Help Desk Jobs

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901 - 920 of 1,095 Jobs

Tier 3 Support Analyst/Platform Administrator

Global CI

•

Woodlawn, Maryland, USA

Full-time

Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests. Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application. Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers. Assist CCaaS Shift Manag
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Posted 4 days ago

Service Desk Technician Senior

DMV IT Consulting

•

Washington, District of Columbia, USA

Full-time

Hi All Please find the JD of Service Desk Technician Senior If you have experience in please connect with Role: Service Desk Technician Senior Experience: 10 Years Location: DC Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability
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Posted 24 days ago | Updated 24 days ago

Technical Support Analyst

Caresoft

•

Richmond, Virginia, USA

Contract, Third Party

Title: Technical Support Analyst Location: Richmond, VA 23219 (Onsite) Duration: Long Term Overview: Issues new workstations to incoming employees, coordinates issuance during employee orientations, internal refreshes, etc. Issue and troubleshoot peripheral devices provided alongside workstations (Monitors, docking stations, input/output devices, etc.) Manages and monitors customer IT issues using helpdesk tools ServiceNow, Ivanti, and SharePoint. Support over the phone, in person, and usin
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Posted 5 days ago | Updated 1 day ago

Network Support Engineer

Integrity Consulting

•

Twinsburg, Ohio, USA

Full-time

Seeking experienced network engineer/system administrator for great temp-to-perm opportunity with great company. This position is intended to install, maintain, secure, and monitor network and server infrastructure including related software. Will be handling networks, routers, switches, firewalls, VPNs, Windows and Linux servers, backups, disaster recovery and more. Also responsible for testing and implementation of new technology. Also responsible for developing IT policies and procedures a
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Posted 11 days ago

IT Service Desk Associate, SCCM, MFA, VPN, DHCP, A+

Intelliswift Software Inc

•

Burbank, California, USA

Contract

Onsite IT Technical Support Analyst for a 6-month contract in the greater Burbank / Los Angeles area. This position pays $25 W-2 an hour. Must have strong DHCP, SCCM and A+ certification. What you will be doing: Microsoft O365 troubleshooting and administrationTroubleshooting and supporting Windows 10 Support using Active Directory managementGPO managementPC Imaging using SCCM, SCCM software deployment, SCCM patch managementMicrosoft MFA authentication (Multi-Factor Authentication)Responsible f
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Posted 12 days ago | Updated 7 days ago

Field Engineer 3

DCM Infotech Limited

•

Tarrytown, New York, USA

Contract

Summary:As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.This is a journeyman position for the typical desk side support technician.You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.You
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Posted 12 days ago

IT Support Specialist

Pennsylvania Horticultural Society

•

Philadelphia, Pennsylvania, USA

Full-time

Position Overview: The IT Support Specialist provides staff technical support and assistance to all PHS Business Areas and works in environments both onsite and virtual. This role involves troubleshooting hardware and software issues, managing user accounts and permissions, supporting day-to-day IT operations, and assisting with the implementation of system enhancements and upgrades. The IT Support Specialist interacts with employees at all levels and provides frontline IT Help Desk support for
Posted 6 days ago

Systems Engineer

Peterson Technology Partners

•

Columbus, Indiana, USA

Contract

Work Experience - A minimum of 5-9 years previous work experience in related ITS area. - IT knowledge of computers, laptops, tablets, servers, mobile units, virtual machine environment. - Knowledge of networks (i.e.: Network Switches, TCP/IP, Packet Capture Software). - Knowledge of VMware and Microsoft Server environments. - Experience with Microsoft SCCM and Active Directory. - Experience Supporting O365 including Outlook and MS Teams. - Experience investigating and resolving help desk service
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Posted 52 days ago | Updated 3 days ago

Citrix Architect

Corporate Solutions General, Inc.

•

Remote or Columbia, South Carolina, USA

Full-time, Part-time, Contract, Third Party

Hi Good Morning, Hope you are doing well We have a position for the below requirement. Role: Information Systems Architect - Advanced (Citrix Architect) Duration: 12 Months Location: Remote Responsibilities : * Providing level-2 and level-3 technical support for Citrix / XenApps server environment * Monitoring of VDI platform with various client tools Netscaler, ControlUP) * Support will include: * VDI End-User Sessions * VDI Stack * Level-2 management and technical support * Ensuring
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Posted 3 days ago | Updated 2 days ago

Field Support Engineer

Nityo Infotech Corporation

•

Great Neck, New York, USA

Full-time, Third Party

The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support experienceBasic Networking skills (like IP Addressing, DHCP, DNS, etc)Understand of IDF environment (or willingness to learn) Also, as for as their clinic visit goes, they would be
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Posted 41 days ago | Updated 17 days ago

Computer Client Support Analyst

SPECTRAFORCE TECHNOLOGIES Inc.

•

Sacramento, California, USA

Contract

Computer Client Support Analyst 12 Months Sacramento, CA 95833 MAX RATE - $21/hour TOP THINGS: Tier 1 remote technical support experienceIT Service Desk experienceCall Center Remote customer service experienceIT CertificationsThese positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be consider
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Posted 12 days ago

IT Support Specialist

Universal Business Solutions

•

Jacksonville, Florida, USA

Full-time

Join a dynamic IT team where no two days are the same! We're looking for a skilled IT Support Specialist to handle break/fix laptop repairs, end-user support, and network troubleshooting across a fast-paced, multi-site environment. This is a hands-on role that blends hardware, software, and network responsibilities all while supporting critical business operations. What You'll Do:Manage help desk tickets and collaborate with corporate IT to ensure timely and effective resolution of user issues.M
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Posted 6 hours ago

Service Desk Representative

Strategic Staffing Solutions

•

Detroit, Michigan, USA

Contract

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Service Desk Representative Location: Detroit, MI (Remote with occasional on-site required) Duration: 12+ Months then eligible for extension Role Type: W2 contract role Pay Rate: $20-24/HR SUMMARY: Responsible for providing world-class quality technical support while maintaining an extraordinarily high level of customer service for the entire health system. Support for these devices and technologies include but not limited to desktops and lapto
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Posted 25 days ago | Updated 1 hour ago

Tier I Service Desk Analyst

Business Operational Concepts

•

Boyers, Pennsylvania, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 3 days ago | Updated 10 hours ago

Desktop Support Engineer

Randstad Digital

•

Tennessee, USA

Contract

job summary: We are seeking a Desktop Support Engineer who will be responsible for onsite and remote IT support. As part of the IT Shared Services team, the Engineer will support end-users with problem determination, problem/incident recording, resolution, and escalation for supported products and services. These products and services include networks, client/server systems, PCs and laptops, desktop application software, peripheral devices, mobile phones, and other IT hardware and software. loc
Posted 4 days ago | Updated 1 hour ago

National Customer Service Specialist

MBA CSi

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Topeka, Kansas, USA

Full-time

MBA CSi is seeking a National Customer Service Specialist to provide full-time, onsite support to our critical customer, the US Postal Service. Our client requires three on-site resources to maintain, update, and support their electronic and hard-copy information that is used by their customers regarding the Security Lock policies, systems, data files, processes, and programs. This will include supporting the key and lock ordering and communications procedures for customers as well as providing
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Posted 27 days ago

IT/OT Services Manager

Ledgent Technology

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Ontario, California, USA

Full-time

Who We Need: This role is responsible for overseeing daily support and operational aspects of both IT and Operational Technology systems. This role involves ensuring the stability, integrity, and continuity of services, collaborating with IT and OT teams, and driving improvements in technology practices and security. The manager also focuses on aligning IT and OT infrastructure with business priorities and maintaining adherence to security and compliance protocols. The IT/OT Services Support an
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Posted 4 days ago | Updated 15 hours ago

Business Systems Analyst (Application support analyst) - MO

Infinite Computer Solutions (ICS)

•

St. Louis, Missouri, USA

Full-time

Job Description: Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be used by the design and development teams to build the technical solutions that fulfills the business needs. Technical Skills: One or more of the following skills are desired. Experience with Analytics; Data Processing Responsibilities: Gathers and validates business / technology requirements to establish s
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Posted 14 days ago

XStore support lead

K Anand Corporation

•

City of Industry, California, USA

Third Party, Contract

Role- XStore support lead Location-City of industry, CA- On-site Day 1 Long Term Contract Skills- XStore support lead who efficiently drives the incident management along with business-as-usual activities. Experience from engagements need to elucidate the responsibilities as defined below. Overall 7 to 10 years with strong communication verbally and written is quintessential. Responsibilities of a L2 Support lead: Proactive incident resolution with automated monitoring alertPreliminary analysi
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Posted 26 days ago | Updated 2 days ago

Payroll PeopleSoft Analyst - 100% ONSITE PROJECT

Svam International, Inc.

•

Mineola, New York, USA

Third Party, Contract

Payroll PeopleSoft Analyst 6 to 8 months ONSITE project in Mineola NY 100% ONSITE PROJECT 10+ years relevant experience required Minimum Requirements 10+ years supporting as a Business analyst PeopleSoft Human Capital Module (HCM) 9.1, 9.2 versions in large government or private sector IT organizations in USA.Good knowledge of Payroll processing, W2, State, Federal, Flsa reporting, Complex Benefits enrollment knowledge, external interface requirements definitions, excellent communication skills
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Posted 13 days ago | Updated 3 hours ago