Help Desk Manager jobs

New York, New York

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Today

Description We are looking for a Help Desk Manager to lead day-to-day support operations and deliver dependable IT assistance for users across the organization in New York, New York. This Long-term Contract position is ideal for a hands-on leader who can oversee service delivery, strengthen support processes, and guide technical teams in a fast-paced environment. The role requires strong experience with Microsoft technologies and a practical approach to resolving issues, improving workflows, and

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Contract

USD 35.63 - 41.25 per hour

IT Help Desk Manager

Hybrid in Trenton, New Jersey

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2d ago

Greetings Welcome to TechProjects! We specialize in IT System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to h

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Contract

Depends on Experience

Help Desk Manager

Glens Falls, New York

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Today

Description We are looking for an experienced Help Desk Manager to lead onsite IT support operations in Glens Falls, New York. This role is ideal for a hands-on leader who can guide a small support team, maintain high service standards, and keep ticket workflows moving efficiently. The position combines people leadership with operational oversight, requiring strong judgment, technical depth, and a commitment to delivering responsive end-user support. Requirements At least 7-8 years of experience

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Full-time

USD 75,000.00 - 90,000.00 per year

IT Helpdesk Manager

Chino, California

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4d ago

We are looking for IT Helpdesk Manager for our client in Chino, CAJob Title: IT Helpdesk Manager Job Location: Chino, CA Job Type: Contract Job Overview: Pay Range: $55.00hr - $60.00hr Requirement/Must Have: Bachelor s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.10+ years of progressive IT Helpdesk, Service Desk, or End User Support experience.5+ years of leadership or management experience overseeing technical support teams.Demonstrated

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Third Party, Contract

Depends on Experience

Helpdesk Technician

Seattle, Washington

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Today

Role: Helpdesk Technician Location: Seattle, WA - Onsite Position Type: Contract to Hire Annual Compensation Range: $62,000-$72,000 Overview We are seeking a Helpdesk Technician to join a fast-paced IT team supporting 20+ regional offices and 500+ employees nationwide. This role is ideal for someone who thrives in a dynamic environment and enjoys troubleshooting across a broad range of technologies. You will be responsible for managing your own ticket queue, resolving technical issues, and d

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Contract

$62000 - $72000 per annum

IT Help Desk Manager - MSP

Remote or Hybrid in Ellicott City, Maryland

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5d ago

SUMMARY This job posting is on behalf of an Arc Human Capital, LLC client. Our client is a Maryland-based Managed Service Provider with over 20 years of experience delivering secure, efficient, and reliable networking and IT services. They serve a diverse client base across healthcare, construction, real estate, marketing, and legal industries. Their mission = Happy Network = Happy Staff.It reflects their commitment to client-first service delivery and a team culture built on trust, accountabili

Full-time

118,000 - 122,000

Help Desk

Hybrid in Dimondale, Michigan

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4d ago

We are seeking a customer-focused IT Help Desk Specialist 1 to provide frontline IT and service administration support for the Michigan Public Safety Communications System (MPSCS) under the State of Michigan's Cybersecurity & Infrastructure Protection Services division. This role handles Tier 1 technical support, ticket management, incident diagnosis, and service request fulfillment for state employees, first responders, and partner public safety agencies. Client: State of Michigan DTMB / MPSC

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Contract, Third Party

Depends on Experience

Help Desk Technician

Nashville, Tennessee

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9d ago

Title: Help Desk Technician Location: Nashville, TN Duration: 6 Months Onsite Metro ITS is looking for a Help Desk Technician to join our 24x7x365 Tier 1 Help Desk team. The Help Desk is the first point of contact for Metro Nashville employees who need technical assistance. We support customers by phone, email, and service portal. The technician will troubleshoot, resolve, document, and escalate technical issues and service requests. The work can range from simple password and account issues to

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Third Party, Contract

Depends on Experience

Help Desk Manager

New Jersey

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Today

Help Desk Manager Req number: R8418 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results acr

Full-time

USD 60.00 - 64.00 per hour

Help Desk Manager

Herndon, Virginia

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Today

Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put each other first. It's

Full-time

USD 90,000.00 - 120,000.00 per year

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

Help Desk Manager

Washington, District of Columbia

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Today

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Company Overview: The U.S. Equal Employment Opportunity Commission (EEOC) is responsible

Full-time

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide wor

Full-time

USD 111,155.00 - 150,385.00 per year

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Responsibilities: Lead and manage multi-tier Help Desk and technical support teamsOversee daily operations across phone, email, chat, and ticketing queuesEnsure SLA compliance and timely resolution of incidents and service requestsMonitor workload distribution, staffing levels, queue health, and escalation managementCoach, mentor, and develop supervisors and technical support personnelDrive continuous improvement initiatives focused on efficiency, service quality, and customer experienceMaintai

Full-time

Helpdesk Experience Manager

Logan, Utah

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Today

At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail, Autonomy and Growth guiding everything we do, we're shaping the future of automation in dynamic markets. ASI Robots has grown to more than 700 employees, and our In

Full-time

USD 118,500.00 - 149,152.00 per year

Help Desk Specialist Manager

Arlington, Virginia

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Today

Overview The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service desk supporting the F-35 Joint Program Office Virtual Enterprise environment. This position directs second-tier support for end-user hardware, software, applications, servers, network services, service requests, incidents, and recurring problems that cannot be resolved at the first tier. The role trains and coaches help desk personnel, monitors service levels and customer experience, ser

Full-time

USD 130,000.00 per year

Help Desk Lead/CAB Manager

Arlington, Virginia

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Today

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation

Full-time

IT Support Manager, Help Desk Hybrid

Georgia

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Today

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence Position Overview: The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure

Full-time

USD 90,000.00 - 110,000.00 per year

Help Desk Manager

North Carolina

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Manager - TS/SCI Required Make meaningful contributions

Full-time

USD 85,000.00 - 115,000.00 per year

Helpdesk Manager

Waynesville, Missouri

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Today

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also of

Full-time