Help Desk Manager jobs

Rochester, New York

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Today

Help Desk Manager (On-Site - Rochester, NY) We are seeking an experienced Help Desk Manager to lead a large enterprise IT support team within a fast-paced university environment. This role will oversee service desk operations, team leadership, reporting/analytics, and service improvement initiatives. Responsibilities Lead and develop a 30+ person service desk teamOversee daily IT support operations and escalationsMonitor SLA performance, ticket metrics, and customer satisfactionBuild dashboar

Full-time

USD 50.00 - 65.00 per hour

Help Desk Manager

San Diego, California

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Today

Description We are looking for an experienced Help Desk Manager to lead a distributed support team serving employees across San Diego, California and other locations. This role is responsible for maintaining high service standards, guiding team performance, and ensuring ticket volume is handled efficiently in a fast-paced environment. The ideal candidate brings strong service management expertise, sound judgment with escalations, and the confidence to communicate clearly with both technical staf

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Full-time

USD 100,000.00 - 115,000.00 per year

IT Help Desk Manager

Crestview Hills, Kentucky

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Today

Core Values As stewards of Thomas More University, it is expected that your work and contributions to our community will reflect the mission, values, and integrity of the University. We are committed to being a student-ready University and aspire to facilitate an interconnected community of excellence. In doing so, we will foster a sense of responsibility to others, act with respect, tolerance and compassion towards others, and care for God's creation. Through this engagement, Thomas More Unive

Full-time

Help Desk Manager

Chantilly, Virginia

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Today

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Responsibilities Manage daily help desk operations, ensuring 24/7 coverageLead and manage Level II Help Desk Tech

Full-time

USD 92,300.00 - 166,850.00 per year

IT Helpdesk Manager

Denver, Colorado

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Today

Space is a warfighting domain. True Anomaly seeks those with the talent and ambition to build the technology that secures it. OUR MISSION True Anomaly delivers decisive capabilities for space superiority. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors - enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground. OUR VALUES Be the offset. We create asymmetric advantages with creativity an

Full-time

USD 105,000.00 - 140,000.00 per year

IT Helpdesk Manager

Long Beach, California

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Today

Full-time

USD 110,000.00 - 145,000.00 per year

Senior Helpdesk Manager ~ Senior Living Community

Englewood, Colorado

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25d ago

Senior Helpdesk Manager Full-time - Salary Pay Range: $80,000.00 - $85,000.00 Exempt Schedule: Flexible as needed MORNINGSTAR FOUNDATIONAL BELIEFS: At MorningStar Senior Living we sincerely believe in caring for and loving the residents of our communities and that the human capacity to grow, to learn and to contribute is ageless. We consider it a privilege and responsibility to "cast a new light on senior living" through these foundational principles: Honoring God in our business practices

Full-time

USD 80,000.00 - 85,000.00 per year

365 Admin and Help Desk Manager (5788)

Manassas, Virginia

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Today

Three Saints Bay, LLC. a government contracting industry leader, is seeking an experienced 365 Admin and Help Desk Manager to lead our IT operations with a strong focus on Microsoft 365 cloud ecosystem, endpoint management, security operations, and compliance with CMMC (Cybersecurity Maturity Model Certification) and NIST SP 800-171 requirements. This is a hybrid position reporting into either our Manassas, VA office or our Charleston, SC office. The ideal candidate will oversee the administrati

Full-time

NCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance

Quantico, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Manager with GDIT. A career in ent

Full-time

USD 122,400.00 - 165,600.00 per year

Help Desk Program Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Job Qualifications: Skills: ITIL Management, IT Program Management, IT Service Management (ITSM) Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Program Manager supporting

Full-time

USD 148,750.00 - 201,250.00 per year

TFDM Technical Triage Manager - AIMS & Help Desk

Gaithersburg, Maryland

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Today

Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets, who will support the Federal Aviation Administration (FAA)'s Terminal Flight Data Manager (TFDM) program. TFDM is a management system that will improve aircraft runway and terminal congestion. Nationwide congestion is increasing, and the need for efficient aircraft traffic planning is critical. The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide N

Full-time

USD 107,900.00 - 195,050.00 per year

Help Desk Analyst

Dover, Delaware

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Today

Stefanini Group is hiring! Stefanini is looking for Help Desk Analyst in Dover, DE (Hybrid) For quick Apply, please reach out to Vipul Bhardwaj - call: / email: Work Hours: M-F (37.5 hours) Work Location: Dover, DE (Hybrid - 1 day a week onsite on Wednesday) Shift: 1st Shift (8:00 AM to 4:30 PM) Orientation/Training - Orientation and initial training will require them to be on site (est. 1 week) Process all inbound telephone calls, emails, and tickets as assigned.Interface with outside vendors (

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Contract

$25 - $32 /hr

Clinical Service Desk Helpdesk (EMR Systems) Associate - Remote

Remote

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18d ago

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company''s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing

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Contract

$20 - $25

Help Desk Trainer- TS/SCI W/ POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Technical Support, Training People, Troubleshooting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology into opportunity as a Help Desk Technician

Full-time

USD 34.00 - 46.00 per hour

Help Desk Agent - Level 1

Hybrid in Rochester Hills, Michigan

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9d ago

JOB TITLE: Help Desk Agent Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 9pm and can include some Saturdays and holidays as needed. LOCATION: 2831 Research Drive,Rochester Hills, MI 48309 This is an onsite position with opportunity for hybrid work, subject to change based on business requirements. Kickstart Your Career in Tech! Are you passionate about technology but dont have formal IT experience yet? This is your

Full-time

Depends on Experience

Help Desk Technician - TS/SCI with POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Information Technology (IT) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN Advance how our customers operate while you advance

Full-time

USD 25.50 - 34.50 per hour

IT Help Desk

Louisville, Kentucky

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2d ago

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address can be reached on # . We have Contract role IT Help Desk for our client at Louisville, KY. Please let me know if you or any of your friends would be interested in this position. Position Details: IT Help Desk- Louisville, KY Location : Louisville, KY 40213 Project Duration :6+months of contract Payrate $21/hronW2 The position is responsible for providing first l

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Contract

Depends on Experience

Help Desk Analyst

Columbus, Ohio

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Today

job summary: Our client is looking for a Help Desk Analyst to join their team! location: Columbus, Ohio job type: Contract salary: $20 - 21 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Answer calls, tickets, etc in a timely fashion Serve as first point of contact in support issues qualifications: 1 year in help desk support / deskside support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genet

Contract

USD20 - USD21

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Pay Rate: $28 - $32 per hour Location: Dublin, CA - Onsite Role Job Summary: This position provides a variety of software/application support services to the internal employees of our client. This Helpdesk Technician position is focused on telephone support for corporate users, distribution center users, and retail store employees. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and

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Contract

$28 - $32 per hour

Helpdesk Analyst

Columbus, Ohio

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Today

Required Skills: 1+ year experience working in a technical support or call center related role Experience troubleshooting Windows 10/11 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills: E

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Contract

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Help Desk Manager jobs