Help Desk Manager jobs

Portland, Oregon

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Today

An MSP Company in Beaverton, OR is hiring a Helpdesk Manager to join the team for a great long term opportunity! Job Description: Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support requests and escalations.Manage, mentor, train, and evaluate IT support staff while fostering a collaborative, high-performing team environment.Serve as the primary technical escalation point, guiding troubleshooting efforts and driving root cause resolution.Develop, monitor,

Full-time

USD 48.00 - 58.00 per hour

IT Helpdesk Manager

Phoenix, Arizona

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Today

Full-time

USD 48.00 - 58.00 per hour

IT Helpdesk Manager - (Previous MSP Experience Needed)

Phoenix, Arizona

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Today

Looking for an experienced IT Help Desk Manager for our MSP / Managed Service Provider here in the Phoenix area. Top Skills Details 2+ years in Management / Supervisory Help Desk /Service Desk envioronmentPrevious technical background in IT Service desk / IT help Desk experienceMUST have MSP / Managed Services experience, ideally managementPrevious experience managing 5-10+ people Job Description: Monitor and respond quickly and effectively to requests received through the IT helpdesk.Manage th

Full-time

USD 48.00 - 58.00 per hour

PCard/EProc/HelpDesk Manager

North Carolina

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Today

Agency Safety Division 70000075 Dept of Public Safety Job Classification Title Administrative Officer II (NS) Position Number 65021914 Grade NC12 About Us The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law En

Full-time

USD 47,703.00 - 83,479.00 per year

Help Desk Manager

North Carolina

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Manager - TS/SCI Required Make meaningful contributions

Full-time

USD 85,000.00 - 115,000.00 per year

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide wor

Full-time

USD 111,155.00 - 150,385.00 per year

Help Desk Manager

Hybrid in Rockville, Maryland

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13d ago

Help Desk Manager / Service Desk Lead Location: Silver Spring, MD, Hybrid Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM ET Customer: U.S. Food and Drug Administration, FDA CDER Employment Type: Full-Time Status: Contingent upon contract award Position Overview NeevSys is seeking an experienced Help Desk Manager to lead Tier 0, Tier 1, and Tier 2 support for the FDA Center for Drug Evaluation and Research, Office of Computational Science. The Service Desk supports scientific computing

Easy Apply

Full-time, Third Party

Depends on Experience

Helpdesk Manager

Waynesville, Missouri

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Today

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also of

Full-time

Helpdesk Manager

Washington, District of Columbia

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Today

Overview JOB SUMMARY: The Helpdesk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary, this role is primarily responsible for managing helpdesk staff, operations and customer relations. Responsibilities ESSENTIAL FUNCTIONS: Operations Management Ensure helpdesk policy & procedures are well documented and adhered to on a daily and weekly basis.Identify procedural gap

Full-time

Help Desk Manager

Colorado Springs, Colorado

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2d ago

CompQsoft is seeking a Help Desk Manager to join our team of qualified, diverse individuals at Colorado Springs, CO for Airforce program. Job Description: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and pr

Easy Apply

Full-time

Depends on Experience

Help Desk Manager (Active Secret)

Colorado Springs, Colorado

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2d ago

Job Title: Help Desk Manager Location: Colorado Springs Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Security Clearance: Secret Responsibilities: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardwar

Easy Apply

Full-time

00000+

Help Desk Lead/CAB Manager

Arlington, Virginia

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Today

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation

Full-time

Desktop Support Manager/Help Desk Manager- 100% Remote

Remote

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5d ago

Required Qualifications Bachelors degree in IT, Computer Science, or equivalent experience.5+ years of IT Support experience.2+ years of Help Desk leadership/supervisory experience.Experience supporting multi-location restaurant POS systems.Strong networking skills (TCP/IP, DHCP, DNS, Wi-Fi).Experience with Windows OS and Microsoft 365.Strong troubleshooting, communication, and organizational skills.Preferred Qualifications Experience with restaurant POS platforms (Toast, NCR Aloha, Oracle MICRO

Easy Apply

Full-time

Depends on Experience

Help Desk Manager

Tysons, Virginia

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Today

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.Manage and mentor service desk staff, ensuring they are well-traine

Full-time

USD 120,000.00 - 135,000.00 per year

WT: HELP DESK MANAGER - 41500051

Tallahassee, Florida

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Today

Requisition No: 878467 Agency: Florida Gaming Control Commission Working Title: WT: HELP DESK MANAGER - 41500051 Pay Plan: SES Position Number: 41500051 Salary: $65,000 - $70,000 Posting Closing Date: 08/18/2026 Total Compensation Estimator Tool FLORIDA GAMING CONTROL COMMISSION Division of Administration Office of Information Technology Workstation Support/Help Desk Manager - SES Position Number: 41500051 Hiring Salary: $65,000 - $70,000 OPEN COMPETITIVE Overview: The Florida Gaming Co

Full-time

USD 126,392.08 per year

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

Helpdesk Manager - CEHS Dean's Office

Logan, Utah

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Today

Overview The Helpdesk Manager (Computer Technician Lead) is responsible for the purchasing, maintenance, and roll-out of college-wide computer systems. The individual will oversee, coordinate, and lead the day-to-day activities of the CEHHS IT helpdesk. Among the duties will be to assign priority, staffing, and management of service tickets within the college to ensure a high service level and customer service. Responsibilities Responsibilities: Manages the assignment of staff and priority le

Full-time

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Wachter is looking for a Full time Help Desk Manager in Mt. Laurel, AR for the 2pm-11pm shift. The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong

Full-time

Helpdesk Experience Manager

Logan, Utah

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Today

At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail, Autonomy and Growth guiding everything we do, we're shaping the future of automation in dynamic markets. ASI Robots has grown to more than 700 employees, and our In

Full-time

USD 118,500.00 - 149,152.00 per year

IT Support Manager, Help Desk Hybrid

Georgia

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Today

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence Position Overview: The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure

Full-time

USD 90,000.00 - 110,000.00 per year