Help Desk Manager jobs

The Woodlands, Texas

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Today

Description We are looking for an experienced Help Desk Manager to lead daily support operations and deliver a high-quality IT service experience for end users in The Woodlands, Texas. This role oversees ticket management, team performance, and hands-on support activities while helping maintain reliable access to core systems and user services. The ideal candidate brings strong leadership, sound technical judgment, and a practical approach to improving service desk processes and support outcomes

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Full-time

USD 120,000.00 - 130,000.00 per year

Help Desk Manager

Waterloo, Iowa

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Today

Description We are looking for an experienced Help Desk Manager to lead a team of technical support professionals in Waterloo/Cedar Falls, Iowa market. This position is focused on people leadership, operational oversight, and service performance rather than hands-on troubleshooting. The ideal candidate will guide daily priorities, promote accountability, and ensure timely, high-quality responses across end-user support functions. Responsibilities: Lead and supervise a team of 10 support employe

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Full-time

IT Help Desk Manager

Hybrid in Trenton, New Jersey

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30+d ago

Greetings Welcome to TechProjects! We specialize in IT System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to h

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Contract

Depends on Experience

Help Desk Manager (Lead)

Colorado Springs, Colorado

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2d ago

CompQsoft is seeking a Help Desk Manager (Lead) to join our team of qualified, diverse individuals at Colorado Springs, CO. Job Description: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems

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Full-time

90,000 - 94000

Help Desk Manager

No location provided

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Yesterday

Job Type Full-time Description Company Description: ASG is a Minority- and Woman-Owned, Physician-Owned small business with over 15 years of experience in federal government contracting. We deliver a wide range of technology services, including software development, mobile apps, AI/ML, analytics, data science, big data, DevSecOps, digital transformation, cloud, and cybersecurity. ASG is CMMI Level 3 certified and holds ISO 9001:2015, 20000-1:2018, and 27001:2022 certifications. Job Descripti

Full-time

365 Admin and Help Desk Manager (6249)

Manassas, Virginia

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Today

Three Saints Bay, LLC. a government contracting industry leader, is seeking an experienced 365 Admin and Help Desk Manager to lead our IT operations with a strong focus on Microsoft 365 cloud ecosystem, endpoint management, security operations, and compliance with CMMC (Cybersecurity Maturity Model Certification) and NIST SP 800-171 requirements. This is a hybrid position reporting into either our Manassas, VA office or our Charleston, SC office. The ideal candidate will oversee the administrati

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Manager

Washington, District of Columbia

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Today

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Company Overview: The U.S. Equal Employment Opportunity Commission (EEOC) is responsible

Full-time

IT Help Desk Manager

Glens Falls, New York

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Today

Overview Connection has a great opportunity through our Technical Staffing division for an IT Manager, Support (Help Desk Manager). This role is responsible for leading the IT Support team, overseeing daily operations, service delivery, team performance, and end-user support. The ideal candidate is a collaborative leader with strong problem-solving skills and a passion for developing people and improving IT support operations. Responsibilities Lead and manage the IT Support/Help Desk team, in

Full-time

Help Desk Manager- FT- Days- IT Service Desk Support

Edinburg, Texas

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Today

DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: The I.S. Help Desk manager is responsible for overseeing the Help Desk operations and supervision of Help Desk agents. The selected candidate will ensure that end users are receiving top-level customer service and technical assistance. Additional responsibilities include managing all procedures related to the identification, prioritization, and resolution of end-user help requests, including monitoring, tracking, and coordinating He

Full-time

Help Desk Specialist IV (Manager)

Silver Spring, Maryland

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Today

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag Operations Services, LLC, a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support KOS and our government customer at Silver Spring, MD. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and

Full-time

USD 100,000.00 - 120,000.00 per year

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

Help Desk Specialist Manager

Arlington, Virginia

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Today

Overview The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service desk supporting the F-35 Joint Program Office Virtual Enterprise environment. This position directs second-tier support for end-user hardware, software, applications, servers, network services, service requests, incidents, and recurring problems that cannot be resolved at the first tier. The role trains and coaches help desk personnel, monitors service levels and customer experience, ser

Full-time

USD 130,000.00 per year

Help Desk and Tech Support Manager (IT Senior Associate, Level 3) - Temporary - Craig Newmark Graduate School of Journalism at CUNY

New York, New York

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Today

Help Desk and Tech Support Manager (IT Senior Associate, Level 3) - Temporary - Craig Newmark Graduate School of Journalism at CUNY **GENERAL DUTIES** I.T. Senior Associates perform highly complex professional work in technology-related disciplines. While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they r

Full-time

USD 125,932.00 per year

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Responsibilities: Lead and manage multi-tier Help Desk and technical support teamsOversee daily operations across phone, email, chat, and ticketing queuesEnsure SLA compliance and timely resolution of incidents and service requestsMonitor workload distribution, staffing levels, queue health, and escalation managementCoach, mentor, and develop supervisors and technical support personnelDrive continuous improvement initiatives focused on efficiency, service quality, and customer experienceMaintai

Full-time

Mac/macOS support / Helpdesk / IT support/ Technical support

Foster City, California

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Today

IT Support Specialist Seeking a hands-on Tier 1 IT Support Specialist for a 3-month contract to provide onsite day-to-day end-user support. Experienced IT support professional who can hit the ground running in a predominantly Mac environment and provide hands-on support to employees and executives They need someone experienced enough to come in and contribute immediately, but the work is primarily front-line, end-user support. Key Requirements: 3+ years of IT support/help desk experienceStrong h

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Contract

Depends on Experience

Help Desk Tier 1 Support

Portsmouth, New Hampshire

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Today

CompQsoft is seeking a Help Desk Tier 1 Support to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Receive trouble ticket issues and open Help Desk tickets, via in person at the help desk, over phone, through email, and/or other electronic means. Requires in-person, on premises support. Provide help desk ticket resolution in a knowledgeable, friendly, and professional manner meeting the requirements. Meet SUBMEPP established Service /

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Full-time

60000 - 65000

Helpdesk Analyst

Harrisburg, Pennsylvania

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13d ago

One of our clients is looking for the position of in Help Desk Analyst based on following skills: Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the compu

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Contract, Third Party

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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18d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Third Party, Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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18d ago

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Contract, Third Party

$20 - $25

Help desk

Harrisburg, Pennsylvania

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Today

The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work

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Third Party, Contract

Depends on Experience