Help Desk Support Representative Jobs in Boston, MA

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Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
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Posted 4 days ago | Updated 19 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering an opportunity for a Vulnerability and Device Remediation Specialist to join our team in a remote, contract-based role. As part of our Information Technology department, you will focus on fortifying our digital defenses by identifying and addressing vulnerabilities in our systems and networks. You will be the frontline in swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. This is a fully remote r
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Posted 10 days ago | Updated 8 hours ago

Helpdesk Support: I (Junior)-

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 10 days ago | Updated 8 hours ago

Help Desk Support Engineer

Motion Recruitment Partners, LLC

•

Billerica, Massachusetts, USA

Full-time

A well known and reputable educational company based in Billerica, MA currently hiring for a Help Desk Support Engineer to help support end users for a 6-month project. You will be working primarily with Windows, Active Directory, Exchange, as well as imaging and shipping machines and resetting passwords. Ideally this person will have at least one year of experience in a Windows environment. Contract Duration: 6 Months Required Skills & Experience Windows Active Directory Office365/Exchange IT
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Posted 49 days ago | Updated 7 hours ago

Field Technical Support Representative / Level 2

ApTask

•

Andover, Massachusetts, USA

Contract

Field Technical Support Representative / Level 2 Location: Andover, MA, USA, 01810-590 Type: Contract Job Description: A 3+ years experienced Field Technical Support representative. Technical Skills: Provides on-site client facing support; including installation, servicing, and repairing systems. Quality checks operational status of system equipment before deployment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Ensures issues are referred
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Posted 4 days ago | Updated 1 day ago

Help Desk / Desktop Support Technician

New Millennium Consulting

•

Boston, Massachusetts, USA

Third Party, Contract

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $25 - $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the
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Posted 22 days ago | Updated 6 days ago

Google Cloud Platform Support Representative

Bizoforce Inc

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Remote

Contract

We are seeking a Google Cloud Platform Technical Support Representative (Networking) who is going to handle Support cases on Google Cloud Platform products mainly Networking Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system. Required Qualification
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Posted 19 days ago | Updated 14 days ago

Service Desk Support

Zolon Tech Solutions Inc

•

Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User
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Posted 4 days ago | Updated 19 hours ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 8 hours ago

Desktop Support Technician

Axiom Global Technologies, Inc.

•

Marlborough, Massachusetts, USA

Third Party, Contract

Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of applications, such as Microsoft 365 (O365); Solid troubleshooting skills; Able to work independently and in a team; Good customer service skills; Familiar with remote troubleshooting tools like GoTo Rescue; Proficient with ServiceNow fo
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Posted 4 days ago

EMR Implementation Manager

Robert Half

•

Boston, Massachusetts, USA

Contract

Description We are searching for an EMR Implementation Manager to join our team in the healthcare industry, specifically within hospitals and social assistance sector. The role is located in Roxbury, Massachusetts and requires working on-site. This role offers a short term contract employment opportunity, focusing on the implementation of an EMR system, primarily NetSmart's MyEvolve, for a 40-bed inpatient unit. Responsibilities: Oversee the implementation of the EMR system, NetSmart's MyEvolve
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Posted 14 days ago | Updated 8 hours ago

IT Project Coordinator -PC24-07228

Compu-Vision Consulting, Inc.

•

Boston, Massachusetts, USA

Contract, Third Party

Position: PROJECT COORDINATOR Location: Onsite POSITION OVERVIEW: The Project Coordinator (PC) provides administrative support for the Department, associated bureaus, and direct reports. The PC communicates clearly and concisely with diverse audiences, both orally and in writing, and is comfortable giving and receiving feedback to various stakeholders. They are familiar with project coordination, take initiative, and execute project administration deliverables to support the department manageme
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Posted 4 days ago | Updated 10 hours ago

Junior IT Engineer/ Help Desk Engineer

Motion Recruitment Partners, LLC

•

Cambridge, Massachusetts, USA

Full-time

Job Description Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. Full Time Position. On site in Boston. A vehicle/ Valid License is required for this role, as there would might some travel to help set up their new facility.
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Posted 60+ days ago | Updated 7 hours ago

Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 20 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

•

Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des
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Posted 25 days ago | Updated 8 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 18 hours ago

Help Desk Analyst I

Robert Half

•

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
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Posted 4 days ago | Updated 8 hours ago

PC Technician

TEKsystems c/o Allegis Group

•

Concord, Massachusetts, USA

Full-time

Description: Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve
Posted 20 hours ago | Updated 8 hours ago

PC Technician

TEKsystems c/o Allegis Group

•

Concord, Massachusetts, USA

Full-time

Description: Job Description ** THIS POSITION IS ON-SITE IN ON-SITE AT CONCORD, MA** SAIC has an immediate need for a PC Technician to support the US Army Corps of Engineers RITS program, located in Concord, MA. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with networ
Posted 20 hours ago | Updated 8 hours ago

PC Technician

TEKsystems c/o Allegis Group

•

Concord, Massachusetts, USA

Full-time

Description: Job Description ** THIS POSITION IS ON-SITE IN ON-SITE AT CONCORD, MA** Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core p
Posted 20 hours ago | Updated 8 hours ago