End User Support Analyst

Scottsdale, AZ, US • Posted 60+ days ago • Updated 9 hours ago
Contract Independent
On-site
USD $20.00 - 20.50 per hour
Company Branding Image
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • Technical Support
  • Help Desk
  • Tier 1
  • Database
  • Break/Fix
  • Production Support
  • Documentation
  • ITIL
  • Privacy
  • Marketing

Summary

Location: Scottsdale, AZ
Salary: $20.00 USD Hourly - $20.50 USD Hourly
Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY

1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software.

2.Monitors production systems for alerts, outages and system issues.

3.Seeks continuous improvements for applications, processes, support methods and team effectiveness.

4.Executes technical procedures to resolve production & non-production issues.

5.Evaluates systems and processes in an effort to resolves technical problems. Implements effective solutions for break/fix issues.

6.Develops knowledge of enterprise Systems.

7.Demonstrates understanding and knowledge of client needs, concerns and challenges.

8.Updates production and non-production support documentation and adheres to ITIL practices.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 724587
  • Posted 30+ days ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

About_Company_OneAbout_Company_Two
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Palmdale, California

Today

Contract

Compensation information provided in the description

Austin, Texas

Today

Contract

USD 65.00 - 68.00 per hour

Bedford, New Hampshire

Today

Contract

USD 100,000.00 - 180,000.00 per year

Newark, New Jersey

Today

Contract

USD 110,000.00 - 111,000.00 per year

Search all similar jobs