Help Desk Manager jobs

Auburn, New Hampshire

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Today

Description We are looking for an experienced Help Desk Manager to lead daily technical support operations for a fast-paced IT consulting environment. This contract-to-permanent opportunity is ideal for a hands-on support leader who can oversee ticket activity, guide escalation handling, and promote consistent service delivery across the team. The role requires someone who can balance operational priorities, support staff development, and maintain a high standard of communication for customer-fa

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Full-time

Help Desk Manager

Washington, District of Columbia

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Today

Job Title: Help Desk Manager Clearance Required: Active Secret Work Location: Hybrid - Washington, DC (Remote & Onsite Required) Alpha Omega is seeking a highly motivated, customer-oriented, dual-role Helpdesk Manager with infrastructure and Systems Administrator experience to join our team. The selected candidate will be responsible for all aspects of windows server administration to include version upgrades, migrations, and application and server patching. May develop, run tests on, implement

Full-time

USD 88,000.00 - 135,000.00 per year

IT Help Desk Manager

Hybrid in Bethesda, Maryland

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4d ago

About UVS Infotech: UVS InfoTech is a Laurel, Maryland-based IT System Integrator with expertise in Emerging Technologies: Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing HYBRID POSITION: with Onsite in BETHESDA, MARYLAND Position Description: UVS InfoTech is seeking an experienced IT Help Desk Manager who will be responsible for leading and overseeing the day-to-day operations of the IT Help Desk / Service Desk f

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Contract

Depends on Experience

IT Helpdesk Manager (MSP)

Hybrid in Lakewood, New Jersey

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6d ago

IT Helpdesk/Pod Manager Why Digacore? Were a fast-paced, people-first MSP with: Real career growthAutonomy to own projects and make decisionsA collaborative culture (we back each other up, no egos) About the Role: Were looking for a strong people leader who thrives on building and supporting high-performingteams. In this role, youll oversee a pod consisting of technicians of various skillsets, ensuring theyhave the guidance, resources, and support needed to drive success within their pod. Youll

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Full-time

90,000 - 110,000

Help Desk Manager

Chantilly, Virginia

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Today

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Responsibilities Manage daily help desk operations, ensuring 24/7 coverageLead and manage Level II Help Desk Tech

Full-time

USD 92,300.00 - 166,850.00 per year

Senior Helpdesk Manager ~ Senior Living Community

Englewood, Colorado

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Today

Senior Helpdesk Manager Full-time - Salary Pay Range: $80,000.00 - $85,000.00 Exempt Schedule: Flexible as needed MORNINGSTAR FOUNDATIONAL BELIEFS: At MorningStar Senior Living we sincerely believe in caring for and loving the residents of our communities and that the human capacity to grow, to learn and to contribute is ageless. We consider it a privilege and responsibility to "cast a new light on senior living" through these foundational principles: Honoring God in our business practices

Full-time

USD 80,000.00 - 85,000.00 per year

NCIS Help Desk Manager | Active TS/SCI clearance

Quantico, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help De

Full-time

USD 111,155.00 - 150,385.00 per year

Help Desk Program Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Job Qualifications: Skills: ITIL Management, IT Program Management, IT Service Management (ITSM) Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Program Manager supporting

Full-time

USD 148,750.00 - 201,250.00 per year

Help Desk Analyst

Boston, Massachusetts

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2d ago

Help Desk AnalystJob Functions: Provides first level phone and remote support to internal and external customers who are experiencing operational, hardware and/or network connectivity problems with their computers and associated software.Performs initial information gathering, troubleshooting, and resolution; documents findings and collaborates with senior support personnel to resolve escalated issues as requested.Works closely with the Associate IT Support Manager to identify, escalate, and hel

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Full-time

$75000

Help Desk Analyst 1

Presque Isle, Maine

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Today

Work Location: 100% Onsite. Primary Location: Riverside Dr. Presque Isle, ME 04769 (Will only consider local candidates within about an hour radius of the primary location). Travel is required for this position. They will need to utilize their personal vehicle when traveling between court locations. Mileage will be reimbursed. Top 3 Skills: Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and

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Contract

Help Desk Technician - DAYS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: M

Full-time

USD 33.97 per hour

Senior Help Desk Engineer

Bethesda, Maryland

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21d ago

Job Title: Senior Help Desk Engineer Location: Onsite 5 days a week in Bethesda, Maryland Type: Contract Compensation: $80,000 - $95,000 annually Contractor Work Model: Onsite Security Clearance: US Citizenship required Responsibilities Manage and coordinate the activities of the onsite and offshore help desk team. Serve as an escalation point for complex technical issues. Monitor ticket queues and ensure SLAs are met. Identify recurring issues and recommend process or infrastructure impro

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Contract, Third Party

$95000

Help Desk Analyst

Hartford City, Indiana

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23d ago

Title: Help Desk Analyst Location: Hartford, CT Duration: 12+ Months Hybrid Position Summary We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be abl

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Contract, Third Party

Depends on Experience

Help Desk Analyst Sat / Sun/ Mon 8a-8p

Edison, New Jersey

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Today

job summary: Our client in Central New Jersey has an immediate opening for an experienced Help Desk Analyst to work on Sat / Sun/ Mon 8a-8p (Contract Role) Shift Sat/Sn Mon - 8AM TO 8PM 100% Phone support/Remote Training will occur in office from Mon to Fri Business Hours approx. 4 weeks Actual work will be remote once trained. Candidates should have extensive experience in Exchange, Active Directory, Office 365, Windows 11 and be able to multitask. Ability to take phone calls and escala

Contract

USD33 - USD40

Help Desk Analyst

San Antonio, Texas

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15d ago

Job Summary The Help Desk Analyst is responsible for providing first level problem resolution and support to the SAWS'' user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. Essential Functions Provides first level support and follow-up, through the Help Desk, to the SAWS'' user community regarding computer operations, hardware components, and software applications

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Contract

Depends on Experience

Help Desk Technician- MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 24.11 - 32.63 per hour

Helpdesk Specialist / ServiceDesk Specialist at Raleigh, NC

Matthews, North Carolina

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11d ago

Hi Hope you are doing great! Our Fortune 500 client is looking for aHelpdesk Specialist/ ServiceDesk Specialist towork on their project based out ofRaleigh, NC / Onsite. Job Title:Helpdesk Specialist / ServiceDesk Specialist Location: Raleigh, NC / Onsite Duration: 12 Months Job Description: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and streng

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Contract, Third Party

$45 - $50

Help Desk Technician

Washington, District of Columbia

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Today

100% ONSITE - 5 DAYS/WEEK - WASHINGTON D.C. Job Description: Help Desk Technician Core Competencies: Provide technical support to client end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of enterprise-standard software and hardware, and handling problems such as computer viruses, network login and connectivity issues, among others. Respond to client requests for help, diagnose problems, and identify and apply the appropriate resolution or f

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Contract

Help Desk Technician

Washington, District of Columbia

•

Today

FULLY ONSITE (5 DAYS/WEEK) WASHINGTON D.C. Help Desk Technician Core Competencies: Provide technical support to client end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of enterprise-standard software and hardware, and handling problems such as computer viruses, network login and connectivity issues, among others. Respond to client requests for help, diagnose problems, and identify and apply the appropriate resolution or find resources to so

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Contract

Helpdesk Specialist

Minneapolis, Minnesota

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Today

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Helpdesk Specialist for a W2 contract opportunity!! Title: Helpdesk Specialist Location: Minneapolis, MN Duration: 12 Months Schedule: Hybrid Standard hours: Monday Friday, 7:00 AM 4:00PM. No on-call or after-hours support expected. Occasional OT may be available but is not required. Location: Full-time onsite in Minneapolis, MN No remote or hybrid option. Mileage between offices is reimburs

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Contract

USD0 - USD0

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Help Desk Manager jobs