Help Desk Manager jobs

Rancho Palos Verdes, California

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Today

Help Desk Manager Location: Palos Verdes, CA (Onsite) Employment Type: 3 Month Contract-to-hire About the Role We are seeking an experienced, hands-on IT Manager to lead and scale our IT Help Desk operations. This role is responsible for managing a team of support professionals, driving service excellence, and continuously improving support processes and performance. The ideal candidate is a strong people leader with deep technical expertise, a customer-first mindset, and a proven ability to me

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Full-time

$0.00 - $90000 per annum

Helpdesk Manager

Hybrid in Washington, District of Columbia

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2d ago

Job Title: Tier 2-Helpdesk Lead Location: Washington, DC (Onsite; telework only if government authorizes) Status: Full-time, Contract Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, VA, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serving business communities as a leading IT vendor providing innova

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Full-time

$90,000 - $100,000

Help Desk Manager

Colorado Springs, Colorado

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2d ago

CompQsoft is seeking a Help Desk Manager to join our team of qualified, diverse individuals at Colorado Springs, CO for Airforce program. Job Description: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and pr

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Full-time

80,000 - 90,000

Help Desk Manager (Active Secret)

Colorado Springs, Colorado

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2d ago

Job Title: Help Desk Manager Location: Colorado Springs Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Responsibilities: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardwar

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Full-time

80000 - 90000

Help Desk Manager

New Jersey

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Today

Help Desk Manager Req number: R8418 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results acr

Full-time

USD 60.00 - 64.00 per hour

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

Help Desk Manager

Tysons, Virginia

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Today

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.Manage and mentor service desk staff, ensuring they are well-traine

Full-time

USD 120,000.00 - 135,000.00 per year

Help Desk Manager

North Carolina

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Manager - TS/SCI Required Make meaningful contributions

Full-time

USD 85,000.00 - 115,000.00 per year

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide wor

Full-time

USD 111,155.00 - 150,385.00 per year

Helpdesk Manager

Waynesville, Missouri

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Today

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also of

Full-time

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Wachter is looking for a Full time Help Desk Manager in Mt. Laurel, AR for the 2pm-11pm shift. The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong

Full-time

Help Desk Specialist Manager

Arlington, Virginia

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Today

Overview The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service desk supporting the F-35 Joint Program Office Virtual Enterprise environment. This position directs second-tier support for end-user hardware, software, applications, servers, network services, service requests, incidents, and recurring problems that cannot be resolved at the first tier. The role trains and coaches help desk personnel, monitors service levels and customer experience, ser

Full-time

USD 130,000.00 per year

Help Desk Lead/CAB Manager

Arlington, Virginia

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Today

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation

Full-time

Helpdesk Experience Manager

Logan, Utah

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Today

At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail, Autonomy and Growth guiding everything we do, we're shaping the future of automation in dynamic markets. ASI Robots has grown to more than 700 employees, and our In

Full-time

USD 118,500.00 - 149,152.00 per year

IT Support Manager, Help Desk Hybrid

Georgia

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Today

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence Position Overview: The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure

Full-time

USD 90,000.00 - 110,000.00 per year

Manager, Yardi Help Desk (Remote-US)

Remote

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Today

WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive

Full-time

365 Admin and Help Desk Manager (5788)

Manassas, Virginia

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Today

Three Saints Bay, LLC. a government contracting industry leader, is seeking an experienced 365 Admin and Help Desk Manager to lead our IT operations with a strong focus on Microsoft 365 cloud ecosystem, endpoint management, security operations, and compliance with CMMC (Cybersecurity Maturity Model Certification) and NIST SP 800-171 requirements. This is a hybrid position reporting into either our Manassas, VA office or our Charleston, SC office. The ideal candidate will oversee the administrati

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Specialist

Washington, District of Columbia

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6d ago

The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports Districts mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, prin

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Contract

Depends on Experience

Help Desk Lead

Montgomery, Alabama

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Today

Overview Bluewater Federal is looking for a Help Desk Lead to support the USAF at Maxwell AFB. The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations. Responsibilities Manage Level I, II, and help desk support for all BMx systems.Oversee ticket intake, triage, escalation, and queue performance.Monitor response-time compliance and o

Full-time

Helpdesk Lead

Washington, District of Columbia

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2d ago

Job Title: Tier 2-Helpdesk Lead Location: Washington, DC (Onsite; telework only if Client authorizes) Status: Full-time, Contract Clearance: Public Trust Salary: Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, VA, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serving business communities as a leadin

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Full-time

$80,000 - $100,000