Help Desk Analyst Jobs in 19406

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Help Desk Analyst II

Robert Half

•

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 6 hours ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 7 days ago | Updated 18 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 9 days ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 43 days ago | Updated 9 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 2 days ago | Updated 10 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 13 days ago | Updated 10 hours ago

Support Analyst

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Support Analyst to join an petrochemical organization based out of southern Philadelphia. This is a full-time, onsite position. Essential Duties of the Support Analyst: Desktop/application supportInstall, configure VoIP devicesHandle internal, Tier I tickets Qualifications of the Support Analyst: 2-3 years Help Desk/ Desktop Support ExperienceA+, Network + certifications are a plusDesire to learn and grow in careerCandidate must pass a drug screen and backgroun
Posted 7 hours ago

Helpdesk Analyst

Judge Group, Inc.

•

Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evaluates systems and processes in an
Posted 60+ days ago | Updated 6 hours ago

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for
Posted 60+ days ago | Updated 7 hours ago

Desktop Support

Phoenix Technology Partners, LLC

•

Wilmington, Delaware, USA

Contract

Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and peripheral hardware; also scanning computers for viruses Troubleshoot
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Posted 2 days ago | Updated 10 hours ago

Helpdesk Support Specialist

Mitchell Martin, Inc.

•

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func
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Posted 17 days ago | Updated 6 hours ago

Technical Analyst I

TEKsystems c/o Allegis Group

•

King of Prussia, Pennsylvania, USA

Full-time

Description: This Role will be onsite and have to travel around the Greater Philadelphia area Must reside in the Philadelphia, PA metropolitan area. 100% on-site position The Technical Support Analyst I will work as part of the Tempo Technology Services team to provide technical support within the 50 HOPCo Northeast clinical sites. This work will include, help desk phone support, PC support, interactions with third-party service providers and software/hardware vendors, troubleshooting technical
Posted 2 days ago | Updated 6 hours ago

Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

An automation firm that partners with some of the biggest robotics brands and Fortune 500 businesses, is seeking a helpdesk administrator on a contract basis. In this position, you'll be handling 30 internal user needs, setting up new PCs, changing passwords, managing Google Suite accounts, and providing level 1 desktop assistance in a mixed Windows and Linux environment. They are seeking a person who can assist users with different demands and who possesses a good technical grasp. In this helpd
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Posted 42 days ago | Updated 17 hours ago

Help Desk/Systems Support

Soni Resources Group

•

Voorhees Township, New Jersey, USA

Full-time

Soni's client is a growing nationwide law firm, and with that exciting expansion is looking to hire an additional Help Desk/Systems Support to work in their NJ office. This position will be onsite, Monday through Friday (hours will vary), as well as a rotating on-call weekend schedule. This person should be highly motivated and have excellent customer service and relationship-building skills, with a demonstrated ability to work independently and as a member of a team. Responsibilities: Provide t
Posted 27 days ago | Updated 6 hours ago

Application Analyst (Clinical)

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Clinical Application/IT Analystto be part of an emerging Biotech company located in Philadelphia to help provide support and analytics initiatives. *Must have worked to some capacity supporting Laboratory environments* Responsibilities of the Application Analyst: Individual will be supporting applications and end-users within Laboratory research environment.Work directly with Labops teams configuring instruments, support IT issues and performing Application ana
Posted 60+ days ago | Updated 7 hours ago

Marine Transportation System Specialist (CYBER), GS-0301-12

USAJOBS

•

Philadelphia, Pennsylvania, USA

Full-time

Duties As a Marine Transportation System (MTS) Cybersecurity, this position is responsible for the implementation and enforcement of all hazards and cybersecurity related executive orders, acts, regulations, laws, and Coast Guard policy supporting the safety and security of ports and waterways. Develops operational cybersecurity policies and assist in the implementation of policies, plans, procedures , and exercises for all cyber incidents that impact the marine environment, port security, or m
Posted 60+ days ago | Updated 4 days ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

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Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
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Posted 14 hours ago

Helpdesk Technician

TEKsystems c/o Allegis Group

•

Bryn Mawr, Pennsylvania, USA

Full-time

Description: RESPONSIBILITIES AND DUTIES: 1. Provide company-wide, level 1 support for supported Hardware, Software, Applications, Remote access and User Accounts 2. Support Windows 7 & Windows 10 laptops, desktops and tablets: End-user support, testing, configuration, troubleshooting, problem resolution and escalation. 3. Configure employee's BYOD mobile devices, Email and applications. Provide level 1 support for Airwatch, multifactor authentication setup, Email and applications on BYOD mobile
Posted 1 day ago | Updated 6 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 1 day ago | Updated moments ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 43 days ago | Updated 3 days ago