will fulfill our vision of keeping Brooklyn safe while at the same time ensuring fairness and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information Technology Su

Help Desk Specialist I

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

Help Desk Manager

Leidos

Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav

Help Desk Specialist I

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Help Desk Intern or Co-op - Summer 2025

Langan Engineering

Parsippany-Troy Hills, New Jersey, USA

Full-time

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 40+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to part

Help Desk Technician

TEKsystems c/o Allegis Group

Hampton, Virginia, USA

Full-time

Description 3 day shift roles, 1 nightshift The IT Helpdesk Technician provides front-line support to staff by responding to technical inquiries, resolving hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or in person. Diagnose and troubleshoot technical issues, incl

Help Desk Technician

Robert Half

Wilmington, Ohio, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Technician in the transport industry, based in Wilmington, Ohio. As a Help Desk Technician, you'll play a key role in handling technical inquiries, setting up and troubleshooting hardware, and managing network services for our team. You will be expected to communicate complex technical concepts in an understandable way, as well as work efficiently in a fast-paced environment. Responsibilities: Communicate te

Engineering & IT - Technical Help Desk 3

MWIDM Inc.

Southfield, Michigan, USA

Contract

Job Title: Technical Help Desk 3 Location: Southfield, MI Onsite Job Duration: 10 months contract to start with the possibility of extension Job Description: Lead and manage the Service Desk in Michigan, ensuring efficient handling of the Desktop Support services queue. Oversee and manage computer inventory and supplies. Triage, prioritize, and remedy end-user computer issues. Work on projects in a results-oriented environment. Open Service Desk tickets and dispatch to the appropriate queue wh

Help Desk lll

Modern Technology Solutions

Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Help Desk in Huntsville, AL. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee

CAC/PKI Help Desk Administrator

General Dynamics Information Technology

Sierra Vista, Arizona, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Operating Systems (OS), Public Key Infrastructure, Technical Support, Troubleshooting Certifications: IAT 2 certification. - CompTIA, Cisco, Microsoft. Experience: 1 + years of related experience ship Required: Yes Job Description: CAC/PKI Help Desk Administrator Transform t

Help Desk Technician II- MIDS - TS/SCI with POLY

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security + CE Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a H

Help Desk Specialist

CACI International, Inc.

Reston, Virginia, USA

Full-time

Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will provide direct hands on support to a mission customer as part of a small team that provides Tiers 1, 2, and 3 level support. You will be the primary point of contact for, and own the responsibility

Helpdesk Support Section Lead

Cayuse Shared Services

Joint Base Andrews, Maryland, USA

Full-time

Overview Primary Focus The Helpdesk Support Section Lead will provide daily support to local and remote users supporting ANGRC. All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities Shall support Help Desk operations and maintenance.Responsible for the application of system analysis techniques and procedures, includingconsulting with users, to determine hardware, software or system functional specificationsMeet daily IT op

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Communication, Customer Service, Troubleshooting Certifications: CompTIA - Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Tech

CAC/PKI Help Desk Administrator

General Dynamics Information Technology

Sierra Vista, Arizona, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Operating Systems (OS), Public Key Infrastructure, Technical Support, Troubleshooting Certifications: IAT 2 certification. - CompTIA, Cisco, Microsoft. Experience: 1 + years of related experience ship Required: Yes Job Description: CAC/PKI Help Desk Administrator Transform te

NESD Help Desk Agent III - Charleston

General Dynamics Information Technology

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly kee

Help Desk Manager

Peraton

Washington, District of Columbia, USA

Full-time

Responsibilities The Help Desk manager shall oversee and manage daily help desk functions for a team of up to 30 Service Desk / Help Desk Analysts. Responsible for coordinating and scheduling personnel across multiple locations within the Washington DC Area with several having 24 x 7 x 365 operations to ensure minimum staffing levels are met. Coordinate with other team leads to shift personnel across locations to account for increased ticket activity. In addition, the Help Desk Manager will be