Help Desk II Jobs

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Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

Help Desk

COOLSOFT

Madison, Wisconsin, USA

Full-time

Position:- Help Desk 1Location:- Madison,WI(Onsite)Client: STATE OF WIJob code:144160Description :Client Info : DOA Note: * PLEASE NOTE THIS IS A 3RD SHIFT POSITION FULLY ON SITE IN MADISON WI. * Looking to move as quick as possible. Please be sure candidates are ready to interview next week and the following. * Work Shift: Tues Saturday 12:00am 8:30am with 30 min unpaid lunch. this is a 3rd shift position * Interview Process: Remote Interviews through TEAMS - 1 round Duration: through 6/30/2026

Help Desk Analyst 1 (765352)

Charter Global, Inc.

Conyers, Georgia, USA

Contract

JOB DESCRIPTION: Job Title: Help Desk Analyst 1 Location: Atlanta, GA Duration: Long Term LOCAL CANDIDATES ONLY *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsibl

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis

Mid-Level GIS Analyst/Help Desk support (Only W2)

Global Solutions Group

Remote

Contract

Mid-Level GIS Analyst/Help Desk support Remote Contract This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months Excellent Verbal Communication in customer service situations ArcGIS Pro ArcGIS Online Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar

Shift Lead- HelpDesk

Global CI

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Selected candidate must reside within two (2) hours of Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Bachelor's Degree and 3 years of experience, of experience OR 7+ years of experience in lie

GIS Analyst with Help Desk support

Information Resource Group, Inc.

Raleigh, North Carolina, USA

Contract, Third Party

Role: GIS Analyst with Help Desk support Location: Raleigh, NC- Remote from USA Duration: 1 year This resource is dedicated to providing help desk support and GIS analysis support through the next year. This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with cust

Help Desk System Analyst

3i People, Inc.

Conyers, Georgia, USA

Third Party, Contract

< class="fw-bold">Job DescriptionWe have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 5 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Job Description

Help Desk Admin

cyberThink, Inc.

Jersey City, New Jersey, USA

Full-time

Help desk Admin Jersey City, NJ 100% onsite role Candidate should have following experience: Imaging Laptop and desktop Imaging Windows 7, Windows 10 MacAfee Endpoint Encryption / Anti-Virus MS Office Ticket Remedy Troubleshooting Skills VPN The hourly range for roles of this nature are $20 to $30/hr. Rates are heavily dependent on skills, experience, location and industry. cyberThink is an Equal Opportunity Employer

Help Desk Agent Second Shift

Sentinel Technologies

Downers Grove, Illinois, USA

Full-time

We re seeking a highly skilled and customer-focused Second Shift Help Desk Agent to join our team on the evening shift. In this role, you ll provide hands-on technical support, manage service requests, and execute critical patching tasks for our primary client. This is an onsite position with an initial 4 6-week in-office training period. The role is Monday through Friday 3:30pm-12am. Key Responsibilities Case Management: Independently manage and resolve ServiceNow cases during your shift with a

Helpdesk Technician(s)

Patriot Talent Solutions

Knoxville, Tennessee, USA

Contract

Knoxville, TN | Helpdesk Technician(s) | Full-time We are actively recruiting multiple Helpdesk Technicians for our client in Knoxville, TN. The roles are six-month+ contracts that will require working onsite in Knoxville. This is an excellent opportunity to gain hands-on experience while making a meaningful impact at one of the area s top-rated employers. Due to client request, candidates must be eligible to work in the United States without sponsorship. What we re looking for: Strong customer

IT Help Desk Support

Blue Signal

Louisville, Kentucky, USA

Contract

IT Help Desk Support Join a nationally recognized healthcare network in delivering top-tier technology support to internal teams. This is an exciting opportunity for a skilled IT professional passionate about resolving technical issues, improving support systems, and collaborating across departments to keep operations running smoothly. You ll be at the heart of user support solving problems, guiding users, and keeping business systems efficient and dependable. **This is a contract position. Thi

Help Desk Analyst

Vector Consulting, Inc

Conyers, Georgia, USA

Contract

Our government client is looking for an experienced Help Desk Analyst on an onsite 12+ months renewable contractopportunityin Conyers, GA. Position: Help Desk Analyst | W2 RATE; 20/hr | Beginner | 9 open slots | Spanish is a must Job Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshoot

Help Desk Analyst - Richmond, VA

NovaLink Solutions

Richmond, Virginia, USA

Third Party, Contract

Job Title: Help Desk Analyst - Onsite Richmond, VA Duration: 12 Months Location: Richmond, Virginia - 23219 About the role: The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Organization to improve communications with the public and customer services. In addition will: Become familiar with Organization services. Answer questions from the public, business, government agencies and others. Identify the r

IT Help Desk Specialist

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

Join a renowned architecture and design firm located near Colony Square in Midtown Atlanta as a full-time IT Help Desk Specialist. This is a fantastic opportunity to work with a collaborative and creative team in a fast-paced, design-centric environment. You'll be providing crucial IT support across the firm, using technologies like Microsoft Office 365, Exchange, Active Directory, Jira, and both Windows and macOS systems. This is a great opportunity to bring your IT skills into a creative, desi

EHR Helpdesk Analyst 1st Shift

Expert Technology Services

North Carolina, USA

Full-time, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues re

Helpdesk 2nd Shift Lead

V-Soft Consulting Group, Inc

Durham, North Carolina, USA

Contract

Helpdesk 2nd Shift Lead Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 2nd Shift Lead for our premier client in Durham, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 Years. Proficiency with ServiceNow: 3 Years. Experience supervising or mentoring helpd

Helpdesk 3rd Shift Lead

V-Soft Consulting Group, Inc

Raleigh, North Carolina, USA

Contract

Helpdesk 3rd Shift Lead Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 3rd Shift Lead for our premier client in Raleigh, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 years. Proficiency with ServiceNow: 3 years. Experience supervising or mentoring hel

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen