Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Internet Explorer, Edge, Adobe Reader, VPN connectivity, printers, and applications develo
May require an associate degree in a related area and at least 3 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of two (2) years. Su
Top Skills: Active DirectoryTicketing SystemsWindows 10Microsoft Office SuiteVPN SupportPrinter SupportCustomer Service Description: This person will be providing phone and remote technical support to users across the country. They will be using a ticketing system to document tickets, which could range from printer, network, and VPN connectivity, to troubleshooting Microsoft Office Suite and Windows 10 issues. This individual must also have some VPN support experience, as well as Active Director
Entity: Customers & Products Job Family Group: Business Support Group Job Summary: As part of the Help Desk Team, the Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, point-of-sale software and hardware, and financial reporting applications/communications to ensure in-store business continuity. Responsibilities include: phone support, equipment troubleshooting, process training, and dispatching of additional on-site s
Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifications Experience logging calls us
Description The Tier 1 Help Desk Technician is responsible for providing first-line technical support to internal and external customers. This includes troubleshooting and resolving hardware and software issues, providing training and assistance to users, and escalating more complex issues to the next level of support. Requirements Essential Duties and Responsibilities: Answer incoming calls, emails, and chat requests from customers with technical problems.Gather information about the problem an
Description: TEKsystems in Bend, OR is hiring Help Desk Analysts. Project is for a minimum of 6 months. Hours of operations are Monday - Saturday with varying hours from 5am - 8pm. Client is an enterprise level environment. Work closely with existing staff, learning new technologies and supporting this world class leader. Assist with the following calls: 1. Troubleshoot password resets and login issues. 2. Troubleshoot hardware issues such as keyboards, mouse and screens. Requirements - +1 y
Description: TEKsystems in Bend, OR is hiring Help Desk Analysts. Project is for a minimum of 6 months. Hours of operations are Monday - Saturday with varying hours from 5am - 8pm. Client is an enterprise level environment. Work closely with existing staff, learning new technologies and supporting this world class leader. Assist with the following calls: 1. Troubleshoot password resets and login issues. 2. Troubleshoot hardware issues such as keyboards, mouse and screens. Requirements - +1 y
Description We are seeking a Help Desk Level 2 professional to join our talented team of IT experts. If you have a passion for customer service, technical expertise, and the desire to work in a fast-paced, collaborative environment, we encourage you to apply. Job Summary: As a Help Desk Level 2 technician, you will play a crucial role in providing exceptional support to our clients' end-users. This position is not your typical help desk role; it involves a combination of resolving technical is
Description To be considered for a job at a rapidly expanding company in the Healthcare/NHS industry, apply for Robert Half's Help Desk Analyst role, which will be responsible for supporting local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the
Zycron has joined with a large corporation in search of three IT Help Desk Analysts. Contract to hire positions. Essential Duties and Responsibilities: Help Desk Analysts will provide phone support for employees and contractors.Will support over 50,000 plus Global users.Support anything IT relatedRemotely support Desktop,/Laptops, Mainframes, proprietary application password resets, etcPosition is for after hours 2pm-11 PM CST4-6 weeks of training Mon-Fri 730AM -430 PM Minimum Job Requirements
Description There is an opening for a Help Desk Analyst through Robert Half. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Homestead, Pennsylvania, the Help Desk Analyst opportunity is a long-term contract / contract / temporary to perm
Description Robert Half is looking for a Help Desk Analyst to support local and field users in a growing company. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This is an onsite role in Jacksonville, Florida. Your responsibilities - Independently inv
Description As a Help Desk Technician , you will play a crucial role in providing technical assistance and support to our clients. You will be the first point of contact for IT-related issues and will work to resolve them efficiently, ensuring minimal disruption to our clients' operations. Responsibilities: Respond to technical issues via phone, email, or in-person.Diagnose and troubleshoot hardware and software problems.Provide step-by-step guidance to clients in resolving technical issues.Esc
Job ID: CO-5) Onsite/Local Helpdesk Analyst (W2) with O365, Active Directory, ServiceNow, user/asset management, ordering and inventory experience Location: Golden, Colorado(Jefferson County) Duration: 6 months Prep, image, and deploy desktop and laptop computers as part of several programs in process at the county. Reliable transportation is required Skills: Windows 9x/2000/XP/NT/Vista/7 Windows 10 and 11 Proficient (4-6 Years) No Microsoft O365 Microsoft Office Suite local install and portal s
Description Robert Half is seeking a highly skilled and experienced Help Desk Analyst to join our client's team in Itasca, Illinois. As a Help Desk Analyst , you will play a crucial role in providing exceptional technical support to their organization. Your primary responsibilities will include imaging devices, resolving help desk tickets, and assisting with Windows Server tasks. You will also utilize your expertise in Windows OS, DNS, DHCP, Azure, Office 365, MacBook, Jamf, and Okta to ensure
Description You'll love this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. What you get to do every day - Troubleshoot recurring technical issues and suggest solutions to address the root of the problem
Description Looking for a new opportunity? Apply for this Help Desk Analyst II role with a growing company. We're looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment, so if that's you, we invite you to apply! The primary function of this Service Desk Analyst job is to represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Your duti
On-Site work - Austin, TX - Location - Austin, TX, 78741 WORK DESCRIPTION: Provides Desktop and Help Desk phone support and remote virtual technical assistance for applications and hardware problems.Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.Documents, installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software.Maintains the necessary security controls over software.Supports and maintains user acc
Help Desk Analyst BCForward is seeking highly motivated Helpdesk Analyst in San Antonio, TX Title: Helpdesk Support Location: San Antonio, TX Duration: 6 Months L2 Support is responsible for managing ATM software releases , configurations and tickets for ATM's globally. This role will interface with various Technology, Operations and Business teams globally while simultaneously directing vendors and other various support teams on statuses of ATMs, providing end-to-end ticket oversight and ul
