Help Desk Manager jobs

Hybrid in Carson City, Nevada

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16d ago

DIRECT CLIENT: HelpDesk Manager 18 months Carson City, NV Local Candidates Only Key Responsibilities Strategic Leadership Set and communicate the help desks overall strategy, aligning with organizational goals and both functional and technical requirements. Establish a vision for the help desks role in supporting client, ensuring alignment with the needs of county election officials Lead the strategic redesign and ongoing optimization of the Zendesk ticketing process, establishing standard

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Contract

Depends on Experience

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

A fast growing company in the medical industry is currently looking for a Senior Manager of Help Desk to lead and evolve its internal IT support organization. This role will oversee a team of techs that support clinics, support centers, and call centers in a highly visible, business critical environment. In this role, you'll work closely with IT leadership, field operations, and third party partners to modernize the help desk function, establish consistent standards, and scale support as the bus

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Full-time

$110000 - $125000

Help Desk Manager - HBITS-07-14525

New York

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Today

72 months experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person. 60 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station 60 months experience supporting users with Office 365 applications including Outlook, Word, Excel and Powerpoint 60 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices 60 months experience in using and also supporting users with

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Contract, Third Party

Help Desk Manager

Dallas, Texas

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Today

Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers. Located in Dallas, TX, this position requires three days onsite with Monday and Thursday being mandatory office days. You'll oversee IT help desk staffing and operations while managing a team of both local and remote staff across multiple time zones. This is a strategic role where you'll analyze support trends t

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Full-time

USD 125,000.00 per year

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

We are looking for a Help Desk Manager based in Dallas, TX to support a fast-growing, multi-location organization. This hybrid role requires being onsite Mondays, Thursdays, and one additional day of your choice. You'll lead a 12-person help desk team across CST/EST time zones, modernize workflows, and strengthen service delivery for internal users and field teams. This position offers the chance to reshape an already fast paced help desk environment by implementing better structure, updated pro

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Full-time

$110000 - $125000

Help Desk Manager-Ft Belvoir, VA (On-Site)

Fort Belvoir, Virginia

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12d ago

Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Overview:The Help Desk Manager will lead and manage all on-site IT Helpdesk operations for the client's Information Technology Operations Center (ITOC). This role serves as the primary liaison between government supervisors and contractor personnel, ensuring service delivery aligns with client's performance, reporting, and compliance standards. Key Responsibil

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Contract

Depends on Experience

Help Desk and Infrastructure Manager

Dayton, Ohio

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2d ago

Description We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our manufacturing organization. This position offers the opportunity to combine technical expertise with leadership responsibilities, ensuring seamless support for end-users and efficient management of IT systems. As a long-term contract role based in Dayton, Ohio, this position is ideal for candidates seeking a dynamic environment where they c

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Contract

IT Help Desk Manager

Washington, District of Columbia

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6d ago

*Job Title: IT Help Desk Manager **Job Summary:** The Department of Transportation (DOT) is seeking a skilled and motivated IT Help Desk Manager to oversee our helpdesk operations, ensuring effective IT support for internal staff and external stakeholders. The ideal candidate will have a strong technical background, excellent leadership skills, and a commitment to providing exceptional customer service in a fast-paced government environment. This role is critical to maintaining the productivity

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Full-time

Depends on Experience

SEC122625E - Help Desk Specialist I (HDS I)

Washington, District of Columbia

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6d ago

Job Description: About the Role: The Help Desk Specialist I (HDS I) provides frontline operational and technical support for Facilities Help Desk operations. This role is responsible for monitoring and responding to facilities-related requests received via email and phone during standard business hours. The HDS I supports Facilities and Space Management teams by assisting with work order coordination, move and relocation activities, furniture support, and day-to-day facilities services. This pos

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Contract

Depends on Experience

SEC122625D - Help Desk Specialist II (HDS II)

Washington, District of Columbia

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6d ago

Job Description: About the Role: The Help Desk Specialist II (HDS II) provides technical and operational support to Facilities and Space Management teams by monitoring, triaging, and responding to facilities-related requests received via email and phone. This role supports the Facilities Help Desk during standard business hours and serves as a key point of coordination between internal teams, vendors, and service providers to ensure timely, accurate, and high-quality service delivery. The HDS II

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Contract

Depends on Experience

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Salary Range: $56,200 - $66,600 per year Location: Dublin, CA - Onsite Role Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email requests for assistance from users. Follow up on open tickets from the Help Desk call tracking system, escalate problems to other IT employees (when appropriate) to obtain timely resolution, provide or coordinate basic support, installation services, an

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Contract

$27 - $32 per hour

Help Desk Analyst HDA2 A4 SC3

Harrisburg, Pennsylvania

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6d ago

Help Desk Analyst HDA2 A4 SC3 Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications an

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Contract, Third Party

Help Desk Associate

Westlake, Ohio

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Today

job summary: Are you an IT enthusiast ready to launch your career in a dynamic, fast-paced environment? We're looking for a highly motivated and customer-focused Help Desk Associate to join the IT support team of a rapidly growing organization. This is a foundational role where you'll develop crucial troubleshooting, technical, and customer service skills while providing essential first-level support to end-users. If you have a passion for technology and a commitment to resolving technical chal

Full-time

USD55,000 - USD60,000

Help Desk Support Analyst (Junior)

Hybrid in Coraopolis, Pennsylvania

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2d ago

Job Title:Help Desk Support Analyst (Junior)Location:Coraopolis, PAWork Type:Hybrid or Remote (dependingon shift)Duration:6 months contract w/ potential of extension or conversionRate: 18.50/hr on W2Responsibilities: Provide desktop and client support for Windows desktops/laptops, MacBooks, servers, and imaging services Support retail technology (registers, pin pads, handheld PDT devices) Perform basic user and application support (password resets via Active Directory, MFA, VPN connectivity) Doc

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Contract

Depends on Experience

Help Desk II

Madison, Wisconsin

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Today

job summary: Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services - Professional shall comply with the Department's administrative rules and the agency's policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which t

Contract

USD23 - USD24

Help Desk 1

Austin, Texas

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2d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Help Desk/Computer Operator

Jefferson City, Missouri

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2d ago

Role: HelpDesk/Computer OperatorLocation: Jefferson City< Missouri5 days onsiteAddress Hardware and Software problems within the data center, escalating issues as required.Troubleshoot and effectively communicate errors and issues to AD staff and/or third party vendors.Weekly forms inventory.Responsible for system maintenance and integrity.Performs complex computer operational tasks/procedures.In the absence of the supervisor they will perform limited supervisory functions.Perform all iSeries ba

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Contract

$20 - $30

Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers opera

Full-time

USD 34.00 - 46.00 per hour

Jr Help Desk Admin

Princeton, New Jersey

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24d ago

Description: Responsibilities: Plain Help Desk support where candidates need to take calls and help users based on the training and documentation provided to them.

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Contract

20 - 25

Help Desk Technician - MIDS - TS/SCI w/ poly

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate w

Full-time

USD 25.50 - 34.50 per hour

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Help Desk Manager jobs