Help Desk Technician Tier 2 Jobs

Refine Results
1 - 20 of 428 Jobs

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Tier 1 & 2 Desktop Support

Judge Group, Inc.

Atlanta, Georgia, USA

Full-time

Location: Atlanta, GA Salary: $12.00 USD Hourly - $14.25 USD Hourly Description: seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated

Help Desk technician

LaSalle Network

New Orleans, Louisiana, USA

Full-time

LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems Resolve user-reported problems using available tools and following procedures and policies for the handling

$23/hour (W2) -Tier I Help Desk Technician - ON-SITE ALL WEEK - Contract

The Midtown Group

Fairfax, Virginia, USA

Contract

Our financial services client is hiring an on-site Tier 1 Help Desk Technician at $23/hour (W2) to support their team in Fairfax, VA. Responsibilities: - Provide Tier 1 support and troubleshooting for on-prem and cloud-based Windows Servers, 2012 and newer - Assist in maintaining current systems and propose new methods for managing and optimizing these systems. - Work with vendors to install and support internet circuits, networking equipment and A/V systems. Qualifications: - 2 years of IT

Personal Computer Support Technician (Tier 2)

Leidos

Baltimore, Maryland, USA

Full-time

Description Leidos is looking to improve and advance our organization. Our program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and Medicaid (CMS) customer where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive secure development of IT integrations, concepts, and designs across the CMS enterprise and integrate end-user computing devices, infrastructure

Help Desk Technician

Softworld, Inc.

Kansas, USA

Contract

Job Title: Help Desk Technician Location: Scott AFB Illinois 62225 Onsite Requirements: Software Troubleshooting Hardware Repair Windows/MS Office support Job Description: Client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. The selected candidate must have a government security clearance, per contract requirements. Client provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical

Help Desk Technician---GREEN BAY, WI

Beacon Hill Staffing Group

Green Bay, Wisconsin, USA

Contract

This is a contract opportunity and will be onsite in Green Bay. There could be some opportunity for a Hybrid schedule down the line. The IT Help Desk Technician provides solutions to our employees that will rapidly restore normal service operation. This position is responsible for 1st level IT support which may include Incident/Service Request recording, Problem Management, Knowledge Management, and escalation and follow-up for IT supported products and services in accordance with documented st

Help Desk Analyst Tier 2 - Contract - 100% Onsite - Annapolis, MD - B3374B

Technovision, Inc.

Annapolis, Maryland, USA

Contract, Third Party

Our direct client is looking for a Help Desk Analyst Tier 2 for a 100% Onsite Contract in Annapolis, MD Job Description: - Anne Arundel County Dept of Health is in need of a Help Desk/Desktop Support resource for a short-term (12-week) position. - This is an ONSITE POSITION. - Candidates must be willing and able to work onsite full time for the duration of the contract. - Remote work WILL NOT be considered. - ONLY SUBMIT LOCAL CANDIDATES. - This is a SHORT-TERM position expected to last only

Help Desk Technician / Software Trainer

Ledgent Technology

San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo

Tier 1 Help Desk

Apex Systems

Norfolk, Virginia, USA

Full-time

Job#: 2026331 Job Description: Help Desk *Email your resume to to apply!* Location: Norfolk (On site) Employement Type: Contract to Hire Employment Length: 6 months to conversion (conversion based on performance) Contract Pay: $26 - $28/hr Conversion Range: $45,000 - $60,000 Schedule: 12 Hr. shifts Job Description:Manage the ticket que in ServiceNow and triage the tickets and assigning them to the proper group within the organization.Implement help desk procedures.Provide 24/7 tier 2 and tier

Tier 2 Desktop Technician

Apex Systems

San Antonio, Texas, USA

Full-time

Job#: 2019629 Job Description: JOB TITLE: Desktop Support/Technician Level II LOCATION: Onsite in San Antonio, Texas ROLE TYPE: 6 month Contract to Hire *In interested and qualified, please reach out to the technical recruiter, Nicole, at POSITION SUMMARY: This position is responsible for ensuring customer satisfaction of end users and peers by resolving their reported technical issue in a vigorous, professional, and sincere manner. The Desktop Technician Level II ensures that service deliver

Managed Service Help Desk Technician - M

Next Step Systems

Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Help Desk Technician L1

Ledgent Technology

Manchester, Connecticut, USA

Contract

100% Onsite L1-L2 Northern CT! Help Desk Support (Onsite) Job Responsibilities: * Quick and efficient resolution of advanced issues from Level 1 techs or end-users requiring more in-depth knowledge. * Conduct sophisticated fixes and problem analysis to identify the root cause of technical problems. * Develop and document solutions and build knowledge base articles. * Imaging, installation, configuration of Windows desktop hardware and business approved software. * Support and maintain audio and

Tier 2-3 Help Desk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month

Senior IT Helpdesk Technician

Korn Ferry

Plano, Texas, USA

Contract

IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal

Level 2 Help Desk Technician

Custom Computer Specialists

Hauppauge, New York, USA

Full-time

Are you looking to take the next step in your IT career? Look no further than Custom Computer Specialists. We have a Level 2 Helpdesk Technician position open that offers a wide range of exposure to our clients and the systems that they use! Come join our team! This position is based in our Hauppauge office from Monday thru Friday from 8am-5pm. Access to a vehicle on a daily basis is required. This position does have an additional shift attached, overtime will be paid. This position pays betwee

Help Desk Specialist Tier 3

CompQsoft,Inc .

Portsmouth, New Hampshire, USA

Full-time

CompQsoft is seeking a Help Desk Specialist Tier 3 to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Provide advanced Help Desk and operational support of IT systems. Support includes monitoring, incident response, maintenance, patching and compliance on the NIPRNet as well as all ATO compliance and RMF requirements. Systems include all current approved Red Hat, and Windows OS s, utilizing physical and virtual environments. This type of s

Tier 2 Software Customer Success Specialist, SQL Experience Required - G

Next Step Systems

Tucson, Arizona, USA

Full-time

Tier 2 Software Customer Success Specialist, SQL Experience Required, Tucson, AZ The Tier 2 Software Customer Success Specialist will respond to higher level Customer Support Solutions Center tickets to support customer end users as well as troubleshooting and addressing Tier II requests on a daily basis. This position is Onsite with possible Hybrid. Tier 2 Software Customer Success Specialist Responsibilities: - You will be working on a ticketing system to triage software issues that come up w

Support Desk Specialist Tier 1 and Tier 2 (multiple openings)

Vaco Technology

San Diego, California, USA

Full-time

Support Desk Specialist Tier 1 and Tier 2 (multiple openings) - No C2C inquiries please! Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial role in assisting our engineering team with various projects. Additionally, depending on client scheduling needs, yo