Help Desk Manager jobs

Hybrid in Rockville, Maryland

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6d ago

Help Desk Manager / Service Desk Lead Location: Silver Spring, MD, Hybrid Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM ET Customer: U.S. Food and Drug Administration, FDA CDER Employment Type: Full-Time Status: Contingent upon contract award Position Overview NeevSys is seeking an experienced Help Desk Manager to lead Tier 0, Tier 1, and Tier 2 support for the FDA Center for Drug Evaluation and Research, Office of Computational Science. The Service Desk supports scientific computing

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Full-time, Third Party

Depends on Experience

Help Desk Manager

Romulus, Michigan

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Today

Description Our client is seeking an experienced IT Service Desk Manager to lead and elevate its IT support organization across multiple North American locations. This is a hands-on leadership opportunity for someone who enjoys building structure, improving processes, developing teams, and delivering exceptional customer service in a fast-paced, 24/7 operational environment. The ideal candidate has experience implementing IT service management best practices, leading technical support teams, an

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Full-time

USD 70,000.00 - 80,000.00 per year

Desktop Support Manager/Help Desk Manager- 100% Remote

Remote

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3d ago

Required Qualifications Bachelors degree in IT, Computer Science, or equivalent experience.5+ years of IT Support experience.2+ years of Help Desk leadership/supervisory experience.Experience supporting multi-location restaurant POS systems.Strong networking skills (TCP/IP, DHCP, DNS, Wi-Fi).Experience with Windows OS and Microsoft 365.Strong troubleshooting, communication, and organizational skills.Preferred Qualifications Experience with restaurant POS platforms (Toast, NCR Aloha, Oracle MICRO

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Full-time

Depends on Experience

Help Desk Manager

North Carolina

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Manager - TS/SCI Required Make meaningful contributions

Full-time

USD 85,000.00 - 115,000.00 per year

PCard/EProc/HelpDesk Manager

North Carolina

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Today

Agency Safety Division 70000075 Dept of Public Safety Job Classification Title Administrative Officer II (NS) Position Number 65021914 Grade NC12 About Us The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law En

Full-time

USD 47,703.00 - 83,479.00 per year

WT: HELP DESK MANAGER - 41500051

Tallahassee, Florida

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Today

Requisition No: 878467 Agency: Florida Gaming Control Commission Working Title: WT: HELP DESK MANAGER - 41500051 Pay Plan: SES Position Number: 41500051 Salary: $65,000 - $70,000 Posting Closing Date: 08/18/2026 Total Compensation Estimator Tool FLORIDA GAMING CONTROL COMMISSION Division of Administration Office of Information Technology Workstation Support/Help Desk Manager - SES Position Number: 41500051 Hiring Salary: $65,000 - $70,000 OPEN COMPETITIVE Overview: The Florida Gaming Co

Full-time

USD 126,392.08 per year

Helpdesk Manager

Waynesville, Missouri

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Today

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also of

Full-time

Helpdesk Manager

Washington, District of Columbia

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Today

Overview JOB SUMMARY: The Helpdesk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary, this role is primarily responsible for managing helpdesk staff, operations and customer relations. Responsibilities ESSENTIAL FUNCTIONS: Operations Management Ensure helpdesk policy & procedures are well documented and adhered to on a daily and weekly basis.Identify procedural gap

Full-time

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide wor

Full-time

USD 111,155.00 - 150,385.00 per year

Helpdesk Manager - CEHS Dean's Office

Logan, Utah

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Today

Overview The Helpdesk Manager (Computer Technician Lead) is responsible for the purchasing, maintenance, and roll-out of college-wide computer systems. The individual will oversee, coordinate, and lead the day-to-day activities of the CEHHS IT helpdesk. Among the duties will be to assign priority, staffing, and management of service tickets within the college to ensure a high service level and customer service. Responsibilities Responsibilities: Manages the assignment of staff and priority le

Full-time

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Wachter is looking for a Full time Help Desk Manager in Mt. Laurel, AR for the 2pm-11pm shift. The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong

Full-time

365 Admin and Help Desk Manager (5788)

Manassas, Virginia

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Today

Three Saints Bay, LLC. a government contracting industry leader, is seeking an experienced 365 Admin and Help Desk Manager to lead our IT operations with a strong focus on Microsoft 365 cloud ecosystem, endpoint management, security operations, and compliance with CMMC (Cybersecurity Maturity Model Certification) and NIST SP 800-171 requirements. This is a hybrid position reporting into either our Manassas, VA office or our Charleston, SC office. The ideal candidate will oversee the administrati

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Lead/CAB Manager

Arlington, Virginia

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Today

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation

Full-time

Helpdesk Experience Manager

Logan, Utah

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Today

At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail, Autonomy and Growth guiding everything we do, we're shaping the future of automation in dynamic markets. ASI Robots has grown to more than 700 employees, and our In

Full-time

USD 118,500.00 - 149,152.00 per year

IT Support Manager, Help Desk Hybrid

Georgia

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Today

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence Position Overview: The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure

Full-time

USD 90,000.00 - 110,000.00 per year

Manager, Yardi Help Desk (Remote-US)

Remote

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Today

WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive

Full-time

Help Desk Lead

Montgomery, Alabama

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Today

Overview Bluewater Federal is looking for a Help Desk Lead to support the USAF at Maxwell AFB. The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations. Responsibilities Manage Level I, II, and help desk support for all BMx systems.Oversee ticket intake, triage, escalation, and queue performance.Monitor response-time compliance and o

Full-time

Help desk

North Carolina

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Yesterday

Help Desk Contract To Hire 100% onsite, Raleigh, local candidates W2: $25/hr (max) To assist the Information Technology Department in maintaining and supporting technological systems within the corporate office and associaed properties. To provide remote back office and high speed internet system support and troubleshooting for new and existing hotel properties. RESPONSIBILITIES: Maintain and support Corporate office computer network and users. Provide help desk support for corporate office and

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Contract

Help Desk Analyst

Remote or Phoenix, Arizona

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Today

job summary: Our client is looking for a Help Desk Analyst for a 100% remote 5 month contract opportunity. location: Telecommute job type: Contract salary: $22 - 25 per hour work hours: 8am to 5pm education: No Degree Required responsibilities: Role Overview The Help Desk Analyst provides technical assistance and support for incoming queries and issues related to enterprise resource planning (ERP) and human capital management (HCM) platforms. This role responds to user queries via phone

Contract

USD22 - USD25

Help Desk Lead

Colorado Springs, Colorado

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2d ago

Job Title: Help Desk Lead Location: SSFB, Colorado Spring CO ( Communications Focal Point - SSFB ) Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Requirements Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial poi

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Full-time

Depends on Experience