Help Desk Manager jobs

Dublin, Ohio

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Today

Required Skills: 5+ years' experience working in IT support/helpdesk related roles 3+ years' experience in a supervisory or management capacity Experience working in a Windows 10/11 environment Experience working with a ticketing system Experience utilizing Active Directory Experience defining and managing SLAs/KPIs to ensure service quality and efficiency Excellent customer service skills Desired Skills: Bachelor's degree in Information Technology, Computer Science, or related field of

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Contract

ERP Helpdesk manager

Hybrid in Washington, District of Columbia

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26d ago

Overview:We are seeking an experienced ERP Help Desk Manager with strong knowledge of Unit4 ERP to lead our support team. The role involves managing day-to-day help desk operations, ensuring timely resolution of ERP-related issues, and improving user satisfaction. Key Responsibilities: Manage and oversee the ERP help desk team supporting Unit4 ERP users. Ensure timely response and resolution of tickets, incidents, and service requests. Act as the primary escalation point for complex Unit4 ERP is

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Full-time

Depends on Experience

Help Desk Manager

Staunton, Virginia

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Today

Description Position: IT Help Desk Manager Department: Information Technology FLSA: Exempt The following Job Description is intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Job Descriptions are subject to change based on the exclusive needs of Fisher Auto Parts, Incorporated. This Job Description is not a contract of employment; do

Full-time

Desktop Support Candidate

Hybrid in Boston, Massachusetts

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4d ago

FT Hybrid role, 2 - 3 days in the office, Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) IT helpdesk technician, 3+ years experience Solid Understanding of Identity Access Management and best practiced is desired Python or PowerShell scripting is a plus Ability to travel to clients onsite in and around the Boston area (Waltham, Cambridge, Boston) Great communications and ability to work with our client users and customer VIP executives at their of

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Full-time

$0+

Help Desk Analyst

Pennsylvania

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Today

job summary: Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. location: Malvern, Pennsylvania job type: Contract salary: $17 - 20 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support.Documents, tracks, and monitors the problem

Contract

USD17 - USD20

Contractor - Help Desk Analyst

Scottsdale, Arizona

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Today

job summary: Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. location: Scottsdale, Arizona job type: Contract salary: $17 - 21 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support.Documents, tracks, and monitors the problem us

Contract

USD17 - USD21

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transfor

Full-time

USD 26.98 - 36.50 per hour

Application Support Help Desk analyst

Durham, North Carolina

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20d ago

Hi, I am looking for Application Support Help Desk analyst for my client. Skill: Experience and knowledge of browser-based applications.Experience researching, analyzing and interpreting automated system problems.Experience working in a Application/Production Support based (not hardware) help desk environment.Working knowledge of social services and subsidized Child Care / Providers.Broad knowledge of the NC FAST application and functionality.Experience writing and running SQL queries.Experience

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Contract

$10 - $22

Help Desk IT Support

Hybrid in Jersey City, New Jersey

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4d ago

Help Desk IT Support Location: Jersey City,N J / CA /TX/Atlanta ,GA 1+Year

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Contract, Third Party

Depends on Experience

Help Desk Engineer :: Sanjose CA (Onsite)

San Jose, California

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Today

Role: Help Desk Engineer Location: San Jose CA (Onsite) Duration: 6 - 12+ Month Contract Technical Requirements: Key Responsibilities: 2+ years of exp Respond to user requests via chat, email, phone, or ticketing systems. Troubleshoot and resolve issues related to hardware, software, applications, and networks. Escalate unresolved issues to higher-level support or specialized teams. Document incidents, resolutions, and updates in the ticketing system (e.g., ConnectWise). Manage IT inventor

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Third Party, Contract

Help Desk Analyst

Huntington Beach, California

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Today

The role of the Help Desk Analyst is to ensure proper technology operation so that operators can execute our brand efficiently. This includes receiving, prioritizing, documenting, and actively resolving support requests. Problem resolution may involve the use of diagnostic and request tracking tools, as well as require that the individual give remote assistance and personal follow-up. The person in this role is responsible for providing Gold Standard, first level technical support to all team m

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Contract

$25 - $27.00 per hour

Entry-level Help Desk Technician

Georgia

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Today

job summary: Jumpstart your IT career with a hands-on Help Desk Technician role! This unique opportunity offers direct involvement in crucial Windows 10 to 11 migrations and MFA deployments, providing invaluable project experience. Work closely with an engaged team in a dynamic environment, offering face-to-face interaction and the chance to make a tangible impact by alleviating critical workloads. location: McDonough, Georgia job type: Contract salary: $20 - 22 per hour work hours: 9am to

Contract

USD20 - USD22

Help Desk Technician- DAYS - TS/SCI w/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transfor

Full-time

USD 25.50 - 34.50 per hour

Help Desk III Madison, WI Hybrid 12 Months MUST BE current resident of Wisconsin

Madison, Wisconsin

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2d ago

Role: Help Desk Location: Madison, WI Hybrid Duration: 12 Months Must be current resident of Wisconsin Top Required Skills & Years of Experience: - Service Desk & IT/Desktop Support (2-5+ years of relevant experience) - Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) - Strong communication and customer service skills Nice to Have Skills: - Flexibility to help service desk during peak hours - Image and deploy PCs (2-5 years' experience)

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Contract

Depends on Experience

Helpdesk/IT Support Technician

College Station, Texas

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Today

Summary: We are seeking a Help Desk / IT Support Technician for an urgent short-term contract in College Station, TX. The role will support the setup of IT infrastructure for a large live event at a stadium. Candidates must be local to College Station or able to reliably commute. Responsibilities: Device Deployment: Install, configure, and deploy Windows devices on-site. Network Support: Handle basic networking tasks, including switch/router setup and troubleshooting connectivity issues. Event

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Contract

Helpdesk Engineer

Moses Lake, Washington

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16d ago

Minimum 1 year experience in helpdesk is required. Respond to user requests for support and resolve problems.Monitor and respond quickly and effectively to requests received through the helpdesk.Install, test and configure new workstations, peripheral equipment and software.Monitor system performance and functionality.Provide support to our driving associates in person and over the phone.

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Full-time

Depends on Experience

Help Desk II - Madison WI

Madison, Wisconsin

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2d ago

Help Desk II Madison WI Long Term $25/hr on W2 Photo id must Responsibilities: Serving as the first point of contact for customers seeking technical assistance over the phone, via emailand or through our ticketing system. This includes walk-ins. Documentation of all customer interactions within our ticketing systemPerforming remote troubleshooting through diagnostic techniques and pertinent questions.Manage tickets assigned in a timely manner.Determine the best solution based on the issue and d

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Contract

$20 - $25

Help Desk Analyst

Delaware City, Delaware

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Today

Arthur Lawrence is looking for a Help Desk Analyst one of our clients in Delaware City, DE. Please find the job description below and send us your updated resume if interested: Must-Have Skills: Experience in application help desk support. Strong problem-solving and analytical skills. Background in customer service with excellent written and verbal communication. Nice to Have Skills: Familiarity with Microsoft products (Word, Excel, etc.). Preference for local candidates. About Us: Arthur La

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Contract

IT Help Desk Analyst/ Remote

Libertyville, Illinois

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Today

Our client located in North Suburban Libertyville, IL is seeking a driven, creative and hard-working individual for our IT Help Desk (Monday-Friday 8am-5pm). We seek candidates with an entrepreneurial mindset who thrive in a fast-paced, large corporate environment. Description: We are looking for Tier 1 Help Desk Analyst to assist in support of our customer facing websites, and password reset assistance. This is a great position for a person who is extremely customer focused, who will own the i

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Contract, Third Party

IT Helpdesk Analyst

Arlington, Virginia

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6d ago

Avanciers is looking to hire an IT Helpdesk Analyst for one of our Fortune 500 clients. This is an on-site contract role in Crystal City, Arlington, VA. IT Helpdesk Analyst Location: Crystal City, Arlington, VA ( Onsite) Contract Job description Deliver a positive IT support and customer service experience for colleagues who are in need of help with computer hardware, software, peripherals, and accounts.Daily responsibilities include monitoring and promptly responding to requests received thro

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Contract

$30 - $32

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Help Desk Manager jobs